Was a good stay but everywhere I went everyone was trying to sell me something . Fair enough outside , the shops attached to the hotel were very aggressive but inside the hotel their was receptionists, he kept trying to sell me excursions or trips and I would never ask. He then said are you not going to buy something with me, like I needed too and he only wanted it for which would seem like commission. I said over and over again , I'm not here for this and I just want to relax. I was going to sousse after my stay and asked for a transfer to which is was £60 from the hotel was quoted. I said I would look around and the receptionist looked upset and I said it's very expensive. I found one for £27 and when I told him I wouldn't book he was upset . I then said can I reserve to go to the restaurant in the evening, he said I need to speak to the head chef! This was unbelievable! All because I wouldn't buy anything with him .
Other then this everyone was nice it was just this receptionist which ruined my stay
Mark
Mark,4 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 13 日
Room is dirty bad service
No welcome when u check in
TAREK
TAREK,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 7 日
Das Hotel kann ich nur empfehlen. Sehr freundliches personal und sas Animationsteam ist grossartig. Macht bitte alle weiter so. Das Essen ist spitze für jeden was dabei. Sehr familiäre Atmosphäre. Sehr gut gelegen alles fussläufig zu erreichen
Gabriela
Gabriela,7 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 10 月 31 日
Short holiday
The hotel didn’t have air conditioning. Extremely hot and uncomfortable especially at night time.
The pillow cases and bed sheet were of poor quality.
The entertainment team were good and friendly
Amardeep
Amardeep,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 26 日
Personnel et accueil au top, ça change des autres hôtels dans la région.
Yasmine
Yasmine,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 19 日
Excellent stay , I liked the food and amenities
mohamed sadok
mohamed sadok,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 8 月 16 日
U have to cross the street to go to the beach.
AC was leaking
Old furniture for a five star
Food average,nothing special
Skander
Skander,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 8 月 16 日
Melanie
Melanie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 3 日
Nice place but they need better staff more professional less asking for tips for everything
Hisham
Hisham,5 晚结伴旅行
Expedia真实住客点评
2/10 很差
2024 年 7 月 22 日
I booked for triple room and sea view but they gave me standard room without sea view. I pay double more for sea view and this what i got. The room air condition is not working and its too hot. What kind of 5 star hotel is this. This is a riff off. I will file complaint to BB to your guys for not giving what i booked and post everywhere bad what the hotel did. I booked for 6 rooms and paid soo much for this.
Luxury
Luxury,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 6 月 28 日
The bed was bad, the reception and the checkin agent was unwelcome
karim
karim,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 23 日
Excellent
touaibia
touaibia,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 6 月 15 日
I asked for quiet room. My room window over looking evening entertainment with loud noise and windows is not double glazing I could not hear the TV in the room
Mohamed
Mohamed,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 5 月 8 日
Amani
Amani,4 晚行程
Expedia真实住客点评
8/10 很好
2024 年 4 月 13 日
karim
karim,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 3 月 26 日
Anita
Anita,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 2 月 22 日
Mourad
Mourad,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 2 月 15 日
It’s all just great
The food is amazing and changes daily with different ingredients everyday
The rooms are great
The staff are always friendly and helpful
I give it overall five stars
Saleh
Saleh,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 1 月 25 日
Excellent hotel with nice amenities , though parking was challenging and had to park outside .
mohamed sadok
mohamed sadok,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 1 月 5 日
Hôtel sympa mais pas digne d'un 5 étoiles .
FABRICE
FABRICE,4 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 1 月 1 日
Fin d’année à Hammamet
Hygiene restaurant mediocre, qualité boisson médiocre, idem piscine, douche thalassothérapie vétuste. Confort literie médiocre. Chambre au dessus du restaurant donc assez bruyant tard le soir et tôt le matin, avec le personnel qui bougent les tables-chaises. Activité Quad =Arnaque. Personnel accueillant et serviable qui fait de son mieux avec les moyens du bord. Service thalassothérapie qualité / prix = très bien…. Je ne dirais pas la même chose concernant la formule chambre + all-inclusive :-(…..
Michael
Michael,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2023 年 12 月 24 日
Nice hotel with good amenities
Though parking was full and had to park outside
Room was noisy because of fan and tv was not working