The manager on duty canceled the room because I only had a prepaid debit card. We did not stay. I had to drive back home. Can I get refunded?
Wanda
Wanda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 23 日
no
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 18 日
Tempest
Tempest,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 11 日
Tommie
Tommie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 9 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 29 日
Great!
Linda
Linda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 26 日
After staying in 50+ Hotels over the year it’s the best by far. Clean and inviting from outside into Lobby. Room was immaculately clean with plenty of desirable amenities.
Michael
Michael,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 25 日
Clay
Clay,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 20 日
Randall
Randall,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Morris
Morris,2 晚行程
Hotels.com真实 住客点评
10/10 绝佳
2025 年 9 月 2 日
Great stay!
We had a great stay. The bed was comfortable and the room was very clean.
The air conditioner was pretty noisy, and the fire detector has a bright flash every few seconds, but I don't think either of those things woke us.
Nicole
Nicole,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Jazmine
Jazmine,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 31 日
It was a nice stay overall, rooms were clean, staff was nice, I would recommend
Jessica
Jessica,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 30 日
Patsy
Patsy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
The whole stay was great from customer service to cleanliness, quality and comfort.
Sara
Sara,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
Very good
Stanislas
Stanislas,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Wonderful stay
The room was spacious, clean and the bed was extremely comfortable.
真实旅客
3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Cynthia
Cynthia,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 24 日
They don’t accept cash or prepaid debit card.
desmond
desmond,1 晚家庭旅行
Travelocity真实住客点评
2/10 很差
2025 年 7 月 19 日
Rude Manager
Did not get to stay the manager was very rude and race it. Also once we was out of the lobby in our car trying to find another hotel, he called the police on us. Police was understanding and stated that this happens all the time. My suggestion to Candlewood if you want all customers to fill welcomed at this location, fire the manger. Then what he did while I had children with me is even more unacceptable.