Upon arrival, I was greeted by an extremely friendly staff member named Victor, who immediately made me feel welcome. After I told him I was there to check in, he kindly offered me water and took the time to thoroughly explain everything I needed to know about the hotel and my stay.
What truly stood out was Victor’s attentiveness—he did not let me carry my own luggage to the room and made sure I was completely comfortable and informed about all the room details. His helpfulness and genuine hospitality are exactly the reasons why I would gladly return to this hotel again and again.
Even the next morning, when he saw me, Victor graciously offered me morning beverages. This level of personal attention and awesome customer service made my stay exceptional.
Thank you, Victor, for going above and beyond!