The hotel was much different than photos, the entire building smelled like marinuana and our room was very dirty. The staff was not helpful in remediating the cleanliness instead stated we only get what’s already provided in the room. Was denied any type of compensation for the poor conditions and treatment instead had to pay $9 to cancel the second night of the reservation.
Ashley
Ashley,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 21 日
The hotel has bedbugs!!! Be careful because looks can be deceiving. The looked cleaned but lining and bedding has infestation of bedbugs
Meiosha
Meiosha,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 13 日
Front desk was nice and friendly. Room condition was disgusting. Greasy fingerprints all over mirror. Carpet very dirty and stained. Countertops you could see visibly grime and bathroom floors you could see the dirt all over and in grout. Did not look to be touched in awhile other than new trash bags.
Pamela
Pamela,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 12 日
The rooms A/C was loud and wouldn’t work 80 degrees upon arrival the sheets and beds were dirty and had wrapper and piecing under mattresses. The carpet and walls had stains and were sticky the shower curtain was broken. It was awful we couldn’t stay and sleep. We took pictures of everything… Plus, they want one hundred for deposit and it’s nasty and filthy the pics and advertisements are so misleading!!!! Do not stay HERE!!!!
Kim
Kim,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 9 日
Staff were not helpful at check in
or several times when trying to get clean towels delivered to the room. They said they would bring to the room but never showed up. Then they said just pick up at the desk when we got back. When we did that, then they said we needed to bring the dirty ones down to exchange. But they couldn't bring to the room. No hair dryer in the room and apparently not anywhere in the hotel. Huge dead bug in corner of room. Each night of our stay, we were treated to endless knocking on walls and doors, loud voices, and on the last night a domestic dispute that probably should have had the police involved. Swimming pool was closed 2 of 3 nights we were there. Pancake machine was not working at least one of the days and the sausage gravy looked like it was the same from the day before. Beds and pillows were decent and we did at least sleep well.
Val
Val,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 3 日
Staff
steven
steven,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 24 日
Fitness room had issues. No bar soap in the room.
Gary
Gary,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 17 日
Convenient and easy place to stay. First room smelled likes weed and had some gold fish crackers under the furniture. Candy on the floor in the bedroom. So questionable on the quality control for housekeeping. However they did switch our room and do a walk through with us with no hassle. Bonus points to management.
Cheyenne
Cheyenne,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 13 日
Had dead roaches everywhere
Eboney
Eboney,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 13 日
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 13 日
In the room was a live roach and some dead one in the restroom the water pressure was terrible for flushing the toilet also the pull out bed sheets had yellow stains overall the room was dirty the night time clerk did a good job with checking us in and very good person the breakfast was cold not what I expected pool was closed also what we looked forward to since it was indoor that's why we booked the hotel
veronica
veronica,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 1 日
Yes the room was clean. The staff was friendly
jean
jean,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 30 日
Latashia
Latashia,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 25 日
The hotel was disgusting! Dirty sheets, blood stains on the wall and floor. Front desk would do NOTHING to help! I asked for a different room and dispute the lot being pretty empty, they said they had none available! Even more disappointing yes that no one at hotels.com could help us either.
Jacqueline
Jacqueline,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 20 日
Marquise
Marquise,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 20 日
Yes
Dion
Dion,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 18 日
Staff could have been having a bad night
Fermaicko
Fermaicko,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 14 日
Fantaysia
Fantaysia,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 14 日
The hotel didn't honor our reservation and refused a refund. They were obviously iverbooked. Do t stay at this hoteln
Blake
Blake,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 12 日
Yes
Richard
Richard,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 11 日
Great breakfast
Jeffey
Jeffey,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 3 日
1. Overall hotel is drunken smell
2. Carpet unclean. Empty soap. No refill
3. Bedsheets unclean and towels not washed
4. Food is not enough and equipment out of order
Musthafa
Musthafa,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 27 日
Overall - not a good anything - room was clean - any others need much improvement- I was there 5 nights and after day 1 most of the breakfast items were gone with no replacement- absolutely no interaction with employees - seems like the job was a hobby for them not a professions job- cleaning lady in s just lazy lazy lady will never spend my money on this hotel agin
Robert
Robert,6 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 23 日
I was turned away at the check in desk because I had 2 dogs with me. I booked this hotel because Expedia's website was "pet friendly.". They informed my son and me that they only accept service dogs. That is required by law, and does not fit the description of "pet friendly."