Documents on how to enter the property were sent the day before we checked in..and that the access code would be available at 4pm. This was fine for the first step, but on the second, use of the access code was not listed so we couldn't get into the room. There was no one on site to help, everything was through WhatsApp. The room was small..the bed was flush against the window and i had to crawl over my husband if i wanted to get out. There were 2 shared bathrooms, not mentioned in the description. Nor was the two huge flight of stairs to get to the room. Breakfast is available, but we only tried once. After a waffle came out burnt (the iron looked like it needed a good clean) we went out to eat. It was close to Wrigley Field...one positive. All in all, really can't recommend staying here.