They were not that friendly upon arrival but it got better throughout the trip
latasha
latasha,4 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 1 日
Regular
Me parecio bastante deficiente el hotel. No tiene restaurante en la tarde, no tiene gimnadio y los mas grave me cobraron mal y no me generaron factura. Más de una semana despues la sigo esperando.
Juanita Duran
Juanita Duran,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Great stay
My second stay at this hotel. Was still clean and had good service.
Natalio
Natalio,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Carlos Manuel
Carlos Manuel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Pedro
Pedro,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Jorge
Jorge,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Stay at the Art in Medellin
I have to say that the service was great. everyone at the front desk was always very friendly and happy to assits us. I have to give props to Stiven in the front desk and Natalia at the breakfast who gave us their great attention.
MONSERRATE
MONSERRATE,8 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
The mini bar was empty and at checkout they asked if I took anything? It was empty. I also had dirty towels and a shower the flushed poorly. My room was super noisy, you can hear the pipes when people flushed their toilets or used their showers. At around 11pm there was super loud music from the room next door 2 nights in a row. It was super loud and I did complain to the front desk and it did stop. But it’s just rude! I went for a walk around 7pm next to the hotel and there were a dozen shirtless guys playing some kind of coin game. As they saw me walking by I got cat called and some even started to follow. I did like the free coffee & water service in the afternoons but there was none sadly in the mornings. Staff is friendly and the hotel architecture itself is pretty cool.
ersilia
ersilia,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Nice and quiet. Staff was really helpful and professional. Very clean.
Jose
Jose,11 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 30 日
Las habitaciones, baños necesitan ser remodelados. Las camas muy incómodas y duras.
Jenniffer
Jenniffer,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Had a great time at the hotel. Staff was superb and helpful. They speak both English and Spanish. The breakfast in the morning was great as well with new options each day. Would definitely stay here again.
Rajiv
Rajiv,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 22 日
It was good, but not a 4 star hotel by far.
Allan
Allan,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 21 日
Excelente ubicacion
sc
sc,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
everything excellent
Rachel
Rachel,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Todo bien limpio
Carlos
Carlos,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Noel
Noel,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
No deseo responder
Gladys
Gladys,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Francisco
Francisco,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Very centric location.
Ernesto
Ernesto,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Jose
Jose,6 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 4 日
The Staff and Service were excellent. Rodrigo and Andres attended immediately every need. The least I liked about our room was the shower. Since it was an open space the floor got wet easily. Other than that, all was good.
Vanessa
Vanessa,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Mark
Mark,9 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 2 日
.
Keegan
Keegan,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 1 日
Everything was good at this hotel except for a piece of glass that was left in the shower from the enclosure that cut my foot