可以免费取消我在皇家沙扎套房的预订并获得全额退款吗？

是的，皇家沙扎套房在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

皇家沙扎套房有游泳池吗？

是的，有3 个室外游泳池和儿童游泳池。住客可以在 07:00 至 18:00 期间使用游泳池。

皇家沙扎套房是否允许携带宠物入住？

很抱歉，不允许携带宠物。

何时可在皇家沙扎套房办理入住和退房？

12:00 起可办理入住手续。退房时间为 10:00。

在皇家沙扎套房及其附近有什么游览观光项目？

附近的玩乐活动包括乘船游览、附近钓鱼和划皮艇。现场娱乐活动包括健身课程。这里有 3 个室外游泳池供您游泳，也可以使用此酒店的其他服务设施，比如3 间酒吧和私人海滩。皇家沙扎套房也拥有健身中心和SPA 服务，以及花园。

皇家沙扎套房店内或附近是否有餐厅？

是的，有 2 家店内餐厅。

皇家沙扎套房周边区域环境如何？

皇家沙扎套房位于尚祖。热门景点包括班布里海滩，仅需 12 分钟车程即可到达。

蒙巴萨皇家沙扎套房住宿优惠| Hotels.com 好订网

Q: 皇家沙扎套房是否允许携带宠物入住？

很抱歉，不允许携带宠物。

Q: 皇家沙扎套房店内或附近是否有餐厅？

是的，有 2 家店内餐厅。

10/10 绝佳

2025 年 8 月 31 日

Awesome place to be clean staff are friendly everything is beautiful

shadrack，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 30 日

Thanks a lot for all! You were very helpful! :-) Marion & John

Johannes，5 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 28 日

Great satff

Mercy，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 1 日

Einzigartig Room Freundliche personal , leckeres Essen Ich komme wieder gerne

mahdi，2 晚行程

Expedia真实住客点评

2/10 很差

2025 年 7 月 26 日

Hotel for those taking a break

Mona，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 29 日

The best accomodation on my trip to Kenya!

Dazzle，1 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 5 月 24 日

Took 45 minutes for a cocktail to arrive and the bar worker continously kept the change prompting me to challenge his poor service. Not the best situation to be in while relaxing. Had another bar employee shout at my guest for not using a towel when none were in sight hidden behind the bar. Was asked several times by security "where I was going" like he is my dad. The employees think the hotel is a strict boarding school. Breakfast and the staff serving were absolutely amazing and are great representatives of the hotel. Maybe they could teach the staff at the bar/reception/security some customer service skills.

Sundeep Singh，8 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 4 日

I got a very good offer to stay at the Royal Shaza suites and I am very happy to have chosen to stay here. The reception staff especially Emmanuel were very welcoming and helpful. I requested an early check in and early check out which were all accommodated for. The room was clean, spacious & quiet. I felt very safe at the property. The staff are very helpful and polite. I requested a very early breakfast for a few days which was accommodated for with no problem by the restaurant. Thanks to the chef and Charles, who served me almost every day of my stay. The laundry service are quick snd reasonably priced. There is a well equipped gym, several swimming pools, well maintained gardens and beach access to the ocean.

Ib，9 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 30 日

Super super super super nice hotel

Super nice stay in Royal Shaza suites, away from crowded places. It's a hidden gem. Super clean spacious rooms, nice gym, two pools (bigger and one smaller) and also a big lawn. Super friendly and helpful staff. Breakfast was really good, many options to choose. Even it's a bit further it's easy to go around. They had also one of the best massage, I suggest to try it. I would give a ⭐⭐⭐⭐⭐

Petra，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 3 月 23 日

Établissement excessivement propre. Serviettes de bains et draps changés chaque jour. Personnel accueillant, poli, gentil, serviable. Chambre très spacieuse. Grande douche. Piscine très propre également. En revanche les matelas des transat auraient besoin d’être changés. Excellent séjour. Je recommande cet hôtel les yeux fermés

Béatrice，14 晚行程

Expedia真实住客点评

8/10 很好

2025 年 3 月 16 日

Overall it is a nice place to stay. The pool and the beach too warm to swim, to be refresh and they close the pooll at 6 PM instead of at least 9 PM like most places around the world.

Artoosh，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 13 日

It was safe, quiet and the staff wonderful

Manuel，7 晚行程

Expedia真实住客点评

6/10 好

2025 年 3 月 6 日

Fair stay in Shanzu

It's ridiculous to charge 500 for toom service delivery. Very clean rooms save for the restaurant which was heavily infested by cats and roaches. The cats make it hard not to feed them hence the roaches. The bar area, did a fight occur there, there's a huge visible patch of blood which they need to scrub off thoroughly. My partner unknowingly paid cash at the bar which was never recieved but instead pocketed by the barman. Efforts to get the payment receipt was unsuccessful. That is simply stealing from both your guests and the company. Front desk staff and the hotel manager are amazing and very accommodative. Breakfast is substandard though. The food from the ala carte menu was made really good though it takes so long. Overall, we had a lovely time here and will definitely come back.

Mary，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 2 月 15 日

The staf is great, the view from the roim an the pool is breathtaking.

Ammar Ahmed Hassan，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 2 月 13 日

We really loved our stay here! The staff was so accommodating especially Terry at the desk! The rooms were perfect. Access to beaches were close. Really beautiful hotel would recommend!

Michele，6 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 2 月 9 日

I have no complaints. The location is beautiful property will maintained staff very, nice and friendly I will recommend to my friends and I will return

Manuel，3 晚行程

Expedia真实住客点评

8/10 很好

2025 年 2 月 9 日

Die Unterkunft an sich ist gut. Das Personal sehr bemüht. Das Essen ist jedoch nicht gut.

Anastasia，6 晚行程

Expedia真实住客点评

8/10 很好

2025 年 1 月 29 日

Annan kokonaisuudessa arvosanaksi 8/10

Hotelli oli siisti ja puhdas. Todella kaunis paikka. Aamuapala buffetti oli kattava ja monipuolinen. Halal ruokia oli saatavilla.Työntekijät olivat kohteliaita ja avuliaita. Kaikki oli täydellistä, paitsi pari seikkaa missä olisi parantamisen varaa. Ravintolan ruoka paitsi aamupala ei ollut hyvää sekä ruuan valmistsmisessa menee todella kauan, vaikka ravintolassa ei olisikaan muita asiakkaita.

7 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 1 月 2 日

3 晚行程

Hotels.com真实住客点评

8/10 很好

2024 年 12 月 7 日

The property is good

faustin，8 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 11 月 26 日

Amazing hotel😍

Victor，3 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 11 月 22 日

This hotel is a unique and beautiful find! My only gripe is the yummy but limited breakfast on offer during my November visit. I've given it a 5 star as it's a well looked after hotel with amazing grounds and facilities. Hotel staff went beyond duty to ensure I gained access to having my hair braiding within 24 hours by calling on a local contact, they paid attention to detail in their service, kudos to the manager as she led by example, quickly spotting me in the car park attempting to unload the car on arrival. I think, I was in superwoman mode! I was grateful for the prompt help though :) I liked how confident and polite staff were to engage in conversations and remained both friendly and professional. I felt safe at the hotel and the surrounding area. I truly felt welcomed and can't wait to share this experience with family and friends. I can't wait to be back. To all the staff at The Royal Shaza Suites, a massive thank you for making my stay one to fondly remember. Agnes

Agnes，4 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 10 月 12 日

The staffs were so friendly and accommodative.the rooms are so spacious and very clean,with a very nice sea view.the food was so delicious and cooked to perfection.the bar and the restaurant staffs were very helpful and very kind..i enjoyed every moment and i am so greatful for the good services..thankyou Royal Shaza

Anne，1 晚行程

Expedia真实住客点评

2/10 很差

2024 年 9 月 22 日

We booked a 3 bedroom executive suite that on Expedia said "sleeps six" and we had 3 adult male travelers. Even though there are 3 separate rooms with three separate queen beds, we were charged an additional 250 USD for having an extra person. The room was advertised as 113 USD per night. With the extra person charge, the real rate was 191 USD per night. This should be the largest, boldest number on the Expedia listing. It makes no sense to have a 3 bedroom suite charge extra for 3 people. The manager tried to give us a paper brochure in the lobby to show us the per person rate that we did not see online or until day 2 of the stay, when I saw the extra 250 USD charge sneakily added to my credit card. We shot videos, raved about the hotel on instagram and youtube, but will now be actively not supporting this hotel unless a manager or owner contacts me directly, refunds the money and/or compensates us with another stay. (The hotel was great but the false advertising was predatory!)

Duane，3 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2024 年 9 月 20 日

Leah，3 晚行程

Expedia真实住客点评

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常见问题

可以免费取消我在皇家沙扎套房的预订并获得全额退款吗？

皇家沙扎套房有游泳池吗？

皇家沙扎套房是否允许携带宠物入住？

皇家沙扎套房是否有停车场？

何时可在皇家沙扎套房办理入住和退房？

在皇家沙扎套房及其附近有什么游览观光项目？

皇家沙扎套房店内或附近是否有餐厅？

皇家沙扎套房周边区域环境如何？

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