We booked a room for 4 people with a kitchenette. They put us in a room for 3, no kitchenette. We had to sleep 3 to a bed since 1 of the beds was a single pull-out. The room they gave us was more of a loft, very small and certainly not large enough for 4 people. There was no furniture besides the bed and the pull-out. The tiny TV was perched on the apartment sized fridge. The bathroom was absolutely tiny and had no ventilation. The area around the hotel is insanely loud. The service here couldn't be worse. They actually closed up reception knowing we were to arrive and had a security guard fumble his way (begrudgingly) through checking us in after we waited 40 minutes for somebody to show up. The parking that is offered is several blocks away in a public, secured underground parking lot that seems to double as a rave location (I was leery leaving the car, though it was fine in the end). Breakfast is in a tiny room in another building that's underground, it was acceptable but surprisingly the coffee spewed from the machine is undrinkable. Also, if you're looking at this place thinking you're in or close to Bari, you are not. It's in Corato, which may be a nice place in it's own right but it's not Bari, or near it really. Driving and parking or even just stopping around this hotel is a total nightmare. Lastly, this is not a complaint but customers should know service in English isn't very good. Some Italian, I would say is a requirement.
