We got there checked in, then we were told water was off, and theyrw working on it. Then at midnight my husband goes to soak in the tub( he works nights 7 days a week, and gets very little time off by the way) no hot water, called the front desk, he was told they had to shut the water off again, just give water time to heat up, so and hour later, still no hot water. Now im angry. Called front desk at about 1:30am, said maintenance will be up. He was there for 45 mins, and said the hot water heater is out!! He left a little after 2am. Tbe reason i booked with Pala was for my husband to be able to soak in it. We werent there to gamble, but for a romantic evening, and it was ruined. We left at 3am angry and very disappointed on how the whole situation was dealt with by Pala. If i dont hear from management i will go to a news station. So thanks for ruining our nite out.