Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Property class: 2.5
Jacksonville hotel with indoor pool

Choose dates to view prices

When visiting Jacksonville, Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG is a great choice to consider. For a bit of exercise, you can visit the fitness center or go for a swim in the indoor pool. Fellow travelers love the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is CNY664
CNY764 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a kitchenette, a bed, a desk, and a chair.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with two beds, a desk with a television, and a window with curtains.

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with two beds, a desk with a television, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a telephone, a lamp, a television, and a dresser.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(23 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(23 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, and a couch.

Suite, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
1923 S Jackson St, Jacksonville, TX, 75766

What's nearby

  • Lake Jacksonville - 10 min walk - 0.9 km
  • Nichols Green Park - 13 min walk - 1.2 km
  • River Run Park - 21 min drive - 25.4 km
  • University of Texas at Tyler - 36 min drive - 59.3 km
  • Texas State Railroad: Palestine Depot - 49 min drive - 63.8 km

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 44 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chicken Express - ‬13 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

  • When visiting Jacksonville, Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG is a great choice to consider. For a bit of exercise, you can visit the fitness center or go for a swim in the indoor pool. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 65 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Front entrance ramp
  • Hand-held showerheads
  • Closed captioned TV
  • Grab bar in shower
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel JACKSONVILLE
Holiday Inn Express JACKSONVILLE
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites JACKSONVILLE
Holiday Inn Express Hotel Suites JACKSONVILLE

Frequently asked questions

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG and nearby?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG has an indoor pool and a fitness center.

What's the area around Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG like?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG is located a short 8-minute walk from Nichols Green Park.

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Reviews

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently great with a good selection and delicious food. (18 reviews)
  • Parking was easy and accommodating, with a clean and secure parking area. (5 reviews)
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Popular mentions

Service staff
Breakfast
Room
Bed
Towns
Bathroom
Amenities
Shower
Parking
Elevator

Reviews

Verified review

8/10 Very good

Clean room, friendly staff and accommodating
Verified review

10/10 Exceptional

Nice hotel, very clean and comfortable!
Verified review

10/10 Exceptional

Great experience. Hotel was clean. Staff were great. Breakfast was exceptional!
Verified review

10/10 Exceptional

The property was very clean and the young lady at the front was very friendly and helpful. She explained best place to park to get to our room. The room was big and nice. We didn't have wash clothes which I found odd but we managed with face towels
Verified review

10/10 Exceptional

Our room was very clean and nice and cool
Verified review

6/10 Good

The staff was very helpful and professional.The breakfast on time and everything you could want for also.Overall definitely a good choice!!
Verified review

10/10 Exceptional

Clean and safe.
Verified review

10/10 Exceptional

We stayed at the Holiday Inn and Express in Jacksonville Texas on August 25 2026. Upon arrival the hotel looked nice and clean on the outside. Upon checking in the desk clerk was friendly greeted with a smile and check-in was within minutes. She told me where our room was and said we could park to the side of the building enter in at the side door and our room would be really close. The room was very clean smelled good not like some we have stayed in at other places the tv worked that was a plus. The shower was amazing with water pressure and hot water. I loved that there was shampoo body wash hand soap in the shower and by the sink. The only think that I noticed was the bathroom door didn’t fully close. It was only my husband and I so it was ok. We weren’t able to really check out breakfast I was on a liquid fast and couldn’t sample but next time we will. Overall it was a great stay and will definitely look forward to visiting next time.
Verified review

10/10 Exceptional

Very nice room, very clean, efficient and friendly staff
Verified review

8/10 Very good

The staff members were very friendly. The room had a faint smoke smell. The elevator made a very loud noise.
Verified review

6/10 Good

The coffee was the best, the Beds and bedding were extremely comfortable. There was plenty of available parking. The employees were extremely nice.
Verified review

10/10 Exceptional

The staff were very friendly and the room was very clean and presentable. I would stay there again.
Verified review

10/10 Exceptional

Staff was friendly and helpful. Rooms were extremely clean.
Verified review

8/10 Very good

Good room. Good breakfast. Note that pool is closed.
Verified review

10/10 Exceptional

Great check in and very nice and clean room.
Verified review

10/10 Exceptional

Room was clean, staff was helpful and friendly. Breakfast was great
Verified review

10/10 Exceptional

Staff is very friendly. The wifi is amazing. They are remodeling some of the rooms, but the construction noise is not a problem.
Verified review

8/10 Very good

The room was clean, the staff was friendly. The breakfast was okay, gravy was a little runny. The pool was great, just wish it was heated or you had a hot tub.
Verified review

10/10 Exceptional

Great service!!
Verified review

10/10 Exceptional

Staff was great and room was clean
Verified review

10/10 Exceptional

Great Hotel

Nice, clean, comfortable rooms. I would stay again
Verified review

10/10 Exceptional

Staff was friendly and helpful
Verified review

10/10 Exceptional

It was clean and comfortable.
Verified review

10/10 Exceptional

Very friendly staff at the front desk
Verified review

8/10 Very good

Location was close to everything I needed