The room was a bit smaller than what we expected but ended up being just right for our family outing. The indoor pool was really cold for us but my kids (8) (6) didn’t mind it at all. We didn’t communicate much with the staff but they were friendly the times we did. My only complaint is paying for parking but I know that’s to be expected everywhere we go now. Overall a good stay for my family of 5
Jose
Jose,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Amazing clean hotel. The only gripe I got. The salsa roja for breakfast, tasted like marinara sauce. Otherwise great hotel.
Ilona
Ilona,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Alicia
Alicia,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
They didn’t have enough clean face towels to cover each day of our stay. Other than that, the hotel was as clean.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 24 日
lydia
lydia,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Ramon
Ramon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Enjoyed my stay
Very clean and nice room. Staff was great
Shawn
Shawn,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Victoria
Victoria,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Shay
Shay,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
This was a great choice
Kevin
Kevin,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Stewart
Stewart,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Orlando
Orlando,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
Rupesh
Rupesh,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Bathroom door did not lock.
Andrew
Andrew,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 20 日
Too noisy
I've never stayed at a Springfield Suites, so I wanted to like it. However, just the general overall layout of the room was awkward. I didn't like that the toilet and shower were in two separate rooms with a random closet between the two. The lobby loked and smelled clean, but the room itself was just just ok in terms of cleanliness. The real problem was the noise level. There were people right next door to us that had loud children who were up until midnight and then at 5am it sounded as if there were people working on the roof of the hotel possibly (we were on the 4th floor), but it woke us up. The noise persisted until we checked out at noon so I don't think it was a guest making the noise. So needless to say, we didn't get much sleep. I don't think I'd stay at this hotel again.
Desha
Desha,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 20 日
Not Impressed
Charged $10 a day for parking. Stayed Monday through Wednesday and came back after a day at Sea World by 5:30pm and room was still not cleaned. One staff member said they were short staffed, another claimed they don't clean rooms on Tuesdays. Down comforter had blood stains and nasty yellow spots (bodily fluid), pillow case had mascara smudges, and sheets were worn down, almost torn. Lobby was nice and breakfast was great, but room was disappointing. Greatest takeaway: spend a little extra for cleanliness. Won't stay here again.
Tiffany
Tiffany,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 16 日
Room not very clean, microwave was filthy inside and out. Stains in tub and water wouldn’t go down. Was advised previously when booking there would be $10 a day parking which made no sense for this old hotel. Stayed at a newer one literally 1 minute down the road and they don’t charge for parking. Only 3 towels for a 2 queen room for 4 adults and when asked for clean towels was told I had to take them the dirty one first to exchange for clean ones.
vanessa
vanessa,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Martha
Martha,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Sophia
Sophia,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Karthik
Karthik,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
The property was close to Lackland AFB where we attended our Godson’s BMT graduation. The bed was just the right firmness for my husband who is disabled and me with a back injury. We had no problems getting out of the bed because there was enough support for us to push off. The bathroom was very accessible for us as well.
The staff were professional and friendly.
If you are going to a BMT graduation, don’t choose this place for free breakfast because you will be leaving before the breakfast opens and returning after it closes. It was one of the deciding factors for us (before I knew about the bed) and we were not able to enjoy the breakfast.
I would suggest to management to have “to go” breakfast BMT boxes. Maybe a muffin, boiled eggs, fruit, and/or dry cereal and a beverage.