It was very clean, had a clean smell. Some of the amenities were good. Nice sized tv. The breakfast in the mornigs was very good and filling. Customer service was great and with a smile.
Pamela
Pamela,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Wonderful staff
Johally checked us in. She was the sweetest check in person i have ever met. Thank you for your hospitality.
Jane
Jane,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Carol
Carol,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Highly recommend!
Amazing place to stay. Had a room for 2 nights with my 1 year old. The room was literally perfect to entertain a 1 year old. Spacious, easy to baby proof. Breakfast was delicious and had different options for some both mornings. Service was phenomenal! My room also looked out at the sunset, and it was a beautiful view.
Jaclyn
Jaclyn,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 8 日
Had to switch rooms
The front desk employee was great to help me through changing rooms twice. The first room was above the pool and very loud. Switched to another room which had a very loud heater and the security latch on door was broken. Switched yet again and while I could hear the people above, I dealt with it.
Janel
Janel,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 27 日
John
John,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Very nice and clean. Good breakfast
William
William,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Helpful staff
Great stay, we have stayed here several times over the past few years.
suzanne
suzanne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Great as usual!
Great stay, staff were very helpful and nice!
suzanne
suzanne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Just Fabulous ( The Gem)
A perfect place to stay . Quiet and the service was wonderful! Front desk clerks were so helpful and friendly. Pool was just right and the breakfast was amazing . My room was clean I had no issues. Will for sure stay here again.
Donna
Donna,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 9 日
Guy
Guy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 6 日
I always stay here when I'm in town. Good customer service, rooms are clean, etc. Overall 8.5/10
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 28 日
We traveled for a celebration of life and have used this hotel many times in the past. The way that us as guests were treated was ridiculous. We had rented between 8-10 rooms because we all wanted to stay at the same hotel but were told that we couldnt hang out in the lounge area bc there were too many of us (again mostly hotel guests). We had done this every other time so we asked why we werent being allowed to this time and were told we couldnt talk to management because they werent working that night and they wouldnt bother them with our issue. After requesting to talk to the manager again (never got to), the police were called on us. They then made claims to the police that they received complaints at breakfast about us congregating- clearly a lie because we didnt all eat at the same time and again everyone that did eat the breakfast, were paying hotel guests. We were told to go to our rooms, leave, or we would be trespassed. As most of us were staying at least 1 more night, we left and went elsewhere but i highly do not recommend this establishment and will not be back. The pool was also grimy on the bottom and needed to be cleaned.
Leah
Leah,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 28 日
Several places to eat and go visit really close to hotel. The only thing I didn't care for was the snack stand doesn't accept cash I was there on a business trip and couldn't charge food to room due to using a company credit card. But other than that great place to stay would stay again.
Brandon
Brandon,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 27 日
Disappointing
The second shift receptionist was very rude. Every year we come to Illinois and a bunch of other family members come in as well. We book 10/12 rooms and have always used the common area to meet and play cards/games etc. They would not allow that this time wanted us to rent a conference room. The 2nd night we were standing commons are trying to figure out where we could go and the cops were called on us. Now..if we were all to come down for breakfast at once would we be told we couldn’t? It was highly disappointing because all of us have never had a problem and the hotel was always up to par. Now we will be staying somewhere else.
nicole
nicole,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 27 日
We were treated with so much disrespect from the front desk. We were trying to use the front area to visit with other guests that were also staying there and they said we couldn't do that. They even called the police because we had open alcohol (beer bottles) but they never mentioned that to us. We have stayed there many times in the last few years but will now be staying elsewhere. When i checked out this morning the lady at the desk didn't say a word. No goodbye, have a good day, nothing.