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The Royal Shaza Suites

2.5 star property
Beachfront hotel with pool bar, near Bamburi Beach

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Photo gallery for The Royal Shaza Suites

3 outdoor pools, open 7:00 AM to 6:00 PM, free cabanas, pool umbrellas
Interior
Interior
Exterior
Exterior
Located at The Royal Shaza Suites, experience a lively retreat with swim-up and poolside bars. Indulge in a cooked-to-order breakfast, unwind with fitness classes or rejuvenate at the outdoor treatment areas. Guests appreciate the attentive staff and on-site restaurants.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 3 bars/lounges
  • 3 outdoor pools
  • Fitness center
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 2 meeting rooms

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Cookware, dishware, and utensils
  • Separate sitting area
  • Garden
The current price is CNY577
CNY680 total
includes taxes & fees
Jun 28 - Jun 29

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite, 3 Bedrooms, Ocean View

Family Suite, 3 Bedrooms, Ocean View | Bathroom | Bathrobes, slippers, bidet, towels

Family Suite, 3 Bedrooms, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

1 bedroom, premium bedding, memory foam beds, in-room safe

Deluxe Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, memory foam beds, in-room safe

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Memory foam bed
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Ocean View

1 bedroom, premium bedding, memory foam beds, in-room safe

Family Suite, 2 Bedrooms, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, memory foam beds, in-room safe

Deluxe Double Room

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Memory foam bed
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite, Ocean View

Luxury Studio Suite, Ocean View | 1 bedroom, premium bedding, memory foam beds, in-room safe

Luxury Studio Suite, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Memory foam bed
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Beach Rd, Shanzu, Mombasa, Mombasa County

What's nearby

  • Bamburi Beach - 6 min drive - 3.0 km
  • Mtwapa Mall - 7 min drive - 5.2 km
  • Nguuni Nature Sanctuary - 10 min drive - 8.1 km
  • Wild Waters - 14 min drive - 11.7 km
  • Nyali Beach - 18 min drive - 11.7 km

Getting around

  • Vipingo (VPG) - 34 min drive
  • Mombasa (MBA-Moi Intl.) - 50 min drive
  • Ukunda (UKA) - 101 min drive

Restaurants

  • ‪Kendas Arcade Hotel - ‬6 min drive
  • ‪Severin Sea Lodge - ‬8 min drive
  • ‪Char Choma - ‬8 min drive
  • ‪Il Covo - Bamburi - ‬7 min drive
  • ‪Yul's - ‬7 min drive

About this property

The Royal Shaza Suites

The Royal Shaza Suites offers a private beach and puts you near activities like scuba diving, snorkeling, and windsurfing. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, facials, and body treatments. Dining choices include 2 restaurants and the 3 bars/lounges are great places to grab a cold drink. Other highlights include a poolside bar, a fitness center, and a children's pool.

Languages

English, Swahili

More about this property

VISIBILITY

At a glance

Hotel size

    • 93 rooms

Arriving/Leaving

    • Check-in time starts at noon
    • Late check-in subject to availability
    • Check-out time is 10:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Free daily reception

Traveling with children

  • Children's pool
  • Playground

What to do

  • On a private beach
  • Fitness classes
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • 2 meeting rooms
  • Conference space (1776 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Wedding services
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Spa services
  • Massage/treatment rooms
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Individually furnished
  • Separate sitting area

Freshen up

  • Bidet
  • Soap and shampoo
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Microwave
  • Cookware, dishes, and utensils
  • Highchair
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, facials, and body treatments.
MONETIZATION_ON

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

Also known as

The Royal Shaza Suites Hotel
The Royal Shaza Suites Mombasa
The Royal Shaza Suites Hotel Mombasa
HELP_OUTLINE

Frequently asked questions

Does The Royal Shaza Suites offer free cancellation for a full refund?

Yes, The Royal Shaza Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Royal Shaza Suites?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 6:00 PM.

Are pets allowed at The Royal Shaza Suites?

Sorry, pets aren't allowed.

Is parking offered on site at The Royal Shaza Suites?

Yes, there's free self parking.

What are the check-in and check-out times at The Royal Shaza Suites?

You can check in starting at noon. Check-out time is 10:00 AM.

What is there to do at The Royal Shaza Suites and nearby?

Have fun with nearby activities like boat tours, fishing, and kayaking. Additional recreation onsite includes fitness classes. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 3 bars and a private beach. The Royal Shaza Suites also has a fitness center and spa services, as well as a garden.

Are there restaurants at or near The Royal Shaza Suites?

Yes, there are 2 onsite restaurants.

What's the area around The Royal Shaza Suites like?

The Royal Shaza Suites is in Shanzu. Popular attractions include Bamburi Beach, which is 12 minutes away by car.

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The Royal Shaza Suites Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Quiet and very clean at the service personnel were wonderful
1-night trip

10/10

We really loved our stay here! The staff was so accommodating especially Terry at the desk! The rooms were perfect. Access to beaches were close. Really beautiful hotel would recommend!
6-night trip

8/10

Overall it is a nice place to stay. The pool and the beach too warm to swim, to be refresh and they close the pooll at 6 PM instead of at least 9 PM like most places around the world.
3-night trip

10/10

I have no complaints. The location is beautiful property will maintained staff very, nice and friendly I will recommend to my friends and I will return
3-night trip

10/10

Super nice stay in Royal Shaza suites, away from crowded places. It's a hidden gem. Super clean spacious rooms, nice gym, two pools (bigger and one smaller) and also a big lawn. Super friendly and helpful staff. Breakfast was really good, many options to choose. Even it's a bit further it's easy to go around. They had also one of the best massage, I suggest to try it. I would give a ⭐⭐⭐⭐⭐
3-night trip

8/10

The property is good
8-night trip

10/10

The staffs were so friendly and accommodative.the rooms are so spacious and very clean,with a very nice sea view.the food was so delicious and cooked to perfection.the bar and the restaurant staffs were very helpful and very kind..i enjoyed every moment and i am so greatful for the good services..thankyou Royal Shaza
1-night trip

6/10

It's ridiculous to charge 500 for toom service delivery. Very clean rooms save for the restaurant which was heavily infested by cats and roaches. The cats make it hard not to feed them hence the roaches. The bar area, did a fight occur there, there's a huge visible patch of blood which they need to scrub off thoroughly. My partner unknowingly paid cash at the bar which was never recieved but instead pocketed by the barman. Efforts to get the payment receipt was unsuccessful. That is simply stealing from both your guests and the company. Front desk staff and the hotel manager are amazing and very accommodative. Breakfast is substandard though. The food from the ala carte menu was made really good though it takes so long. Overall, we had a lovely time here and will definitely come back.
2-night trip

10/10

This hotel is a unique and beautiful find! My only gripe is the yummy but limited breakfast on offer during my November visit. I've given it a 5 star as it's a well looked after hotel with amazing grounds and facilities. Hotel staff went beyond duty to ensure I gained access to having my hair braiding within 24 hours by calling on a local contact, they paid attention to detail in their service, kudos to the manager as she led by example, quickly spotting me in the car park attempting to unload the car on arrival. I think, I was in superwoman mode! I was grateful for the prompt help though :) I liked how confident and polite staff were to engage in conversations and remained both friendly and professional. I felt safe at the hotel and the surrounding area. I truly felt welcomed and can't wait to share this experience with family and friends. I can't wait to be back. To all the staff at The Royal Shaza Suites, a massive thank you for making my stay one to fondly remember. Agnes
4-night trip

2/10

We booked a 3 bedroom executive suite that on Expedia said "sleeps six" and we had 3 adult male travelers. Even though there are 3 separate rooms with three separate queen beds, we were charged an additional 250 USD for having an extra person. The room was advertised as 113 USD per night. With the extra person charge, the real rate was 191 USD per night. This should be the largest, boldest number on the Expedia listing. It makes no sense to have a 3 bedroom suite charge extra for 3 people. The manager tried to give us a paper brochure in the lobby to show us the per person rate that we did not see online or until day 2 of the stay, when I saw the extra 250 USD charge sneakily added to my credit card. We shot videos, raved about the hotel on instagram and youtube, but will now be actively not supporting this hotel unless a manager or owner contacts me directly, refunds the money and/or compensates us with another stay. (The hotel was great but the false advertising was predatory!)
3-night trip

10/10

Établissement excessivement propre. Serviettes de bains et draps changés chaque jour. Personnel accueillant, poli, gentil, serviable. Chambre très spacieuse. Grande douche. Piscine très propre également. En revanche les matelas des transat auraient besoin d’être changés. Excellent séjour. Je recommande cet hôtel les yeux fermés
14-night trip

10/10

It was safe, quiet and the staff wonderful
7-night trip

10/10

The staf is great, the view from the roim an the pool is breathtaking.
4-night trip

10/10

It is a wonderful place very quiet. The breakfast is wonderful beautiful view of the beach. I would recommend this property to anyone looking for quiet, peaceful, and beautiful, and I will return very happy with the place. Thank you so much.
3-night trip

8/10

Die Unterkunft an sich ist gut. Das Personal sehr bemüht. Das Essen ist jedoch nicht gut.
6-night trip

8/10

Hotelli oli siisti ja puhdas. Todella kaunis paikka. Aamuapala buffetti oli kattava ja monipuolinen. Halal ruokia oli saatavilla.Työntekijät olivat kohteliaita ja avuliaita. Kaikki oli täydellistä, paitsi pari seikkaa missä olisi parantamisen varaa. Ravintolan ruoka paitsi aamupala ei ollut hyvää sekä ruuan valmistsmisessa menee todella kauan, vaikka ravintolassa ei olisikaan muita asiakkaita.
7-night trip

10/10

3-night trip

10/10

Amazing hotel😍
3-night trip

10/10

3-night trip