The first impression was not good. We were told that someone would be up to help with our luggage. After waiting for over 10 minutes we started down the hill. Then a chaeck in, the clerk asked if we needed help getting the luggage down the stairs. I stated that i could get one, but if they could help with the other, that would be great. He informed me that he could get someone to assist in 10 minutes. I carried the luggage myself. When we went to our room, the hot tub didn't work and neither did the coffee maker. (Both of which were fixed the next day). The employees that give kudos to are Dimitri, the pool bar tender and the gentleman who carried our luggage out for us. If i had finished this rating on the first day, i would have rated it as poor. However, by the end of our stay, things were much improved.
Henry
Henry,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Sally
Sally,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Andrew
Andrew,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Wonderful and helpful staff. Very nice rooms, amazing views.
Jennifer
Jennifer,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
JUANES
JUANES,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 5 日
Loved it, stunning views, peaceful.
I loved this hotel! Incredible views from the cliff edge overlooking the sea and caldera from my private terrace and the pool. Nice and quiet and away from the crowds and bars/shops of Fira although just a 5-10 min walk away. Also fantastic restaurants within 2-3 mins walk. Good breakfast. Clean, comfortable, spacious room, felt natural. I would definitely stay here again.
Sally
Sally,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 23 日
Lauren
Lauren,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 22 日
Lovely hotel with excellent views. Staff was super friendly and helpful in arranging transfers.
Sarah
Sarah,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 2 日
Hotel was great.
Stephen
Stephen,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 1 日
Excellent stay! Lots of stairs, but amazing view, best staff, great breakfast, clean room, and lots of dining and shops around.
Vanessa
Vanessa,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 18 日
Buen lugar, buenas vistas y buenas instalaciones, el personal siempre buscan como ayudarte, aunque necesitan mas sombrillas, el desayuno bueno, hay que tener condicion fisica(muchas escaleras), y es necesario hablar ingles, nada de español.
Alejandro
Alejandro,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 9 日
It was everything we expected! The views were great.