Loved the rooftop pool, super comfy beds & delicious coffee/tea menu! The restaurant’s eggs Benny was so good we had to repeat it!
Richard
Richard,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Mike
Mike,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Overall was great , but at they allowed children after 9pm to be in the sauna and they were disturbing the vibe
kevin a
kevin a,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Donald
Donald,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 10 日
Hotel is great but staff's demeanor wasn't very warm.
Maria Lucia
Maria Lucia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Megan
Megan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Shijie
Shijie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 8 日
New but has a way to go
This property has potential mostly due to the roof hot tub. But it was clear that it was opened. Maybe a bit too soon. We tried to order room service and we could only do pick up and when I arrive to pick up breakfast, they handed me a very hot plate with no cover to carry through one building into a second building. The cover for our blind in the bedroom, fell off and hit my husband in the head, and there are no signs anywhere. When you’re pulling into the underground parking, you have no idea if you’re supposed to go left or right. And it was only on our last day that we realize we didn’t have to go outside to come into the main building to go to the hot tub area. I think it’s a beautiful resort. But was not worth the money. We paid extra to have Mountain View and were in the building behind the main building (building 2). We only had a tiny view of the mountain in between two other buildings.
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Garry
Garry,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Great hotel but not completely as advertised
Comfortable room, great hot pool facilities, and the coffee/tea system was better than most hotels. Only reason I’m marking down the hotel was due to there not being functioning EV chargers as advertised. Was told I could use the neighbouring sister hotels units, but those were not connected to the network. Not great when part of the selection process is on the basis of perceived charger availability.
Fraser
Fraser,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Joseph
Joseph,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Russell
Russell,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Nadine
Nadine,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 20 日
Murray
Murray,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Edwin
Edwin,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Amazing Time!
Front desk staff was very friendly!! Outdoor hot tub and fire tables were amazing!
Rooms were so comfortable, I loved the little touches, Rocky Mountain house soaps and lotion. Tea and coffee at the front desk was a fun experience and the hot tub is 100/100!!!
Sean
Sean,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
otter hotel... Banff
the stay was fabulous, comfort & service was awsome
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Exceptional 10/10
Exceptional stay at the Otter! Staff were friendly and attentive, shout out to Joe in Good Folk for the top service. Will be even better once the hot pool and gym open!