So to be honest, I was expecting the room to be a lot more organized, but when we arrive, there was towels in the washing machine. There was a smell in the washroom of drainage, which was concerning as I had a small child with us. I expected a little bit more upscale and service from the homeowner. Especially with a child it’s kind of hard to move around and told to go to building C then go to building A. I understand that the owner has a team working for him, but so far me being in Vietnam this was kind of the worst luxury experience I’ve ever received. I also messaged about the main fob not working for the 36 floor pool area and I haven’t received any reply. We had to figure it out with the security at the front, which was very helpful and we tipped for assisting us. So far, not even impressive stay and to be honest with not book again. (But maybe that’s my personal opinion)
