此为泰国 SHA Plus 认证住宿。泰国 SHA Plus 是一项卫生与安全认证(SHA 标准附加级别),适用于接待已接种疫苗旅客、且至少 70% 员工已接种疫苗的住宿,由惊艳泰国安全与健康管理令 (Amazing Thailand Safety and Health Administration) 颁发。
W’s airport transfer sent us to a wrong hotel which wasted 45min of our valuable time. Then we both got food poisoning at Nomu restaurant. We ended spent entire vacation in our room. This is a big disappointment as we looked forward to this Wedding Anniversary celebration. W Samui got a lot of work to do regarding the basic stuff like food and beverage and services.
Daniel
Daniel,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 19 日
W not as wonderful
Great view of the beach, great BF selection and nice private pool villa. We had inclusive package of cocktails, spa, and float me up! However, was a bit disappointed with the reception as our hostess Ammie just left us at the hot not air conditioned lobby without giving us a word on how long we have to wait! She wasn’t informative about the hotel activities.
We stayed at a jungle view villa:The tub tap water was yellow with sand, which wasn’t cleaned the next day! This is not acceptable for five star W resorts! This not our first W stay. Too bad for the little details not cared for~ .
The density of villa is terrible. The hotel should pay attention to the maintainence of the villa. The food is nice and the bar & the DJs are amazing. We also appreciate the services of gym and spa.
However, they should inform us before they change our room type and I believe there is room of improvement for their check in. (I have waited for 40 mins).
Chi Wai
Hotels.com真实住客点评
10/10 绝佳
2016 年 8 月 8 日
Great hotel with nice design and facilities
great service, staff are all very nice and helpful. Transportation is good and you can book day tour through hotel without any surcharges. The private beach is superb with nice view. Villa is big with private pool. Very enjoyable vacation.
真实旅客
Expedia真实住客点评
8/10 很好
2016 年 7 月 6 日
Exceptional customer service
Staff are all well trained and provide service with heart.
Food quality and option (except breakfast) needs improvement.
真实旅客
Expedia真实住客点评
10/10 绝佳
2015 年 11 月 16 日
We stayed in the ocean view escape room. With good privacy, nice view and a big bathtub. The Japanese restaurant, Namu is pretty good and all the hotel staffs are helpful and polite.