Charged but didn’t stay there. Hotel overbooked, canceled on their end but Hotels.com has yet to refund
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
It’s a good one for the breakfast
Squeaky bed, no stopper for the bathtub and spotty room aervice for towels, toiletries, etc. breakfast was amazing. Pool was closed. I think I would stay again.
Jennifer
Jennifer,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Nice !!!
Very Pleased with the stay, Clean, everyone was very friendly and polite. The morning breakfast was very good with many choices of food and drinks to have. Would definitely stay there again and recommend to others !
William
William,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Don
Don,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 17 日
Lawrence
Lawrence,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Brian P
Brian P,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 15 日
Not what we expected
Checking in the hotel staff did not recognize that this room was already paid for and tried to get us to pay for it. And then charges for incidentals which we haven’t even been in the room yet. The bed had crumbs on it as if it had never been made recently. And the sheet had blood spot on it. The sink had crusty’s on it. If we weren’t tired, I need to leave in the morning. We would’ve asked for a different room. Never again to this place.
Marianne
Marianne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Shantel
Shantel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Kimberly
Kimberly,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 4 日
The room smelled like wet dog. There were slamming doors and loud people at 2 am and 4 am.
Roach spray left outside of the
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
alison
alison,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 2 日
Susan
Susan,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 17 日
Michelle
Michelle,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 17 日
The first room they give me was 316. The door handle was so bad that the lock jammed and could not even get into the room. Went downstairs and got another room 307. Got into the room and it was fairly clean. The 4 bad things about the room 1 the refrigerator was completely frozen up( it took me 30min too unfreeze it with a hair dryer. 2 One of the stand up lamps was about to fall apart. The lamp shade literally fell off while we was trying to go to sleep. I make shift fixxed this as well. 3 one bed had a rather large stain in it. 4 the wall paper and base board were coming off in the bathroom/ the bottom of the door looks like it will fall apart at any time as well. The room is quite for the most part so that was good. And finally a hotel that has lava hot water the way I like it. The shower head was amazing!!!! The last thing is that its been 24hrs and i still have not received my deposit back. Such bad form as I know this can be done on the same day. The La Quinta in Chattanooga is by far better than this one.
Christopher
Christopher,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 16 日
Upon arrival, employee didn’t look up from computer to greet/no name tag/no uniform-got to room- loud music played from an unknown room/other sounds also coming from room- called front desk, no answer, twice- 3 rd time different employee answered - assisted us in getting different room away from party room- got to room- door was opened?- called to verify it was correct room- window wouldn’t shut tightly ? Food area was clean and orderly - Unfortunately would not be staying again
Kathleen
Kathleen,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 15 日
Tericia
Tericia,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 13 日
The check in clerk sat the entire check in process. Thought it was rude, not a good first impression. The breakfast was delicious and the lady in charge of that was super friendly
kimberly
kimberly,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Bette
Bette,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 11 日
sad
The hotel staff when I checked in was super nice and made sure to ask if I wanted to be on the 3rd or 4th floor as well as to see if I needed to be close to laundry facilities. However, the heater/air conditioner ran all night blowing cool air even on heat. The lights in the bathroom only the mirror one worked. The last day I was there the elevator quit working so I had to carry all my bags down from the 3rd floor in a hot stairwell. The only good thing about this stay was it was close to where I needed to be. It was not worth the price that I paid and will not stay here again in the future
Tanya
Tanya,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Kerry
Kerry,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 19 日
enjoyed my stay!
Kendal
Kendal,1 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 18 日
Roberto
Roberto,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 18 日
The room was not clean properly. Smell like someone may had a dog in the room with them the odor was very strong.
The bed covering was not complete.
The best thing about the Hotel was the lady who worked the breakfast area she was helpful/friendly. I checked out the Hotel to go check in at the Courtyard which was not part of my plans.