The hotel really needs a facelift, renovations are needed at the property bad! Service was just basic, nothing over the top.
James
2 晚行程
6/10
Donald
2 晚行程
10/10
christy
1 晚行程
6/10
Michael
2 晚行程
6/10
The front desk personal and other staff were amazing, with the EXCEPTION of the disgruntled employee on Friday morning that serves coffee at the small cafe in the lobby. The concerns are: no locks on the double doors to the bathroom, MINIMAL TV channels, walking through a smoke-filled room to enter into the diner, why isn't breakfast not served well before 10am!!! Update the lobby areas, Place another noticeable sign DIRECTLY at the first turn into the casino.
Riverfrontview
2 晚家庭旅行
10/10
Keisha
2 晚行程
8/10
The property is nice enough considering the location and amenities of Greenville. There is a definite smell of smoking in the lobby as the casino is nearby. The elevators smell less so, and the halls even less. The room did not smell of cigarettes. There are not refrigerators in each room. Even when requested (and I was there multiple nights), one never became available. An issue with hot water (as in I had none) was “resolved” in an hour, then had to be fixed again the following morning.
Randall
1 晚商务旅行
10/10
Ray
1 晚行程
10/10
It was a very comfortable and welcoming stay
Stacy
1 晚家庭旅行
8/10
Felicia
1 晚行程
10/10
Elizabeth
2 晚行程
10/10
Wonderful friendly engagement with all the staff from the front desk to the casino workers. Room was fantastic & we had fun gambling.
Titilisee
1 晚家庭旅行
6/10
lauren
1 晚行程
10/10
My check in and out was very smooth.
Idelia
2 晚家庭旅行
8/10
Don’t plan on a good nights sleep! We stopped on the way to Florida and people were out partying until about 3 in the morning. Not the hotels fault at all. Just a heads up! Also we went on Expedia and got a room rate half of what they gave us and they were glad to honor it!
Deborah
1 晚家庭旅行
2/10
It was a nice visit but the room wasn’t as clean as it should have been it was 2 open alcohol bottles left open in the drawer and open ketchup packs in another drawer or fingernails on the floor the room should’ve been a little more cleaner with all what going on in the world I just really didn’t feel safe with with the alcohol bottle being left in the drawers like it could have been something hazard it just wasn’t a pleasant experience
Monica
1 晚行程
10/10
The young lady at check in was very attentive and she made check in and check out very helpful.
Idelia
1 晚行程
10/10
Matt
1 晚行程
10/10
The room was clean and cozy. Great location. Staff was very friendly and helpful.
Consuela
1 晚浪漫旅行
10/10
Annette
1 晚行程
4/10
This is a casino hotel. The room was very clean and comfortable. However, the yelling and fighting throughout the night at the casino front doors and on the hotel floor was overwhelming. Fighting and screaming at the 3 am hour with no security in sight is a hard @no” for me.
Cerissa
1 晚行程
6/10
Brandon
1 晚行程
10/10
Traciuna
3 晚行程
4/10
The hotel was in fairly good condition. My issue was that the water in my room was less than lukewarm. Notified the front desk and their response was that “they’d let maintenance know”.. a lot of good that does when your away from home and paying for a room that doesn’t have hot water.. to me that’s a deal breaker.