Staff attitude is good, environment is good, equipment is relatively new, very satisfied
真实旅客
1 晚结伴旅行
10/10
真实旅客
1 晚行程
10/10
They said they could not print me a copy of my receipt. Not acceptable!
Brian
2 晚商务旅行
10/10
Clean hotel, comfortable bed, good smelling
Dusty
1 晚行程
2/10
Daniel
1 晚家庭旅行
10/10
Visited Hoover to attend SEC baseball tournament. We stayed at the Holiday Inn for 3 nights. The hotel staff was friendly and helpful. Our room was clean and fresh and the most comfortable bed I have ever slept on in a hotel.We plan to go back and will definitely stay there again.
Emilie
3 晚行程
10/10
It was amazing
davida
2 晚家庭旅行
10/10
James
3 晚家庭旅行
10/10
jimese
2 晚行程
10/10
Arlicia
2 晚行程
10/10
真实旅客
2 晚家庭旅行
10/10
Gina
1 晚行程
10/10
My stay was amazing. I needed a weekend getaway/staycation, and the hotel and staff exceeded my expectations. The king size room is very spacious, and the lakefront view was breathtaking.
Alvenease
2 晚家庭旅行
2/10
No one was at the desk to check me in. No one would answer the phone when I called several times while at the front desk trying to get someone to check me in. I found an employee at the bar named Rebecca. I told her I was looking for someone to check me in and had been waiting for a long time. She was not helpful and had a horrible attitude. When I mentioned that this happend the last time I stayed at the hotel as well, she told me I should take my $&!^ and go somewhere else. She cussed at me as I walked away back to the front desk to wait for someone to show up. The front desk lady showed up and I was trying to check in when Rebecca came to the front lobby to talk to me inapproriatly some more in front of other guests! The front desk lady had to physically remove "Rebecca" the bartender dragging her into the back room to stop her from yelling at me. I said I wanted to leave because of the embarrasing horrible situation. There were guests in the lobby trying to be helped as well and guests were drinking in the bar wathcing the whole scene. It was aweful. The front desk lady told me I could have a full refund and so I left. Now the hotel is arguing with my third party "Hotels.com" to issure my refund. Unacceptable.
真实旅客
4 晚商务旅行
10/10
Hotel was super nice and very clean! Smelled so good!
Tyania
1 晚家庭旅行
4/10
真实旅客
1 晚家庭旅行
10/10
Great hotel! Clean clean clean!
Scott
1 晚行程
10/10
Ginger
1 晚行程
8/10
Jim
1 晚家庭旅行
8/10
the only thing i didn't like was that the tv didn't work. it would turn on but it didn't connect to the internet and the staff never told us that it was just for looks...
breanna
1 晚结伴旅行
10/10
Staff was friendly and great! I loved the room and bathroom, and if you happen to forget your soap, shampoo, conditioner, and lotion they provide Dove products. The only issue we had was the limited parking after dark, but other than that it was a great stay!