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Imperial Palace Hotel - All Inclusive

5.0 star property
Luxury beachfront property with spa, near Sunny Beach

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Escape to Imperial Palace Hotel - All Inclusive, where luxury and tranquility await. Unwind with aromatherapy at the onsite spa or lounge by the seasonal pool and indoor pool, surrounded by sun loungers and umbrellas. Enjoy shopping on site, WiFi in public areas, a garden view or indulge in local cuisine at one of three restaurants.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking available
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Terrace

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY1,095
CNY1,203 total
includes taxes & fees
May 22 - May 23

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, Balcony, Park View

Premium bedding, memory foam beds, desk, iron/ironing board

Double Room, Balcony, Park View

  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Promo Room

Premium bedding, memory foam beds, desk, iron/ironing board

Promo Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Premium bedding, memory foam beds, desk, iron/ironing board

Double Room, Balcony, Sea View

  • Sea view
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Promo Room - All Inclusive

Premium bedding, memory foam beds, desk, iron/ironing board

Superior Promo Room - All Inclusive

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Park View, Balcony - All Inclusive

Premium bedding, memory foam beds, desk, iron/ironing board

Superior Room, Park View, Balcony - All Inclusive

  • Park view
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, Balcony, Sea View - All Inclusive

Premium bedding, memory foam beds, desk, iron/ironing board

Superior Room, Balcony, Sea View - All Inclusive

  • Sea view
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio, Balcony, Sea View

Studio, Balcony, Sea View | Premium bedding, memory foam beds, desk, iron/ironing board

Studio, Balcony, Sea View

  • Sea view
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Sunny Beach Resort, Sunny Beach, 8240

What's nearby

  • Sunny Beach - 2 min walk - 0.2 km
  • Platinum Casino - 7 min walk - 0.6 km
  • Action Aquapark - 2 min drive - 2.2 km
  • Luna Park - 3 min drive - 2.2 km
  • Aqua Paradise - 8 min drive - 9.1 km

Getting around

  • Bourgas (BOJ) - 34 min drive

Restaurants

  • ‪Amigo bar - ‬4 min walk
  • ‪Steak House "Friends - ‬1 min walk
  • ‪Coco Beach Bar - ‬5 min walk
  • ‪Helena - ‬6 min walk
  • ‪Wok - ‬3 min walk

About this property

Imperial Palace Hotel - All Inclusive

Imperial Palace Hotel - All Inclusive is a great choice for your beach stay in Sunny Beach, putting you near activities like snorkeling, surfing/body boarding, and parasailing. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. Hollywood, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 4 bars/lounges, a poolside bar, and a fitness center.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Dining and beverage availability limited at one or more venues

Gourmet or à la carte dining limited to 1 meal per stay

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

At a glance

DONE

Hotel size

    • 545 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • Pets allowed*
    • Service animals welcome
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 15.33 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store
  • Children's menu

What to do

  • On the beach
  • Shopping
  • Pool table
  • Bicycle rentals nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Segway rentals/tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Hollywood - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Restaurant Gondolla - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Lobby Bar Safari - This lobby lounge overlooks the ocean and pool. Open daily.
Irish Bar - Onsite pub. Open daily.
Mezzanie Bar - Onsite cocktail bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 0.61 per person, per night

Optional extras

  • Safes in guestrooms can be used for EUR 3.58 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5.11 per pet, per day

Parking

  • Self parking costs EUR 15.33 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

Victoria Hotel Palace

Victoria Palace Hotel Sunny Beach

Victoria Palace Sunny Beach

Hotel Victoria Palace Bulgaria

Victoria Palace Bulgaria

Victoria Palace Hotel And Spa

Victoria Palace Hotel Bulgaria

Victoria Palace Beach Hotel All Inclusive

Victoria Palace Beach All Inclusive Sunny Beach

Victoria Palace Beach All Inclusive

Victoria Palace Beach Hotel Sunny Beach

Victoria Palace Beach Hotel

Victoria Palace Beach Sunny Beach

Victoria Palace Beach

Victoria Palace Beach Hotel – All Inclusive

Frequently asked questions

Does Imperial Palace Hotel - All Inclusive offer free cancellation for a full refund?

Yes, Imperial Palace Hotel - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Imperial Palace Hotel - All Inclusive?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at Imperial Palace Hotel - All Inclusive?

Yes, pets are welcome. There's a charge of EUR 5.11 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Imperial Palace Hotel - All Inclusive?

Yes. Self parking costs EUR 15.33 per day. Parking spots may be limited.

What are the check-in and check-out times at Imperial Palace Hotel - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Imperial Palace Hotel - All Inclusive?

No, this property doesn't have a casino, but Platinum Casino (7-min walk) and Casino Hrizantema (4-min drive) are both nearby.

What is there to do at Imperial Palace Hotel - All Inclusive and nearby?

Have fun with nearby activities like cycling, boat tours, and kayaking. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Imperial Palace Hotel - All Inclusive also has 4 bars, a seasonal outdoor pool, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Imperial Palace Hotel - All Inclusive?

Yes, there are 2 onsite restaurants, featuring local and international cuisine and ocean views.

What's the area around Imperial Palace Hotel - All Inclusive like?

Imperial Palace Hotel - All Inclusive is a short 2-minute walk from Sunny Beach and 7 minutes' walk from Platinum Casino.

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Reviews

Imperial Palace Hotel - All Inclusive Reviews

5.6

5.4

Cleanliness

7.6

Location

5.6

Staff & service

5.2

Property conditions & facilities

Popular mentions

Food
Lobby
Bar

Reviews

Verified

10/10 Exceptional

Near beach, good food
Johanna, 14-night trip
Verified

6/10 Good

Nice hotel with awful food.

Very nice hotel with lots of beautiful sculptures everywhere. The outdoor pool was very nice but very hard to find any free sunbed it was always full. The rooms are big and have a very nice view but our room was not cleaned as a 5star hotel should be, there was a lot of small spiders and spider net in almost every corner. But the worst thing was the food it was horrible, they had the same food every day in lunch and dinner with almost just pork meat in every dish they made so it was soo boring to eat the same awful food everyday in an all inclusive 5star hotel one doesn't expect that. And there was no a la carte restaurant which is written in the description so we ate outside in other restaurants everyday even though we had paid for all inclusive. So I would give zero star for the food. But overall the area and the beach is very nice and specially the night life is so much full of life outside.
7-night trip
Verified

2/10 Poor

Dirty, food is limited, staff is rude and incompetent.
Simona, 8-night trip
Verified

4/10 Fair

Queing

Queing was problem at the bars Only one pool bar during the day or pay extra ro use beach bar Food was cold in smaller restaurant
Paul, 2-night trip
Verified

2/10 Poor

DO NOT GO HERE!!!

Dirty, bad service and louder food. The all inclusive drinks are served in small plastic cups and the cheapest kind there is. Got served raw chicken. Worst hotell ever!!!
SIRI BRIT OPSAHL, 12-night trip
Verified

10/10 Exceptional

all
Ido, 2-night trip
Verified

4/10 Fair

Outdated

Buffet same food every day and not sanitary
Michaela, 5-night trip
Verified

2/10 Poor

Worst hotel ever

Appealing wasn’t the word, the service when we arrived straight away looked up and down and didn’t want to check us in until another young girl on reception decided to give us bands, the people in the restaurant stood there looking us up and down refusing to let us in even with our bands, we were refused certain drinks in the bar too. Worst service we have ever had anywhere ever. The hotel is dirty the pool looked disgusting to swim in no wonder no one was in it. We didn’t even eat the food when we eventually got in because it was pure slop and there were flies on the cheese, the view of the sea is nice that’s it that’s the only thing this place has going for it. Stay far away I’m not kidding don’t waste your money on this hell hole.
1-night trip
Verified

2/10 Poor

No towels on evening arrival in room and didn’t get them until next day afternoon. Two rooms for family booked together but split into two separate buildings in hotel, they couldn’t put us together. Kept saying no parking space even though there were some which meant we had to pay for parking which was 5mins away. Had to wait for tables to come empty at every meal. All inclusive food but was always the same menu every day. Receptionist were young and didn’t have authority to make any changes or help. Only one lift on the block were were in for 9floors.
Marina, 4-night trip
Verified

2/10 Poor

Detta är bara en liten del av den horribla upplevelse vi har haft. Allting var fullständigt katastrofalt, från städningen där vi fann blodfläckar på lakan och handdukar, till era allmänna toaletter som ständigt stank av urin, vilket fick oss att känna oss spyfärdiga varje gång vi ville tvätta våra händer. Jag informerade tydligt om att jag har mediciner som jag måste ta regelbundet och att jag behöver vatten för detta. Svaret jag fick var att endast en flaska vatten ges vid ankomst och att vi måste köpa resten själva. Är detta acceptabelt på ett femstjärnigt hotell? Jag var tvungen att fylla på vatten från restaurangen varje gång och bära upp flaskorna till rummet, under förnedrande omständigheter där personalen stirrade på oss som om vi vore tjuvar. Detta är inte bara extremt ovärdigt utan också skandalöst för en anläggning som påstår sig vara lyxig. Den totala bristen på respekt och grundläggande service är det värsta jag någonsin har upplevt, och det är helt oförsvarligt.
mari, 12-night trip
Verified

10/10 Exceptional

Einer von der Rezeption und einer von der Securitas haben uns um 6:00 Uhr aus dem Bett geholt und uns gesagt, wir hätten unsere Rechnung nicht bezahlt. Unerhört ich habe an der Ankunft alles abgegeben. Ausweis Kreditkarte .Ansonsten war das Personal gut und freundlich ein sehr schickes Hotel
Erwin, 3-night trip
Verified

2/10 Poor

Væreste hotel

Utrolig dårlig service - parkering udenfor hotellet , maden var utrolig dårlig- receptionen havde den væreste attitude intet service omkring hvordan opholdet var. Værelserne var beskidte og skimmel svamp i badeværelset, med et badekar som er sindsygt farligt at gravle op på når man skulle i bad. Poolen var utrolig beskidt og der var aldrig plads til at ligge. Deres fitness rum lukkede kl 19 hvilket jeg synes er så dårlig service når man er på hotellet. Dette hotel fortjener ikk engang 1 stjerne. Vi har været på hoteller med 2 stjerner der var bedre end dette. Utrolig skuffende.
Karoan, 7-night trip
Verified

4/10 Fair

Ei hyvää
Galina, 5-night trip
Verified

4/10 Fair

Veldig skuffende hotellopplevelse

Uken begynte med at rommet ikke hadde en sovesofa, noe som var ubeleilelig mtp at vi var 3 stykker som skulle dele et rom. Dette burde ordnes enkelt, så vi spurte om en reiseseng. Fikk beskjed om at det måtte vi vente til neste morgen med, for da var manageren på jobb. Så vi måtte dele en seng. Fikk balkong inni hjørnet uten mye utsikt pga av stor buet konstruksjon utenfor. Spurte om å bytte rom men det var ikke mulig da vi hadde betalt for ultra, som betyr at vi skulle være i 8. etg og der var det fullt. Spurte om vi kunne bo i en lavere etg for å få litt mer utsikt, men det var umulig å få til.
Lars Widar, 7-night trip
Verified

10/10 Exceptional

Awesome

After reading the reviews we was skeptical about booking this hotel, I am so glad we ignored the Karen's! I travel a lot and easily, This is the best hotel I have stayed in this year. The Hotel is right on top of the beach, it has an indoor pool and SPA (sauna, steam room, turkish baths). it has a massive outdoor patio with a bar in the middle and they sometimes have evening entertainment. There is even a bar in one of the outdoor pools. They have PS4's in the lobby, a piano, pool table, air hockey, there are awesome statues everywhere giving a real grandeur look. Room service comes everyday ,tthey replace towels, moisturizer and vegan soap. There is a shop inside the hotel (very cheap), i recommend the chocolate flavored cigars at 2 LEV each! . The promenade goes all the way to flower street packed with shops and elec scooters if you are daring. If i wanted to be hypercritical the only really downsides are that the bar shuts by 22:00 outside and the food isnt AMAZING but its still ok. Cant wait to visit again! There are friendly taxi drivers outside (who do not rip you off), we used them to visit the waterpark and old town nessebar.
Andrew, 4-night trip
Verified

4/10 Fair

Det var en veldig kjedelig hotell. Altså det var alt for dårlig rom. Sengen var veldig gammel og dårlig og rommet luktet gammelt. Det var bare en heis for så mange folk😔inngangene luktet. Maten var det samme hverdag altså ingen variant. De hadde ikke heller gode rutiner for korona situasjon med tanke på utdeling av munnbind og hansker ved inngangen til kjøkken
Faisal Khan, 3-night trip
Verified

2/10 Poor

Teribile

Bad experience 😔😔😔never come back
ahmed danaoui, 3-night trip
Verified

10/10 Exceptional

PERFECT HOTEL

IT'S A WONDERFUL HOTEL IN EVERYTHING. SOME NEGATIVE ISSUES JUSTIFY IT BECAUSE THERE ARE TOO MANY CUSTOMERS IN THE HOTEL AND SOME OF THEM ARE TOO EXCESSIVE IN BEHAVIOR. PERSONAL I RECOMMEND THAT HOTEL.
ADAMOS, 6-night trip
Verified

10/10 Exceptional

Great Hotel on Sunny Beach

Amazing Location! The Hotel was Truly GRAND! The room was very spacious, strong water pressure, and the food was fresh and super tasty! The staff worked really hard to feed everyone and to keep the all inclusive food flowing. Yes the hotel is a bit older, and has some wear and tear, that’s too be expected. Overall it’s a great Hotel, with lots of sunshine. My one suggestion is they shouldn't allow guest to reserve Pool chairs with towels. But that’s the guest, not the Hotel. Keep up the great job!
View From Sea View Room
View of pool
View of Room
Mark, 3-night trip
Verified

6/10 Good

Die Lage ist einzigartig, das Bad braucht komplett Sanierung...Essen nicht gut organisiert. Pool-Bereich überbelegt!
6-night trip
Verified

8/10 Very good

Hotel bien situé +++

Hotel bien situé +++ en face de la mère hotel en rénovation mais qui prendrons fin le 1er juillet 2020.personnel accueillant et chaleureux
2-night trip
Verified

6/10 Good

Das Zimmer ist sehr hübsch. Ein Wasserschaden wurde nur notdürftig beseitigt jedoch nicht behoben.
Kirsten, 6-night trip
Verified

2/10 Poor

Worst hotel ever! not clean. maybe 2* No towels ( room or pool). Food was from very low qty. Guys, if your reading this, just avoid this hotel. i Left 2 nights early
Michael, 4-night trip
Verified

4/10 Fair

Hotellrommene er i meget dårlig forfatning

Vi bodde på samme hotell for 10 år siden. Hotellet er ikke rehabilitert eller fornyet på disse årene - det er MEGET slitt, spesielt rommene. Malingsflak datt fra tak og ned på klær og andre ting som lå på rommet pga fuktskader i etasjen over. Sluket på gulvet på badet var tett, så dersom vann fra dusjen rant ut, ble hele gulvet fylt med vann. Det ble heller ikke fylt på med nok håndklær på rommene. Ikke wi-fi på rommene, kun i resepsjonsområdet. Få heiser, lang ventetid på heisene. Uteområdene er OK, flott beliggenhet.
Ann-Kristin, 9-night trip
Verified

6/10 Good

Fint hotell med bra beliggenhet. Renhold på rommene var elendig. Bodde 7 dager her, og fikk nye håndklær 4 ganger. Ellers ingen rengjøring. Maten var ok, men ganske ensformig. 4 barer er bra når du har all inclusive. Kun et toalett i resepsjons/bar område på dette store hotellet, er alt for lite.
vidar, 7-night trip