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Sunset Palace Beach Hotel - All Inclusive

3.0 star property
All-inclusive beachfront hotel with outdoor pool, near Cerritos Beach

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Photo gallery for Sunset Palace Beach Hotel - All Inclusive

On the beach
1 bedroom, iron/ironing board, free WiFi
Outdoor pool
Restaurant
Restaurant
Sunset Palace Beach Hotel - All Inclusive is a great choice for your beach stay in Mazatlán. The outdoor pool provides fun for everyone, and guests can also take advantage of a health club. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this all-inclusive hotel include a terrace and a garden.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Non-smoking
  • 24/7 front desk
  • Free parking

Main amenities (9)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Health club
  • Terrace
  • 24-hour front desk
  • Garden
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
  • Free self parking

Room options

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | 1 bedroom, iron/ironing board, free WiFi

Standard Room, Ocean View

Highlights

Balcony
Separate bedroom
Hair dryer
Private bathroom
Iron/ironing board
Daily housekeeping
  • 20 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate bedroom
Hair dryer
Private bathroom
Iron/ironing board
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, City View

1 bedroom, iron/ironing board, free WiFi

Standard Room, City View

Highlights

Balcony
Separate bedroom
Hair dryer
Private bathroom
Iron/ironing board
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. Camarón Sábalo No. 1927, Mazatlán, SIN, 82110

What's nearby

  • Playa Brujas - 5 min walk - 0.5 km
  • Cerritos Beach - 19 min walk - 1.6 km
  • El Cid Country Club Golf Course - 4 min drive - 2.7 km
  • Mazatlan International Center - 6 min drive - 5.0 km
  • Mazatlán Aquarium - 9 min drive - 6.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 35 min drive

Restaurants

  • ‪Panamá - ‬6 min walk
  • ‪La Catrina Restaurant y Cantina - ‬7 min walk
  • ‪Diego's Beach House - ‬5 min walk
  • ‪Mané - ‬2 min walk
  • ‪Cenaduría Chayito - ‬3 min walk

About this property

Sunset Palace Beach Hotel - All Inclusive

Sunset Palace Beach Hotel - All Inclusive is a great choice for your beach stay in Mazatlán. The outdoor pool provides fun for everyone, and guests can also take advantage of a health club. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this all-inclusive hotel include a terrace and a garden.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Water activities

Kayaking

Entertainment

Onsite live performances

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 117 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free secured, uncovered onsite self parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Garden
  • Terrace
  • Health club
  • An outdoor pool

Accessibility

  • Elevator
  • Elevator door width (inches): 39
ROOM

Room amenities

Home comfort

  • Iron/ironing board

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Sunset Palace Beach Hotel
Sunset All Inclusive Mazatlan
Sunset Palace Beach Hotel - All Inclusive Hotel
Sunset Palace Beach Hotel - All Inclusive Mazatlán
Sunset Palace Beach Hotel - All Inclusive Hotel Mazatlán
HELP_OUTLINE

Frequently asked questions

Is there a pool at Sunset Palace Beach Hotel - All Inclusive?

Yes, there's an outdoor pool.

Are pets allowed at Sunset Palace Beach Hotel - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sunset Palace Beach Hotel - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Sunset Palace Beach Hotel - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

Is there an onsite casino at Sunset Palace Beach Hotel - All Inclusive?

No, this hotel doesn't have a casino, but Casino del Rey (3-min drive) and MonteCarlo Casino (4-min drive) are both nearby.

What is there to do at Sunset Palace Beach Hotel - All Inclusive and nearby?

Sunset Palace Beach Hotel - All Inclusive has an outdoor pool and a health club, as well as a garden.

Are there restaurants at or near Sunset Palace Beach Hotel - All Inclusive?

Yes, there's an onsite restaurant.

Does Sunset Palace Beach Hotel - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sunset Palace Beach Hotel - All Inclusive like?

Sunset Palace Beach Hotel - All Inclusive is in Zona Dorada, a short 5-minute walk from Playa Brujas.

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Sunset Palace Beach Hotel - All Inclusive Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

The property was very clean and a lot of staff very nice and willing to help you and give you directions.
Maria, 3-night trip

10/10 Excellent

Excelente
Oscar, 7-night trip

10/10 Excellent

Everything was great!
Jose, 3-night trip

10/10 Excellent

It was great
Leonel, 4-night trip

10/10 Excellent

Service excellente
Gabriela, 4-night trip

2/10 Terrible

THE HOTEL WAS CLOSED !!!!! HOW DO YOU SEND A SINGLE MIDDLE AGED WOMAN TO A HOTEL THAT IS CLOSED !!!!!!
Frances, 7-night trip

10/10 Excellent

Our first time at this property but definitely not our last. My boyfriend and i came down for the weekend and had purchased the all inclusive package for our stay and we’re not disappointed! Accessing the beach, pool and bar from our room was super easy. All hotel staff were great and understanding that our spanish was not the best but always helped with whatever we needed. The bartender at the pool was amazing and incredibly nice! The buffet had lots of different options for breakfast, lunch and dinner. Since the hotel is owned by a parent company with three hotels on the same street it gave us even more options for dining than we had realized we had with our all inclusive package. We can’t wait to come back to Mazatlan and stay at Sunset Palace Hotel!
Isabela, 3-night trip

8/10 Good

U
Pablo, 3-night trip

2/10 Terrible

Crummy food options, bugs on the floor of our room. We ended up leaving and paying for another place! It was not sustainable
Kelly, 3-night trip

2/10 Terrible

The food was not good. Nothing to pick from. No room service
Jose, 5-night trip

2/10 Terrible

They suck, don't do it.
Paul, 7-night trip

4/10 Poor

The experience with this hotel was not what I we expected. My friends and I were very disappointed because when we got to the hotel the hotel was closed. The taxi driver told us that Sunset Palace was closed for remodeling and hotel management didn’t contact us to let us know we were going to stay at another property. We ended up at Star Palace which was a downgrade not an upgrade. When we find out When we contacted management for an explanation
Noemi, 6-night trip

2/10 Terrible

The food was not good and there was only one restaurant in resort. They charged me additional because they said I put one of my kids two years younger and I showed they I didn’t and they still charged me horrible customer service!!! I will never stay there again.
Briceyda V, 5-night trip

6/10 Okay

Muy mala la comida
María, 1-night trip

8/10 Good

muy bien instalaciones cama baños etc. solo un poco les falta en cuestión de la comida la mayoría de las comidas muy insípidas por decir la carne guisadas casi en agua la sopa sobor acida en postres y pan dulce para desayuno muy poca variedad las aguas de sabor desabridas feas, pero en general mas menos bien si recomiendo el hotel instalaciones, playa alberca muy bien
Hugo Javier, 3-night trip

10/10 Excellent

Ecselente trato muy amables un cervicio de primera
Martha, 2-night trip

10/10 Excellent

Martha, 3-night trip

10/10 Excellent

Ambiente agradable y la amabilidad del personal
Juana Barrientos, 5-night trip

2/10 Terrible

Jose S, 5-night trip

10/10 Excellent

George Angel, 7-night trip

10/10 Excellent

Fabiola Alejandra, 4-night trip

10/10 Excellent

Todo excelente, el servicio, La limpieza, el buffet algo limitado pero rico, muy recomendable
Raquel, 3-night trip

10/10 Excellent

Muy tranquilo
alejandro, 2-night trip

4/10 Poor

Lo único bueno es el personal, la gran mayoría muy amables, solo en recepción nos tocaron poco amigables, felicitaciones a los chicos que atienden el restaurante. La limpieza deficiente, siempre nos ponían toallas manchadas en el baño y los vasos de bebidas tambien sucios, me tocaban con restos de chile como de michelada que no lavaron. Las habitaciones son sencillas pero cómodas. El desayuno y cena a veces ricos, a veces sobras del dia anterior y siempre muy básico. Para la comida solo platillos muy reducidos. Los snacks feos y fríos jajaja la verdad es que todo muy horrible. La gente que se hospeda aquí es muy fea, descuidada y sucia, pocos meseros en la alberca y ninguno en la playa asi que debes pararte por todo lo que necesites. Llegue aqui por error pensando que era hotel de la cadena Palace Resorts y no, nada que ver jaja. Si traes presupuesto no te quedes aqui. Lo barato sale caro.
Norma Angelica, 6-night trip

10/10 Excellent

Falta mucha remodelación pero en general todo excelente. Los empleados la mayoría muy atentos, la comida muy rica y se esfuerzan por dar buen servicio.
magdalena, 5-night trip