The staff in all of your hotels that we have stayed in need training in how to be proactive and maintain a consistent positive disposition. They wait and don’t seem to want to step out and help. We prefer Courtyards because they have a bar and food although they are not nearly as good a shape as Hiltons. Also, their staff is more interactive and helpful.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Pool closed
Pool was closed when we specifically went there for the pool. There was nothing saying it was closed online when I booked .
Ryan
Ryan,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Courtney
Courtney,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 15 日
Erika
Erika,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Comfort
My stay was really nice and comfortable but the first day I checked in the room wasn't ready and when I checked out the cart to carry my clothes wasn't available because the guests had them in their room and the breakfast was good I would definitely stay at this hotel again plus they get a bonus because Publix grocery store is literally right next door
John
John,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Great place to stay
Fairly new hotel location near Troy University, Publix and more which is excellent so I don’t need to drive too far. The staff are friendly. Enjoyed the stay.
Nancy
Nancy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 15 日
Very nice accommodations. Very clean
Our stay was fine. Room wasn’t available until right at 3pm. Purchased a 4.00 bottle of water at front desk and then I was told after purchase that complimentary water was available. Should have offered that before purchase.
Darryl
Darryl,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Awesome. Will stay there again . Breakfast ran out within an hour
Allen
Allen,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Elizabeth
Elizabeth,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 20 日
The breakfast was very meager. One of the worst I’ve had in a long while.
Terry
Terry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Heather
Heather,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 12 日
.
ANGEL
ANGEL,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Jeremy
Jeremy,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 7 日
very clean nice location
darold
darold,1 晚浪漫旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 5 月 5 日
dan
dan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Do better with the breakfast and ensuring the cook staff continue to bring food and do their job. Look at the amount of rooms sold and the number of people overall in the hotel. You have to accommodate the same amount of guest for breakfast. Change up the variety too!
Dedria
Dedria,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Sandra
Sandra,4 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 5 月 1 日
the outside space is fantastic and the entire building is so clean!
Kathi
Kathi,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 29 日
Manager needs to talk to employee about doing job
Employees not professional. Three times I went to ask front desk a question. Had a note out he’d be back. One question I found out was wrong answer. Next day the female employee wasn’t much better. The kitchen employee also wasn’t on the ball cause both pitchers of milk for coffee was empty plus no small creamers were out either. I have always been i,pressed with Hom 2 suites but that one was lacking
Joyce
Joyce,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Loved everything except they had no flavored creamer.