Íbamos a festejar nuestro aniversario de bodas y reservamos una habitación con cama king size, al llegar nos comentan que no hay disponible, nos da una con dos camas dobles (matrimoniales) y la posibilidad de cambiar a una suite con cama king size por otros diez mil pesotes cómo una promoción por nuestro festejo, gracias así mejor nadota, lo demás estuvo bien no me quejo, sólo ése detalle.
Jorge
Jorge,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Suzette
Suzette,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Recomiendo 💯
Super amable todo el personal, excepcional de verdad. bello el area del hotel, muchos animales, cuidado del medio ambiente, muy eco, buenos tragos. Hermosas las plantas, caminos bellos y protegidos etc.
El cuarto ensi nada especial pero hay todo que hace falta ademas se pasa el tiempo afuera. Y la limpieza muy bien.
En la playa debe haber mas palos con techecitos para sombra - las pocas que hay siempre estan cogidas desde muy temprano.
Michaela Anna
Michaela Anna,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
aleena
aleena,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Humberto was personable, hard-working, and talented. All staff were friendly and helpful
Jill
Jill,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Iberostar Waves is my favorite resort on the island. I have stayed there 5 separate times. I’ve been scuba diving in Cozumel for 25 years and have stayed at many of the other resorts on island. Iberostar exceeds them all in my opinion.
Rodrick
Rodrick,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Tyler
Tyler,5 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 11 日
Our experience with our room was not positive. We arrived and were told we had been “upgraded “ since no other rooms were available. Location of the room was great, however, almost every day we dealt with a sewage smell in our room. We had to call three times for the toilet which kept failing and twice for the door on our room which also kept failing. Staff did their best, but this room upgrade quickly turned into anything but an un upgrade. Disappointing for the money we spent.
William
William,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Always a great place to stay!
FRED
FRED,5 晚家庭旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Richard James
Richard James,7 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Timothy
Timothy,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Loved the wildlife on the property. Also the commitment to environment and sustainability.
Ralph Vernon Bray
Ralph Vernon Bray,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Clean friendly staff , good food
Marla
Marla,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Staff were all very friendly and customer oriented. They were the best part of a wonderful resort.
Richard
Richard,5 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 28 日
The staff was helpful and kind. The grounds were beautiful. The resort is a good size so that there are not long lines for food, beverages or activities. The rock show was really fun! The food was good overall.
anthony
anthony,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Variété impressionnante d'aliments de grande qualité.
Boutique de plongée sur le site.
Claude
Claude,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Sheryl
Sheryl,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Jennifer Lynn
Travelocity真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Came to Cozumel and Iberostar for the diving and all inclusive experience. Staff at hotel and Dressel Divers were top notch. Great selection of food and beverages. We’re definitely going to come back in the future.
Jeff
Jeff,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 24 日
Paid for a upgrade. Waisted money.
James Walter Arnold
James Walter Arnold,6 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 24 日
This was our fourth visit to the Iberostar Cozumel. The grounds are well maintained- very beautiful landscaping. We did not like the wild Coatis allowed in the dining area (on the table) or feeling pressured to participate in a tour for stays at other Iberostars. The staff were always helpful and friendly. This hotel needs some updating to their furniture in dining rooms and the auditorium. Nice beach and pool area. The fitness instructor for aquafit and yoga is amazing!
Annette Marie
Annette Marie,9 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 24 日
Fine not like other 5 stars we have stayed at
Renee
Renee,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Kristy
Kristy,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Great location to reef for the dive community. Less time in a boat, more time to dive and have fun on the property