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Hotel Mousai Cancun Ocean Front Adults Only

5.0 star property
Punta Sam beachfront resort with 12 restaurants and spa

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Photo gallery for Hotel Mousai Cancun Ocean Front Adults Only

Rooftop terrace
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Premium bedding, down comforters, minibar, in-room safe
Rooftop terrace
View from room
Located in Cancun, Hotel Mousai Cancun Ocean Front Adults offers a tranquil retreat with a poolside bar and full-service spa. Soak up the sun by one of two outdoor pools or treat yourself to hydrotherapy, manicure/pedicure services, or facial treatments.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Pool
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 12 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness center
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Private hot tub
  • Furnished balcony
  • Daily housekeeping
  • Minibar
  • Digital TV service
  • Premium bedding
The current price is CNY4,366
CNY5,309 total
includes taxes & fees
Nov 21 - Nov 22

Why we love this property

Beachside bliss
White sand beach awaits at this seaside hotel. Amenities include beach towels and colorful umbrellas for a perfect day of sunshine.
Spa & massage haven
A full-service spa offers rejuvenating treatments from aromatherapy to hydrotherapy. Private outdoor hot tub and fitness room complete the wellness experience.
Beachside luxury views
Marvel at the ocean from this luxury hotel's rooftop terrace. The beachside location offers the perfect blend of panoramic vistas and upscale comfort.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 127 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 2 Queen Beds Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Suite 2 Queen Beds Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite 1 King Bed Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Suite 1 King Bed Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
2 bedrooms
  • 215 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Bedroom Master Suite

View from room

Two Bedroom Master Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 203 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 127 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite 1 King Bed Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Suite 1 King Bed Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite 2 Queen Beds Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Suite 2 Queen Beds Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Ultra Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Two Bedroom Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
2 bedrooms
  • 215 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Two Bedroom Master Suite

View from room

Ultra Two Bedroom Master Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 203 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Map
Carretera a Punta Sam Km. 5.2, Zona Continental de Costa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 14 min walk - 1.2 km
  • Punta Sam Beach - 14 min walk - 1.2 km
  • El Meco Archaeological Site - 5 min drive - 2.6 km
  • Mujeres Beach - 7 min drive - 2.5 km
  • North Beach - 49 min drive - 9.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive
  • Airport drop-off service

Restaurants

  • ‪The Deli - ‬10 min walk
  • ‪Restaurant Flamingos - ‬15 min walk
  • ‪The Rooftop - ‬7 min walk
  • ‪caprichos villa del palmar - ‬13 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive

About this property

Hotel Mousai Cancun Ocean Front Adults Only

At Hotel Mousai Cancun Ocean Front Adults Only, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be within a 10-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. NOI Ristorante Italiano, one of 12 restaurants, serves Italian cuisine and is open for breakfast and dinner. Other highlights at this luxurious resort include 3 bars/lounges, a rooftop terrace, and a poolside bar.

All inclusive

All-inclusive room rates at Hotel Mousai Cancun Ocean Front Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 88 units
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite valet parking
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 12 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach

Working away

  • 24-hour business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • Built in 2024
  • Rooftop terrace
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Outdoor furniture

Accessibility

  • Accessible airport shuttle
  • Smooth flooring in room

Room amenities

Be entertained

  • Smart speaker
  • 50-inch Smart TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Premium bedding

What to enjoy

  • Private outdoor hot tub
  • Furnished balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

NOI Ristorante Italiano - This fine-dining restaurant specializes in Italian cuisine and serves breakfast and dinner. Reservations are required.
The Rooftop - Overlooking the ocean, this restaurant serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.
Blanca Blue - Overlooking the pool, this fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Bocados Steak House - This poolside steakhouse specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Hiroshi - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle. Maximum occupancy 4

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Mousai Cancun Ocean Front
Hotel Mousai Cancun Ocean Front Adults
Hotel Mousai Cancun Ocean Front Adults Only Hotel
Hotel Mousai Cancun Ocean Front Adults Only Punta Sam
Hotel Mousai Cancun Ocean Front Adults Only Hotel Punta Sam

Frequently asked questions

Does Hotel Mousai Cancun Ocean Front Adults Only offer free cancellation for a full refund?

Yes, Hotel Mousai Cancun Ocean Front Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Mousai Cancun Ocean Front Adults Only?

Yes, there are 2 outdoor pools.

Are pets allowed at Hotel Mousai Cancun Ocean Front Adults Only?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Mousai Cancun Ocean Front Adults Only?

Yes, there's free valet parking.

Is airport shuttle service offered by Hotel Mousai Cancun Ocean Front Adults Only?

Yes, a shuttle from the hotel to the airport is available. The charge is USD 50 per vehicle.

What are the check-in and check-out times at Hotel Mousai Cancun Ocean Front Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Mousai Cancun Ocean Front Adults Only?

No, this resort doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.

What is there to do at Hotel Mousai Cancun Ocean Front Adults Only and nearby?

Hotel Mousai Cancun Ocean Front Adults Only has 2 outdoor pools and 3 bars, as well as a spa and a fitness center.

Are there restaurants at or near Hotel Mousai Cancun Ocean Front Adults Only?

Yes, there are 12 onsite restaurants, featuring Italian cuisine, ocean views, and poolside dining.

Does Hotel Mousai Cancun Ocean Front Adults Only have rooms with private hot tubs?

Yes, each room has a private outdoor hot tub.

Does Hotel Mousai Cancun Ocean Front Adults Only have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel Mousai Cancun Ocean Front Adults Only like?

Hotel Mousai Cancun Ocean Front Adults Only is a short 14-minute walk from Punta Sam Ferry Terminal and 14 minutes' walk from Punta Sam Beach.

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Hotel Mousai Cancun Ocean Front Adults Only Reviews

Reviews

8.0

Very Good

10/10

Cleanliness

8.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful hotel. Love the arts.
Bich Hoa Thi, 4-night trip

10/10 Exceptional

Great service. Very nice room. Will be back!
Gerard, 5-night trip

10/10 Exceptional

The personal attention was fantastic!
Joseph, 5-night trip

8/10 Very good

To far from the hotel zone
Sagy, 4-night trip

2/10 Poor

Pool is horrible very small. Got the the hotel and i was surprised that it was not all exclusive. They make me bay extra 2200 dollars for me and my wife. Paid the extra 2200 dollars and then i was charged for every drink i had. Drinks are not even included in the all exclusive package. Do not reserve at this hotel.
Ahmad hussein, 7-night trip

10/10 Exceptional

My wife and I hadn't been at an all exclusive for at least 10 years following multiple disappointing 5 star experiences. We decided to give Hotel Mousai a try for a short 5 day trip to wind off and get away from our kids. We were overwhelmed by the quality of everything Mousai has to offer. Room was great, staff was great, rooftop terrace was amazing with a nice chill vibe, NOI restaurant serves premium food and drinks. Other guests were respectful and quiet but still ready to have fun. You cannot go wrong at Mousai and we will definitely go back.
Sacha, 5-night trip

4/10 Fair

Dissapointing

This place was okay, but tiny little fixable details just kept dragging it down to the point that I wouldn’t recommend staying there. Their little iPad controllers in the rooms barely work, and with no physical controls on the walls you are left without crucial things like fans so we were waking up in a pool of our own sweat every morning. We had to cover 10 different little blinking lights all over the room at night. Staff linger in your room when delivering food to the point you have to tell them to leave. Staff told us one price multiple times, only to be uncharged by nearly 100% for things like the spa. The hotel called one of the scam cartel taxis that cost 150 dollars for a short trip for us. Even had a firework lit in my face by a waiter at dinner for my birthday without warning. Inhaling a bunch of toxic firework exhaust was not what I ordered for dinner. We had fun regardless. Just a bunch of really silly things that could easily be fixed. Its new development, so plenty of time to improve
Brian, 3-night trip

10/10 Exceptional

Tudo top
Diego, 5-night trip

10/10 Exceptional

mauricio najera, 4-night trip

10/10 Exceptional

Gabriel, 3-night trip

10/10 Exceptional

Donna, 5-night trip

10/10 Exceptional

Howard, 3-night trip