The fridge was broke. There wasn’t a hair dryer. There were dirty towels in the room. There weren’t enough towels for us. There were no coffee fixings. The water was insanely hot and couldn’t be regulated. They didn’t offer a roll away bed as advertised. There was construction right next to our room. Worst stay ever.
Amanda
Amanda,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 12 日
Our vanity light was out, one of the lamps had no bulb, had to replace all the trash liners, phone never worked and kept lighting up trying to connect and finally just unplugged it. No USB plugs…won’t stay here again
Chad
Chad,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 9 日
To start off the lady at the desk was super friendly and very helpful
Kiera
Kiera,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 4 日
The host was very nice. The first rooms tv didn’t work. Second rooms tv remote was missing and no way to turn it off so I had to sleep with it on. I dealt with it since the volume was off. At 4am the volume came on at the highest setting. Shower head only turned against the wall. I had to get Clorox wipes to clean the room which was visibly dirty.
Deonza
Deonza,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 22 日
Yes
Aaron
Aaron,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 20 日
Treyante
Treyante,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 18 日
I enjoy all aloft locations
Racqual
Racqual,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 15 日
William
William,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 14 日
Haley
Haley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 13 日
Great customer service
Shauna
Shauna,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 10 日
The details about hotel says pets are free. That’s why I picked here. Then when I checked in they said it’s $50 for pets. $50 charge not deposit! Messed up.
Michele
Michele,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 4 日
Nice
Aaron
Aaron,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 12 月 3 日
Staff Stole items from me and manager Tearsa Green did nothing about reported to the hotel, Marriott etc nothing has been done BEWARE BEFORE BOOKING!!!!!!
Hasani
Hasani,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Tomomi
Tomomi,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 11 月 27 日
Front desk staff were excellent, listening to their customers and then providing feedback and support.
Two infrastructure issues
-room tv didn’t work and was repaired the next day
- front desk staff did a welfare check to make sure I was okay after the room phone sent multiple emergency room messages were sent to MBC leadership, to determining the situation in
William
William,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 11 月 23 日
Half of the lights worked in the room. The walk-in shower door needs to be sealed. Since water will leak on the mat. Stains throughout the hallway carpet.
The staff were friendly and helpful! They deserve wage/pay increases!
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 19 日
Very clean, nice and quiet! Ill definitely be staying there again 100%.
Jadyn
Jadyn,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 11 月 18 日
Had a bag of my belongings come up missing and was given 0 assistance from hotel management specifically Tearsa Green "manager" on site chose to stay on zoom while the people responsible for my missing items were aloud to leave at shift change so my issue couldn't get resolved PLEASE BEWARE BEFORE BOOKING EXCELLENT LOCATION BUT ROOMS AND MANAGEMENT ARE TURNING IT INTO MOTEL VIBES VERY DISAPPOINTED!!!!
Hasani
Hasani,2 晚商务旅行
Expedia真实住客点评
4/10 尚可
2025 年 11 月 16 日
The housekeeping staff decided to leave and there was none on site. The room that was assigned to us was not clean, no sheets on the bed, dirty sink, no towels, and unable to find tv remote. Cooperate should have stepped in to help the hotel staff, instead of assigning dirty rooms and letting the existing hotel staff and customers suffer.
Kristal
Kristal,1 晚家庭旅行
Expedia真 实住客点评
2/10 很差
2025 年 11 月 12 日
There was a huge stain on the comforter that was covered with a sheet