Located in a rural setting, The Horseshoe Inn offers a charming retreat with breakfast at the on-site restaurant. Unwind in the garden or let kids enjoy the playground while you stay connected with free WiFi and experience helpful service from staff that previous guests have praised.
Windmill Hill, Nr Herstmonceux, Hailsham, England, BN27 4RU
What's nearby
High Weald - 3 min drive - 1.7 km
Eastbourne Beach - 20 min drive - 22.9 km
Eastbourne Pier - 25 min drive - 24.9 km
Devonshire Park Lawn Tennis Club - 26 min drive - 25.5 km
Beachy Head - 33 min drive - 32.1 km
Getting around
Gatwick Airport (LGW) - 75 min drive
Pevensey Bay Station - 10 min drive
Pevensey and Westham Station - 10 min drive
Battle Station - 12 min drive
Restaurants
McDonald's - 10 min drive
The Bull's Head - 2 min drive
The George Hotel (Wetherspoon) - 9 min drive
The King's Arms - 7 min drive
The Lamb Inn - 9 min drive
About this property
The Horseshoe Inn
The Horseshoe Inn is a great choice for a stay in Hailsham. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
At a glance
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Hotel size
21 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Traveling with children
Playground
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Working away
Meeting room
Services
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
1 building/tower
Garden
Banquet hall
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
30-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 9.95 for adults and GBP 6.00 for children
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
The Horseshoe Inn Hotel
The Horseshoe Inn Hailsham
Relaxinnz The Horseshoe Inn
The Horseshoe Inn Hotel Hailsham
Frequently asked questions
Does The Horseshoe Inn offer free cancellation for a full refund?
Yes, The Horseshoe Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Horseshoe Inn?
Sorry, pets aren't allowed.
Is parking offered on site at The Horseshoe Inn?
Yes, there's free self parking.
What are the check-in and check-out times at The Horseshoe Inn?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at The Horseshoe Inn and nearby?
Have fun with nearby activities like cycling and hiking. The Horseshoe Inn also has a garden.
Are there restaurants at or near The Horseshoe Inn?
Yes, there's an onsite restaurant.
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Reviews
The Horseshoe Inn Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4
Cleanliness
7.8
Location
7.8
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Sep 1, 2020
bill place to stay
Very convenient for everything
Geoffrey
Geoffrey, 5-night trip
Verified
4/10 Fair
Sep 1, 2020
Poor conditions, the room smelt Damp, mould by the windows. Only 1 plug socket in the room by the TV nothing by the bed. The pictures on the internet, are not what you get. Ie: Rooms. Also no toilet brush!! Very disappointed.
Verified traveler
2-night trip
Verified
8/10 Very good
Aug 20, 2020
Happy with our one night stay very sad that this lovely hotel is on its way out, loved it, but sadly no food available so we had to eat out elsewhere. It seems sad that we cannot spend our money there , which may help to keep it going !
Liz
Liz, 1-night trip
Verified
4/10 Fair
Nov 28, 2019
Check in was fine. Receptionist very helpful and friendly. The property was very tired and rather depressing. Our room was dated and the beds were ancient although had obviously been fitted with newer matresses. The room itself was superficially clean, although all doors, both in our room and along the corridors, needed a thorough cleaning and a lick of paint. The breakfast was fine, with cereals, toast, juices and yoghurts on display, but we had to ask what was available when ordering cooked food. Menus would have been appreciated.
Verified traveler
4-night trip
Verified
8/10 Very good
Sep 21, 2019
Dated but comfy
Dated tired room but comfortable
KEV
KEV, 1-night trip
Verified
6/10 Good
Aug 27, 2019
Weekend away
Very good stay room clean staff helpful.traffic loud but it was hot and had to leave window open.
Yvonne
Yvonne, 3-night trip
Verified
8/10 Very good
Aug 25, 2019
A charming inn with lots of beams situated in a East Sussex village.
Verified traveler
2-night trip
Verified
8/10 Very good
Aug 16, 2019
Good Stay
Overall good stay at the Horseshoe Inn. Staff very friendly and helpful. Food was good and of a reasonable price.
Building on the outside looks great but is dated and in need of an upgrade inside.
Shaun
Shaun, 3-night trip
Verified
8/10 Very good
Aug 12, 2019
Well worth considering.
There's a lot to like about this hotel: the staff are helpful, I had no complaints about the food, the building itself is interesting and my room was clean and quiet.
That said, it is let down by a lack of maintenance. Most of the surfaces in my room were worn, the bathroom felt tired and the carpet was literally threadbare. I understand from the manager that they are now tackling the backlog of jobs that need doing and, when done, this really will be somewhere special to stay.
Verified traveler
2-night trip
Verified
2/10 Poor
Aug 5, 2019
Don't Stay There.
The rooms are so unwelcoming.
We were in Room 14, and whilst there were no complaints over the cleanliness of the bedding or bathroom, the carpets and paintwork are absolutely filthy.
Carpets are hoovered, but they are a mass of stains, and need to replacing. The windows and paintwork I have added a photo of.
It cost me £156.60 for 2-nights which is terribly overpriced in this day and age for such inferior rooms. Will never stay there again, and they ought to offer partial refunds to their customers. Simply disgusting.
Michael
Michael, 2-night trip
Verified
8/10 Very good
Jul 29, 2019
Alex and tony were very accommodating and quite fun!
Verified traveler
5-night trip
Verified
8/10 Very good
Jul 23, 2019
Hotel was very good in nice quiet surroundings and staff were very helpful
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 12, 2019
Old property with real character. Plentiful parking. Staff very friendly and helpful.
Verified traveler
1-night trip
Verified
2/10 Poor
Jun 28, 2019
I booked a deluxe room (I don't think this was the one I was given) It did not match or look anything like the photographs. The Carpet was old, stained & dirty. The mirror was smeared and dirty. The Bed base fabric was ripped and a valance was badly fitted showing the damage. I had to stand on the chair and climb onto a wide window ledge to open the window and close the curtains. The flood lights shine straight into the bathroom and bedroom windows all night!! It was fairly windy during my stay and I was kept awake all night by something banging outside the window. The overall building was tired and in need of some refurbishment. On the plus side the guy behind the bar and lady serving breakfast were great.
Glenn
Glenn, 3-night trip
Verified
6/10 Good
Jun 1, 2019
Very poor service in the restaurant bar. One night I was waiting for 10 minutes or more to be served while the barman was chatting in the bar, eventually I when to my room and got my keys and drove to the local chip shop to get food, just what you need after working all day.
Verified traveler
3-night trip
Verified
4/10 Fair
May 19, 2019
the character of the building is fantastic ! lovely location! however the room we stayed in was disgraceful old tatty and dirty and a broken shower! the carpet was grossly filthy and the amount of dust was awful. the staff were pleasant and helpful especially ed couldn’t fault him .
Verified traveler
1-night trip
Verified
6/10 Good
May 5, 2019
A little disappointed with the room which was advertised as a ‘Super Double room’ . There was nothing ‘Super ‘ about it. It was ordinary.
In the photos , it shows the Super room as having a Four poster bed.- No such luck.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Apr 23, 2019
Loved the location and the room and the feel of the place.
Verified traveler
2-night trip
Verified
6/10 Good
Apr 23, 2019
On a rival at 3.30pm we were told there were no longer doing food for the rest of the day . We choose this inn on the great write up about the food , a member of staff answer was that you drive else where who might do food not very helpful.
Verified traveler
1-night trip
Verified
8/10 Very good
Apr 19, 2019
Business trip
Great looking hotel, the rooms are very outdated. Service was great in the bar and staff are very accommodating
chris
chris, 1-night trip
Verified
2/10 Poor
Apr 15, 2019
One to avoid
Bye far the worst hotel we have stayed in. The room wasn’t cleaned dispite constant requests we had to go out and buy pillows and toilet rolls as they would not replace them .we waited for 50 mins for Sunday lunch and when it came the food stuck to the plate as they forgot to bring it out and put it in the microwave
We asked for a refund as we couldn’t eat it but was refused, After 3 days we said we wanted to move out and asked for our money back on the remaining days but the manager would not give us it back ,In my opinion I can see the manager running your hotel into the ground unless you replace him and sort the place out.
Bill
Bill, 7-night trip
Verified
10/10 Exceptional
Mar 18, 2019
Good value for the traveler stopping for the night with helpful staff. The room was a bit cramped.
Verified traveler
1-night trip
Verified
8/10 Very good
Mar 6, 2019
Business travellers
Nice place to stay on business. Good breakfast.
Dean
Dean, 2-night trip
Verified
6/10 Good
Mar 5, 2019
man with a van
stopped overnight on a sunday arrived at 7pm note no food served after 6pm suday only so had to go to village nearby 5 mins for food nice curry house eastern promise was only place serving as the other pub served food at lunch only on sunday.heating is very warm in all hotel and room was exceptionatly well heated.good breakfast and nice staff.
mark
mark, 1-night trip
Verified
8/10 Very good
Mar 4, 2019
Very dog friendly. Good value and friendly helpful staff. Facilities were fine although the property is in need of a spruce up.