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Best Western Grand Hotel

3.5 star property
Pet-friendly Kielce hotel with 2 restaurants, connected to the convention center

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Best Western Grand Hotel, where you can unwind with a steam room or enjoy shopping on site. Savor the flavors at one of two on-site restaurants, indulge in coffee shop treats, and stay connected with in-room WiFi. Guests have praised the hotel's helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Steam room
  • Free use of bicycles
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference center
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Similar properties

Interior entrance
Qubus Hotel Kielce
Kielce
  • Free breakfast
  • Pet friendly
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 174 reviews
The price is CNY590
CNY637 total
includes taxes & fees
May 31 - Jun 1
Qubus Hotel Kielce
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About the neighborhood

Map
Sienkiewicza 78, Kielce, Swietokrzyskie Voivodeship, 25-501

What's nearby

  • Sienkiewicza Street - 9 min walk - 0.8 km
  • National Museum in Kielcach - 11 min walk - 0.9 km
  • Kadzielnia Nature Reserve - 18 min walk - 1.6 km
  • Kadzielnia Park - 4 min drive - 3.1 km
  • Kielce City Stadium - 5 min drive - 2.8 km

Getting around

  • Kielce Station - 2 min walk
  • Radkowice Station - 25 min drive
  • Airport drop-off service

Restaurants

  • ‪Grande Cozze - ‬8 min walk
  • ‪Nova – Cafe & Ice Creams - ‬6 min walk
  • ‪Qubus Hotel Kielce - ‬6 min walk
  • ‪Monte Carlo - ‬6 min walk
  • ‪Mr. Potato - ‬9 min walk

About this property

Best Western Grand Hotel

  • Located near a train station, Best Western Grand Hotel is a great choice for a stay in Kielce. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights include a bar/lounge, a fitness center, and a steam room.

At a glance

DONE

Hotel size

    • 122 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (PLN 25.00 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Ski runs nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (11840 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Spa services
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 45 per person
  • Airport shuttle service is offered for an extra charge of PLN 600 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for PLN 80.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: PLN 30.00 per day

Parking

  • Self parking costs PLN 25.00 per day

Policies

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Best Western Grand Hotel Kielce

Best Western Grand Kielce

Best Western Grand Hotel Hotel

Best Western Grand Hotel Kielce

Best Western Grand Hotel Hotel Kielce

Frequently asked questions

Are pets allowed at Best Western Grand Hotel?

Yes, cats and dogs are welcome. A deposit of PLN 30.00 per day is required. Service animals are exempt from fees.

Is parking offered on site at Best Western Grand Hotel?

Yes. Self parking costs PLN 25.00 per day. Parking spots may be limited.

Is airport shuttle service offered by Best Western Grand Hotel?

Yes, a shuttle from the hotel to the airport is available. The charge is PLN 600 per person.

What are the check-in and check-out times at Best Western Grand Hotel?

You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Best Western Grand Hotel and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy amenities like a steam room and spa services.

Are there restaurants at or near Best Western Grand Hotel?

Yes, there are 2 onsite restaurants.

What's the area around Best Western Grand Hotel like?

Best Western Grand Hotel is in the heart of Kielce, a short 2-minute walk from Kielce Station and 9 minutes' walk from Sienkiewicza Street.

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Reviews

Best Western Grand Hotel Reviews

8.4

Very Good

9.0

Cleanliness

8.4

Location

8.4

Staff & service

8.4

Property conditions & facilities

Reviews

Verified

6/10 Good

Wyjazd z rodziną

Hotel znajduje się na przeciwko dworca PKP co dla jednych może być atutem, ale wiadomo, ze wokół dworca kręcą się tez różni ludzie. Obok hotelu jest deptak prowadzący do najważniejszych atrakcji Kielc oraz towarzyszących mu restauracji, lodziarni, kawiarni. Jest to niewątpliwy atut hotelu. Podczas naszego pobytu w hotelu było wesele. Pomimo pokoju na 2 pietrze było słychać bawiących się weselników. Parking dodatkowo płatny, na tyłach hotelu.
Patrycja, 3-night trip
Verified

8/10 Very good

Nice place

Very helpful and friendly staff.
Patrick, 2-night trip
Verified

8/10 Very good

Nice stay in a classic hotel

Overall a nice hotel and clean. The rooms are a little small android dated but it is an old hotel.
Tony, 6-night trip
Verified

6/10 Good

Może być.

Po pobycie w hotelu mam mieszane uczucia. Niektóre Panie pracujące na recepcji bardzo miłe i pomocne, inne zupełnie nie powinny pracować w 4* hotelu. Śniadania czasem bardzo dobre (soki świeżo wyciskane i jajecznica robiona przez pana na oczach klientów), innego dnia zimny żurek i mały wybór (szczególnie po godzinie 9:30). Łóżka bardzo wygodne, w pokoju czysto, choć wykładziny wymagają odświeżenia.Plusem jest dobra lokalizacja.
Katarzyna, 2-night trip
Verified

10/10 Exceptional

駅の目の前に位置してるので、アクセスについては非常に便利で安心感があります。部屋も清潔感がありましたが、お湯の出は良くなかったです。田舎のホテルでは良くあることだと思いますが。
初ポーランド, 2-night trip
Verified

10/10 Exceptional

Great location. Front desk staff were superb.
John, 1-night trip
Verified

2/10 Poor

This hotel places proceeds over safety

Was attacked in the middle of the night during a booking with Expedia. Requested a refund since I had to leave the city for safety reasons. The hotel refused to refund the additional nights I paid for but could not use due to safety concern.
Thomas, 2-night trip
Verified

10/10 Exceptional

Hotel tuż przy dworcu PKP /Wychodząc z przejścia podziemnego wchodzimy na parking hotelowy.Hotel przestronny w holu bar,dwie windy, ,korzystaliśmy z pysznych śniadań ,obsługa uprzejma,w pokoju klimatyzacja,barek,wygodne podwójne łóżka ,
Małgorzata, 4-night trip
Verified

6/10 Good

Needs refurbishment

Hotel rooms are tired, carpets are old and stained, same with curtains, it also smelled of dust and mould, bathroom was much better, clean and moddern, towels were cheapest possible, thin and scratchy, aminities were not refilled, so what you get at night 1 that is it. Not a 4 star hotel.
Marta, 4-night trip
Verified

8/10 Very good

Fantastyczny hotel, ale dodatkowe opłaty ...

Hotel znajduje się w świetnej lokalizacji, pokoje ładne i dobrze wyposażone, ale dopłata 45 zł/os za śniadanie oraz 25 zł/doba (5zł/1h) parking, podczas świąt gdzie z miejscem parkingowym nie ma najmniejszego , nie przystoi 4* hotelowi.
Krzysztof, 2-night trip
Verified

2/10 Poor

Nie byłem
1-night trip
Verified

10/10 Exceptional

Greit hotell

Greit hotel i Kielce. Ligger i sentrum og i gå avstand til butikker og restauranter.
Erik, 1-night trip
Verified

8/10 Very good

Amazing hotel with real potential

Hotel is in a prime location however it's in need to some renovation.
Slake Derreck, 4-night trip
Verified

6/10 Good

NIezbędny remont

Hotel dość komfortowy, duża sieciówka "Best Western", ale obecnie nieco zaniedbany. Pustawo - w środku tygodnia bardzo niewielu gości. Przydałaby się poważniejsza renowacja, zarówno wewnątrz (pokoje, korytarze), jak i z zewnątrz budynku (elewacja). Miła obsługa, dość czysto. Parking wyłącznie płatny (w pobliżu brak miejsc do samodzielnego parkowania).
Marek, 1-night trip
Verified

8/10 Very good

Comfortable

Good
Robert, 1-night trip
Verified

10/10 Exceptional

Great Hotel

Great hotel great value for money. Quick check in
Andy, 10-night trip
Verified

8/10 Very good

Fint hotell med märklig belysningsfilosofi

Centralt hotell med ok frukost. Serviceminded personal i receptionen som hjälpte oss med ett 3-bäddsrum trots att det var fullbokat. Stod att det var designerprodukter i badrummet - av dessa såg jag inget, endast refill av kombinerad duschtvål och shampo. Hotellet hade ett energispartänk(?) med belysning så på vissa ställen fungerade bara belysningen om någon rörde sig. I hotellkorridoren hann jag inte ens komma in i rummet innan korridoren släcktes och på toaletten i receptionen släcktes ljuset när man var på toaletten och satt still - lite märkligt.
Annika, 5-night trip
Verified

6/10 Good

Good location; good value; needs updating.

The hotel is very conveniently located, across the street from the train station, around the corner from a major shopping street and close to the town center. The rooms are very outdated, but roomy and comfortable. The bathrooms seem to be recently renovated. It is a huge hotel and there were not many guests when I stayted in August. The first room I was assigned was down several long hallways that are automatically lit only about 20 feet at a time. It was rather frightening making the trip on my own. But, the desk clerk accommodated me and changed my room for one very close to the elevator. Breakfast was very good, in a very pleasant dining room. I had two dinners there that were excellent. I was told that the chef was local, but I thought he/she must have been trained abroad. Wi-fi dropped at times.
Barbara, 5-night trip
Verified

8/10 Very good

Comfortable

Smidigt att checka in. Rummet var fräscht och renligt, med stor fin dubbelsäng. Badrummet fint också, dock endast dusch. Minibar fanns på plats men kostar. Frukosten var utmärkt med mycket alternativ. Överlag en bra vistelse.
Nada, 1-night trip
Verified

8/10 Very good

Goed hotel, geweldige keuken, jammer van de vele partijen die in volle gang waren en het restaurant +terras gereserveerd hadden. Geen service op het terras...
E, 1-night trip
Verified

10/10 Exceptional

Duży przestronny pokój, dobre śniadanie, czysto, przyjemna obsługa
Verified

8/10 Very good

Good location. Hotel a tad outdated but rooms have a modern feel.
Verified

10/10 Exceptional

Polecam

Wszystko super
Verified

8/10 Very good

Net hotel direct bij het centrum. Hoewel Kielce geen touristische trekpleister is, is het centrum toch de moeite waard om te zien. Het hotel is verzorgd met nette bediening in alle gelederen. Prijzen zijn netjes voor een vier sterren hotel. Ruime kamers.
wim, 1-night trip
Verified

10/10 Exceptional

Der hoteleigene Parkplatz war gut zu finden und sauber Allgemein war das Hotel sehr schön Unser Aufenthalt war geschäftlich und nur kurz, aber die paar Studen auf dem Zimmer waren sehr angenehm Man höhrt die Stadtgeräuche nahezu gar nicht im Zimmer Das Zimmer war groß und sauber mit viel Konfort
1-night trip