NEVER have I encountered a room in this condition. I would expect this from a cheap chain of hotels, not IHG. There was pet urine & feces stain throughout the carpet/furniture. Desk chair chewed up. Room was unsanitary
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
It’s a good
Citlalli
Citlalli,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
It was amazing the kids had fun it was comfortable, and the rooms loved it was a little apartment for our family of 5
Jana
Jana,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
Amanda
Amanda,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Great hotel
Was a great time with family to celebrate the UTSA graduation ceremony of my daughter. We will be able surprise her with a gift leave in front desk.
The room is very comfortable, the rooms has great space and all things you need.
The kitchen is awesome too.
We only missed the texas waffles in the breakfast
Carmen
Carmen,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
Served its purpose
The room was ok. It did have a bad smell, maybe from sink…not sure where it was coming from. The bedding needed to be replaced. Asked for entire bedding including pillows, but they only brought sheets, pillow cases, and cover. Also, it took a while for requests to be brought to the room.
It was nice and quiet during our stay. The breakfast was decent. Checkout at 12pm was nice as well.
真实旅客
2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 17 日
Jonathan
Jonathan,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 17 日
Disappointed and Not pet friendly
This property was advertised as pet friendly. We took our 2 medium size dogs. Our room smelled of urine. We had to spray to cover the smell. The pet areas were not taken care of. They had trash and a lot of debris. There were no poop bags or receptacles to throw poop away afterwards. The breakfasts were less than ideal, and that was our second reason for choosing this hotel. The hallways didn’t look like they had been vacuumed in a while.
troy
troy,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
I had a great stay at this hotel. The staff was friendly and professional, the room was clean and comfortable, and the location was very convenient. I appreciated the amenities and the overall atmosphere was welcoming. Would definitely stay here again
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Susana
Susana,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
JUAN CARLOS
JUAN CARLOS,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 4 日
non existence stay!
did not stay at hotel, could not find signage with total traffic construction on road ! when i booked there was no exit info for hotel !. total nightmare trying ti find hotel, exspecially if not from area! Thanks for charge of non exisitence stay!
william
william,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 3 日
Esteban
Esteban,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Awesome
Great.
Salvatore
Salvatore,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 28 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Robert
Robert,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Aurora
Aurora,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Juan diego
Juan diego,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
kayla
kayla,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Great stay
We loved our stay. We had a top floor and corner room away from the noise and we were able to sleep so good. The amenities were fantastic. Loved having the kitchenette and ice maker. Breakfast was great and we were pleasantly surprised by the happy hours with food and complementary beer and wine. We will definitely be coming back!