Apartment was nice and reasonably clean.
Unfortunately the room doesn’t have enough basic equipment.
1 bowl for 4 people
1 pan
2 spoons
3 plates
Etc etc
Scott
Scott,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 29 日
Clean, friendly staff, great location
Alison
Alison,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
Staff are amazing. Another amazing stay. Appartement was gorgeous i would say even better than the last. The new reception and cafe area is fabulous and makes such a difference.
Cant wait to come back again
Lucy
Lucy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 16 日
Lovely warm welcome from the manager and staff. Fab location, great price. The apartment was very spacious and had everything we needed, great views over the docks. Would stay again.
Stacey
Stacey,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 13 日
When we arrived our room was ready
They took our bags to a holding place that can only be described as a dumping ground for all stuff from the hotel
We then tried to check in at 3pm which is what its states on the website our room wasnt ready bare in mind they had most of the day we had travelled for a dance comp and my girls needed to be ready by 5 we waiting over an hour for the room
To then go up to the room the floors were wet there was large clumps of hair in the bathroom and no sofa bed made up as we requested
No instructions on how to use the cooker and no oven as expected
I like to add that as we were waiting on our room the manager and 3 other staff members were having a loud conversation around the manager not happy with members of staff and changing there days and a member of staff could come in early when requested and the manager were very rude loud and was used words not appropriate for childrens ears it was very unprofessional
The room its self could have been a lovely stay for us but with the issues we had i dont think i stay again
For the money we paid it was worth £350 and the £50 deposit that i still havent had back yet overall disappointed
Melanie
Melanie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 12 日
V
John
John,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 10 日
Great staff! Near Albert docks and city center. Little kitchen. Fridge . Free wifi.
Mai-Elin
Mai-Elin,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 1 日
Adam
Adam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 24 日
Lovely apartment
Lovely apartment overlooking dock. Good location. Car parking close by. Comfortable beds. Tea and coffee supplied.
Mark
Mark,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 6 日
Scott
Scott,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 26 日
Janusz
Janusz,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Neil
Neil,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 24 日
Good Location and size
Great location, view of the dock and friendly staff.
The apartment itself was a good size and in good condition. The apartment was advertised as a 6 person apartment however the kitchen was not equipped for 6 people. There was no lock or latch for the bathroom which was awkward as 5 people were staying in the apartment. A few things were broken which i wouldn't expect.
Katrina
Katrina,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
A fabulous long weekend!!
Lovely clean apartment, very comfortable beds. Excellent location for convention at M&S Arena.
Will definitely visit again.
Rachel
Rachel,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 12 日
noisy plumbing kept us awake.
Apartments are refurbish, and very basic. We had a problem with noisy plumbing keeping us awake. Great view and staff were very friendly.
Richard
Richard,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 26 日
Expectations not met
En-suite shower and bath has no hand soap, no shampoo and body wash soap, and no towel rail.
The wash sink tap in the walk-in was not fixed in place firmly. There was a hand soap and shower gel but a quarter left in the bottle - requested to refill but was not never done.
Jojo
Jojo,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Philippe
Philippe,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Bill
Bill,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Cáoila
Cáoila,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 3 日
Awful mattresses and subsequent lack of sleep
The mattresses were absolutely awful, as were the two fire alarms during the first night. Apartment was clean, but not when equipped and the second bedrooms window did not open. Not ideal during a heatwave. Good location for the ACC however.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 2 日
A disappointing experience
Good location near Albert Dock but no cafe or food available. Apartment spacious and reasonably well appointed but bed uncomfortable and mattress needs replacing. Quite expensive for what it was and overall a disappointing experience. I won’t stay again.
Richard
Richard,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Jane
Jane,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 29 日
Apartment was nice and clean but it was really noisy outside with people arguing after their night out. The fire alarm also went off 3 times and we had to evacuate each time because of guests vaping in their room
Rachel
Rachel,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 28 日
The apartments was comfortable and larger than expected. It had basic facilities including a kettle and coffee. The block has no foyer and the reception area was tiny and functional, more what you would expect with an apartment block them with a hotel. Staff were friendly and helpful Though not always on site. When I came back to collect my case it was unsupervised and I was unable to find any staff numbers.
Peter
Peter,3 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 25 日
Liverpool dockside apartment
It was not like the photos advertised. It was a lot smaller.The building is not the same building in the photos this one looks very drab.The beds are awful,spongy,uncomfortable. The cleanliness was good but some areas like the window step area was dirty in both corners. The fob key wouldn't work. They only give you 1 key to the apartment which means that a family of 4 adults 2 children have to ask for access by the staff if you dplit up on a walk etc.