Room wasn't very clean and looked the same as when we were there 6 years ago. We enjoyed the water park though.
Zach
Zach,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Our stay was good. The hotel was clean and accommodating.
Kendra
Kendra,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 2 日
A Unique Experience
My family has gone to Chula Vista for the last three years for spring break, and it has been a great experience for my young kids, which they always look forward to! This last time we had a unique experience, I do not like that our room was never cleaned for the four days that we were there. They said we could call if we needed anything, but having a clean room on vacation is part of the experience for a mom. ;) My husband and I were also woken up by the couple next door due to the very thin walls, thank God our kids didn’t wake up and hear it, but it was not a good nights sleep for us bc it seemed to never end. Maybe don’t put couples and families on the same floor or next to each other?? Last, we realized that we there were overcharged by almost $100 and the man at the front desk was not very nice or apologetic about it. If we didn’t ask for a detailed print out of what we were being charged for, we would have paid almost $100 more than we were suppose to pay. May sure to check your summary of charges at check out.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Christina
Christina,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 10 日
Samantha
Samantha,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 8 日
Chris
Chris,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 3 日
Not to great this time
The bunk bed was not very secure , neither where the railings in the room, the upstairs smoke detector was halfway installed, the carpet was pretty badly stained, the fire place did not work, the outside light on the balcony did not work properly. The top bunk bed did not have any kind of side or safty rail, pretty concerning when its on an upper loft area, 3 of us ended up with an allergic reaction we assume from the water or the sheets, the starbucks place in the main resort had pretty bad service dont no what happened this place use to be better
Jeannie
Jeannie,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 2 日
Good mid-level Dells option
A little rough around the edges (older/uncomfortable) furniture but a good mid-level option for the Dells! My family enjoyed the waterpark.
Megan
Megan,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 25 日
Cynthia
Cynthia,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 24 日
Samantha
Samantha,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 18 日
Relaxing stay
The vacation was nice and we had a quiet stay. The breakfasts options were too expensive on sight, and the resort was a drive away from downtown. The lifeguards were nice and friendly, and the staff was accommodating. The waterpark looked as though it could use some renovations-everything seemed old, faded, stained, and dull. The pool water was clean and refreshing.
Kaia
Kaia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
maricruz
maricruz,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 17 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 14 日
Maria
Maria,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 3 日
Vita
Vita,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 31 日
Will not stay again
The room description and photos are not accurate at all.
The rooms are not in great condition. They are also not cleaned during your stay but you are not made aware of that ahead of time.
The staff is unkind and not knowledgeable.
The water park is a good size and a lot of fun for kids of varying ages.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
The room was so big and comfortable! Very nice kitchen, all the kitchen utensils that you will need
Nice size refrigerator, Only thing my kids complained about was the Tv. You can’t access any streaming services from their devices (ie can’t log into any of your personal accounts from their television) then then that great room love it!!!
Pneicka
Pneicka,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 30 日
Sara
Sara,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
We have to been to Chula Vista multiple times and always have a great time. Our most recent visit was this winter and the only thing I wish, was If the water park was in the same building so we wouldn’t have to go out in the cold but other than that, everything was great! My kids love it.
Arienette
Arienette,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 24 日
Didnt like much about this place got 2 rooms that sleep 8 well that is what it said. Whole night the drunk guys down the hallway wererunning up and down it while knocking on the doors. Paid a cleaning deposit but had to clean the dishes before useing it there was throw up on the outside balcony we were on 3rd floor. Oh and the drunk guy who was in the hot tub threaten to beat up out 14 and 16 year old sons cause they didnt think his gf was hot and when told a life gaurd about it nothing was done about it but told us it be best if we left well not go again