I had a very disappointing experience at Palazzo Salviati Quaratesi. There was no elevator, and I had to carry all my luggage up four flights of stairs, even though they told me it was just the "2nd floor." The listing made it seem like a hotel, but it turned out to be just an apartment with no services.
When I asked about the elevator, the response was simply laughter, which felt dismissive and unprofessional. On top of that, the room was never cleaned during my stay. Overall, it was not what I expected, and I will not be staying here again.