Incrível, atendimento espetacular, estrutura top e muitas atividades, inclusive para crianças
Gilberto
Gilberto,7 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 26 日
Hotel bem limpo, estrutura ótima, mas zero cordialidade e comida muito ruim.
Francisco
Francisco,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 22 日
The buffets were good, had themes and good variety. Some of the restaurants that didn't need reservations had long waits.
Luis
Luis,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Good
Damilet
Damilet,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 8 日
paul
paul,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 30 日
Juan Victor
Juan Victor,8 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 24 日
Cons: We took our own wash clothes (different fabric) and the cleaning staff took them and never returned them to us. The rooms are dated with minor issues. There was a light fixture that was hanging off the wall when we arrived to our room. Flies was on food that wasn’t being monitored. Food quality questionable and food choices repetitive. Beach peddlers and their hasslers trying to sell something every step I took when my goal was to relax on vacation.
Pros: They had working elevators. There were working water refill stations throughout the resort. The staff was friendly despite language barrier. Easy access to beach location. Special shout out to Andre outside the Disco at the bar for providing top notch service. He was our go to location nightly that was also a good cool spot due to multiple ceiling fans operational
Erica
Erica,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 11 日
jose
jose,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 7 日
Very clean resort and friendly staff
ARVIND
ARVIND,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 6 日
Denisse Cabeza
Denisse Cabeza,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 6 日
Our 3rd time in this hotel and we don't have any reason to try another place
Carlos
Carlos,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 1 日
It's our second stay in the property and we loved every second of it. Stuff is always ready to help with a genuine smile on their faces.
Zarahi
Zarahi,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Muy buen hotel muchas gracias
ALBA ELENA
ALBA ELENA,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 1 日
The staff was great but the food was very average. I did wish there was greater entertainment that didn’t include guest and something included for the kids to get them out of the sun… like a game room that was not for money. Beds and room were cozy. Circus was great. Again staff was amazing!
Nicole
Nicole,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Wonderful hotel
Clara
Clara,9 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 2 日
Valerie
Valerie,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 21 日
I liked everything.
Norma Susana
Norma Susana,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Incrível
Maico
Maico,6 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 14 日
Instalaciones excelentes, la comida floja (frutas incomibles, postres feos feos)
Yannik
Yannik,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Such a beautiful gorgeous and tropical place to enjoy with family and friends safe and fun.
Giovanni
Giovanni,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 15 日
Fernanda
Fernanda,7 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 8 日
Nice hotel - but not 5*
We arrived at 9.30 no welcome drink - just asked to download the app which would give us all the info we needed and given directions to our block ( which was approx 200 yards ) no assistance was given or offered with our luggage . I enquired where we could get food and was told we had 15 mins before the restaurant closed !
The app was pretty good although does have some inconsistencies mainly locations are known differently on the app vs reality. Also there are no details of the main buffet restaurant.
The room was clean and reasonably well appointed but a little dated. Shower room was good.
In terms of food the main buffet restaurant was good quality (not 5*) desserts were extremely good! The toaster at breakfast was the worst ever encountered 10 laps through to get it even slightly golden - I raised this with a number of staff who would reply “sorry speaka no englese” they would then disappear and take no action.
The speciality restaurants were poor & badly managed , we had numerous experiences of food arriving over cooked and cold - but no action was taken or apology given !
The only exception was the French which was 5*
full entertainment program- morning were usually quiet, with music starting from noon ramping up at 3pm with team members shouting through microphones to be heard! Those wanting a quiet spot to take in the sun were out of luck.
The currency change service would only change US $ or Euros- not good
Overall a nice hotel with lovely gardens but not 5* !!
Paul
Paul,11 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Jennifer Nicole
Jennifer Nicole,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 1 日
Food is awful….gross mystery meat for omelette station, buffet was not stocked and cleaned properly. No swim up bar, no waitress service at pool. They let vendors come into lobby at night and they are very aggressive! The room was clean and our housekeeper did a great job.
Heidi
Heidi,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Very nice resort. Beautiful beach and many food options.