Delayed check in because they couldnt understand an abbreviation of a full name, and held us hotage until the tourist tax was paid.
On entry, we were hit by a thick, unremitting stench of damp and mould. Further inspection revealed large patches of black, pink and white mould in multiple locations.
Informed the host who said they'd resolve it and get us a new place.
Two hours later, nothing. Eventually told us there was no other place. Went back to the flat to find two women pretending to clean. Very keen to tell me it "wasn't mould", which it definitely was.
Forced to stay for two days in a stinking cellar. We now all have sore throats and feel unwell.
Also the fridge defrosted itself on the floor, not for the first time, it appears from the cabinet door frame.
One toilet roll and one coffee.pos for the whole two day stay. Towels were not changed and we had to mop the floor with the to deal with the broken fridge.
The host acknowledged our concerns, and then did absolutely nothing about them, and refused to refund us, stating that black mould is a feature, not a bug, in old damp cellar conversions.
We visited multiple similar buildings in the old town, and none had black mould or an over earing smell.
A disaster with no resolution, as yet...