We had a great stay. Staff was super sweet, however the hot tub/bath tub, was a major let down. It never had hot water and took almost two hours to fill. We tried to fill it 4 different times and always had the same problem. One night we even committed to waiting but by the time the slightly warm water finally filled the whole tub, it was cold. So we didn’t use it (which was a major reason I booked the room) Still the hotel and restaurant was very nice and the view was amazing.
Sara
3 晚浪漫旅行
10/10
The location of the hotel is very nice: sight on the pyramids when you lay in bed. On top of that is the hotel modern and the people who work there are more than wonderfull: Zahar does the cleaning perfectly and the people of the reception are so so so helpfull. No question is too much. They book trips aswell with nice chauffeurs who know their way. Also for a reasonable price.
This hotel is really worthwhile booking. I certainly would come back!!!
Betina
4 晚结伴旅行
10/10
The hotel is really nice. All staff, without exception, were fantastic! we had a few very minor issues with things and they were sorted immediately. Reception went to a lot of effort to get us replacement tickets for our train after the our flight to Luxor was canceled.
The roof top restaurant is a really nice place to eat, with views of the Great Pyramids, the food was exceptionally good and very reasonably priced.
Only down side, the road outside is quite busy so you get some traffic noise in the room.
The reason i marked down the area around the property is, its not just the area around the property that's run down, its the whole of Cairo. But you just have to get into the spirit of the city. All of the local people we met while out on the street were really friendly, and we never felt threatened in any way.
Cairo is an eye-opener, so be prepared!
Mark Anthony
7 晚行程
10/10
This property passed my expectations. The staff are very welcoming and friendly! Omar set up 2 days of activities with transportation that met my expectations! The Patio has a great views of the pyramids and the food is delicious definitely would recommend this hotel.
Sylvia
4 晚浪漫旅行
8/10
Yvonne
9 晚行程
10/10
Dichtbij de piramides, maar vooral een heel netjes, schoon en moder hotel. Personeel wil alles voor je doeOmar verdient een groot compliment. Hij heeft 2 dagen eprqcht8ge excursies voor mij geregeld en hield heel goed xon5wct. Superfijn!!n en is zeer aardu.vooral g.
Erika hendrika
2 晚行程
4/10
New hotel with modern designs and well decorated. The view from the rooftop is a perfect view for the pyramids. Food was subpar but many options on menu. They do not sell alcohol at the “bar” I wish we would’ve known that before paying $80 for their new years dinner. Most of the staff were great especially Omar. He made us feel welcome as soon as we walked through the door and make sure to check on us the 3 days we were there.
The hot water only lasted about 4 mins. And the shower leaked all over the bathroom floor. There is not heat in the building. We made a complaint the first night and the said heaters were coming, but never did. The next day we threatened to check out and they suddenly had heaters. The heater did work well, but it worked good enough. The WiFi goes in and out so it wasn’t reliable. The location is not in walking distance of any restaurant or stores. We arrange rides through the hotel and they never showed on time. Including our ride back to airport that we prepaid. We had to find another ride. Do not book excursions through the hotel. They are very expensive and unreliable.
Caliyah
3 晚结伴旅行
8/10
Reginald
3 晚行程
10/10
Tuyarakh
3 晚家庭旅行
4/10
We had room facing the road with view of pyramids, however there was no sound proofing and it felt like we were sleeping on the road. There was constant traffic noise.
Poor hot water supply, ran out after every 5 min and then you have to wait for 15 min to get it back.
We booked hotel shuttle service and even confirmed a day before over phone, yet no one arrived at the arrivals at Cairo International Airport. We called many times but no one picked up the phone. Finally we had to grab a taxi who charged us heavily.
There was no al-a-carte dinner on new years eve and were only left with the option to eat their $60 buffet. And we couldn't find any other place to have dinner nearby on walking distance and we were too tired after a long day out to take taxi to go far out.
Very poor Wifi signals in the room. Would come and go.
Nabeel
2 晚行程
10/10
zishaan
4 晚行程
8/10
I stayed at the hotel with my family. Overall we had a good experience.
Ihsan
7 晚家庭旅行
10/10
This is one of best hotels in Cairo specially around the pyramids area. Frindly staff, clean rooms and hotel, very good sice room and comfy bed, great food and service, very good swimming pool at the back side of the hotel. Amazing view of the great pyramids from the rooms and roof top. I cant fault anything I will definitely be back. Highly recommended.