Fridge and freezer wide open, ac/ heater off so room was 80 degrees. And no towels at all
Jhett
Jhett,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 8 日
Excellent staff!
Clean and well appointed hotel
Tamara
Tamara,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 5 日
This was supposed to be a new hotel, but the first thing we noticed walking into the lobby was the stench -- sickening sweet air freshener mixed with stale cigarettes and a touch of cigars. The smell permeated the second floor as well as the air coming out of our room unit. The ice from the ice maker on our floor and the next up had something like mold frozen into it. Luckily the room had a fridge with ice trays so we were able to make ice that was usable. There were no instructions for closing the electric blinds, so it took us 20 minutes to determine it was a switch on the opposite side of the room and required a secret set of button presses.The vanity light in the bathroom was on a motion detector that wasn't calibrated well, so the lights continued to go out within seconds putting you in complete darkness. Lastly the "breakfast" consisted of a minuscule selection of granola bars and bananas. The coffee was empty and there was no attendant in sight. i did see one of the cleaning staff take the rest of what was left of the coffee before we got to it. All in all, the problems with this hotel went far beyond just a bad day. We recommend that you avoid it like the plague.
David
David,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 5 日
The rooms were clean.
Garry
Garry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 24 日
Courteous great staff
Jim
Jim,7 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 19 日
Upon arriving, the hotel looked great. Ms. Yasmin is the best thing about my whole trip. She was able to accommodate me for everything that I needed from check in to extra pillows, she was awesome.
Josh
Josh,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 4 日
All cleaning, full space for parking
Gustavo Andres
Gustavo Andres,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 1 日
Jerrell
Jerrell,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 29 日
Front staff switched my room from king bedcto 2cqueens without telling me. After going into room didnt touch anything, I went back downstairs because their phones dont connect to front desk. I said I booked a king. The front desk said because I booked through 3rd party I dont have a room guarentee even though my reservation stated King bed. Also the " BREAKFAST INCLUDED" is a breakfast grab-n-go of instant grits, old bananas, muffins, not a real breakfast,cold coffee or coffee in the room. Their description on the listing stated "Breakfast included". Front desk hostess was curt and never said 1 thing about switching the room. I knew nothing until we checked into room. Also phone in room doesnt connect to hotel front desk. It goes to a central Hyatt number. Front desk said if you dont book direct you have no choice of room even if you booked a king they can put you into any room available. I will never book here again. I own a hotel. Never would I change a room without contacting guest prior to check-in. Inspite of nice room their policies are not friendly or honest.
l lee
l lee,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 14 日
Nice staff
Michelle
Michelle,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
Staff was terrific. Friendly and helpful. Clean, fresh, well-stocked rooms. Highlt recommend. This was not our first time to stay here.
Angie
Angie,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 6 日
Was very nice and clean
Angela
Angela,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Nice and clean
Darryl
Darryl,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Most comfortable bed I’ve slept in at a hotel in a long time.