Room was clean but it was not the room we booked, they didnt have the room we booked and said it was changed the day prior to our checking in. Noone has still called me back to make sure I wasnt charged for the king bedroom suite when i got a double bed!!
Beverly
Beverly,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 20 日
Comfortable and clean
Susan
Susan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 30 日
Amazing Place To Stay At
Biamby
Biamby,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 27 日
William
William,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 26 日
Patricia
Patricia,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 17 日
To begin we got a hotel room with no view of the outside there was a pillar blocking the window. To continue me and my family got some of the worst sleep imaginable due to the thermostat not going lower the 69 degrees and the ac wasn’t consistent and kept turning off. Another thing is the WiFi didn’t work and there was no connection even when connecting to the WiFi. The staff was not helpful at all there was a lady who said she would bring us a fan and never did and there were two lady’s who where super rude to my mom who came to visit with food and when I walked out to get her after they wouldn’t allow her to my hotel I over heard them talking about her in a rude way. When we got to my room I called down and asked for the manager and she denied me. Overall all this was one of the worst experience at a hotel that I’ve had.
Colin
Colin,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 15 日
Humberto
Humberto,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Billy
Billy,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Heather
Heather,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Na
Rosy
Rosy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Great hotel
Robert
Robert,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 23 日
Great place
My stay was great I’ve stayed here back in June which prompted my stay this month. I came down from Alabama to Virginia to visit my spouse who’s in military AIT. If only early check in around 12 was possible as I was really tired from the driving but was able to check in early at 2 with the help of front desk
Jasmine
Jasmine,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 19 日
Adam
Adam,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Customer service was awesome! They went above and beyond to make sure we had an awesome stay. We are in the area quite a bit and this is now our go-to hotel.
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Kyjuan
Kyjuan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
There was no parking so we had to park in the front. Hopefully don't get towed
dawn
dawn,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 12 日
With the beautiful facilities, kind staff, and an immaculate room, we couldn’t have asked for a better experience!
Gabriel
Gabriel,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 8 月 12 日
Dishes dirty. Comforter dirty. Toilet dirty. Never been in a dirty candlewood suites before.
Loved the shower and the mini apartment setting.
Denesha
Denesha,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Room was comfortable and clean. Staff was professional and friendly.
Joe and Jennifer
Joe and Jennifer,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 10 日
I’m very pleased with my stay at Candlewood Suites Chester Richmond. Front desk staff is pleasant and helpful. The room is clean, updated, all amenities one could need. The bed is comfortable. I’m traveling alone , senior woman, and feel safe here.