Nice hotel in Magaluf. All inclusive very good and varied every day. Three alcoholic drinks included for lunch and dinner (tap beer and tap white rose and red wine)
Bogdan
3 晚行程
8/10
We had a lovely time with our 11 month old baby. All the staff were excellent, really helpful people, went above and beyond with their service. Even taking time out their job to greet our little girl.
Or only criticism is that the hallways are very loud on a night, however we still had a fantastic time.
Pool and pool area cleaned every night, restaurant offers a great variety of food suitable for all palates.
Andrew
6 晚家庭旅行
10/10
Spent a week with family. The hotel was family friendly and kept very clean. Food was good and had lots of choice. Sunbeds were always available around the 3 pools. Sally on the Entertainment Team was lovely. Would definitely return.
Alison
7 晚家庭旅行
10/10
We had a great stay recently at AluaSun Terranova.
The food was excellent, excellent cleanliness throughout, polite staff, rooms were great and very comfortable (the only grumble would be that the walls are very thin, so if you are a light sleeper it wouldn’t be suitable for you IMO).
The pool area is great and plenty of sunbeds. Entertainment for both children and adults was great.
We would definitely return. Great value for money.
真实旅客
4 晚家庭旅行
8/10
Peter
4 晚行程
2/10
Narimaun
7 晚行程
10/10
Nice Hotel near the beach. Good food - breakfast, lunch, dinner and snackbar.
Fine pool area.
Marko
7 晚家庭旅行
10/10
Second time in this hotel! Excellent meal and staff. Feeling like at home!
Aleksandra
7 晚行程
6/10
Leif
4 晚家庭旅行
8/10
Sharon
2 晚家庭旅行
6/10
Jimmy
4 晚行程
6/10
Leif
5 晚家庭旅行
10/10
Food service is plentiful but questionably cooked maybe suitable for older clientele
Decor was fresh and clean
Very high balconies available on Severn floors. Entertainment available
Friendly staff, late checkout available for fee till late, heating in room balcony and french doors very nice
Anthony
1 晚结伴旅行
10/10
Hotelzimmer sind ziemlich klein, alt und nicht sauber (viel Staub, Wasserflecken, fehlendes Polster usw.). Das Essen und der Service waren aber sehr gut. Die Dusche ist auch einmal ausgefallen, ich musste mit tropfendem Wasser zu Ende duschen, nach der Meldung wurde es aber sofort behoben. Bad ohne Klimatisierung.
Enes
4 晚浪漫旅行
10/10
Amazing stay, amazing helpful friendly staff couldn't do enough for you, hotel gorgeous and great location to everything
Jolene
3 晚行程
8/10
Brian
7 晚行程
10/10
Dan Ian
3 晚家庭旅行
10/10
Hilde
7 晚行程
10/10
Food and facilities were great, room was clean and staff were friendly and helpful.
Mark
5 晚浪漫旅行
8/10
Fint hotel med en god beliggenhed. Dog skal man være opmærksom på, at det går stejlt op af bakke, mod hotellet, når man har været nede i byen. Hotellet er ikke i top stand, men det fungere. Maden er god 4 ud af 7 dage. Der er desværre et gap på 2 timer hvor man ikke kan få mad. Dårligt at man skal betale for at låne cykler.
2 gange besøgte vi toilettet ved reception og i kælderen ved buffeten, hvor der IKKE var toiletpapir på kvinde toiletterne. Venligt rengøringshjælp til værelset. Vi bestilte dobbeltseng og fik 2 enkelte så de delte sig. Det er ikke i orden på et 4 stjernet hotel!
真实旅客
7 晚行程
10/10
I am very pleased with my 5 days stay at Aluasun hotel with my kids
All the staff were fantastic especially Maga. She explained everything to my understanding and always smilling. The food was very tasty with varieties to choose from. I will stay here over and over again and I have already recommended the hotel to my friends
Thank you Aluasun for having us, we shall come back soon x
Blessing
5 晚家庭旅行
4/10
Chambre trop petite
Beaucoup de bruits le soir
Pas de parking
Olivier
11 晚家庭旅行
6/10
Good - Vegetarian food was ok, provison of room to take bath after you have checked out .
Bad- Air conditioner wasn't great, pool facing rooms were hot and noisy.
Sanjay
3 晚家庭旅行
4/10
Unfortunately we don’t have much good to say about this hotel after raising complaints daily about the state of our room each day we was told there was no alternative room and to raise the complaint via email… we have raised a complaint three times via the email provided with numerous pictures of the state of the room no reply at all. The whole time we was passed pillow to post no body tried to rectify the cleanliness of the room it’s a shame I don’t have a section to upload the photos as I would upload each and every one of them… I hope to receive a reply at some point via email! But I’m not holding my hopes high at this point! Same goes for Expedia them selves not helpful at all after raising all the issues with them also!
Christian
3 晚浪漫旅行
8/10
We were a family of 4 staying at the hotel for 1 week, wished we had booked longer! Our 10 and 7 year old had the best week, they met some lovely friends and split their time between the football pitch and pool. Entertainment staff were great for children and adults and the food is as you would expect with a 4 star all inclusive, everyone always found something to eat but we did eat out a couple of nights just for a bit of a change.