My family came in town for my graduation and they absolutely loved their stay.! Will be returning.!
LaTasha
2 晚家庭旅行
10/10
Holly
4 晚家庭旅行
10/10
Dan
1 晚结伴旅行
10/10
Sara
1 晚行程
6/10
We arrived to find the hot tub out of service which was the main reason we booked this hotel. Pretty disappointing but the manager was super nice about it and it is what it is. At least the pool was still open. Then we got to our room. It smelled terrible. Not sure why so we told the manager who apologized and gave us a different room.
Then we went to dinner and came back looking forward to pool time. I double check that it was still open and the posted sign said it was open 6am-Midnight. Great. We changed into our suits and when down. Only the pool was now closed. It was 11pm. When I asked Tyler at the front desk why it was closed he said ‘Yeah, it closes at 11’. I asked why when the pool has a sign clearly posted that said open until midnight. He replied, “ I don’t know what the sign says. I e worked here for a year and we close it at 11. I pressed further stating that that is false advertising and I was looking forward to spending time with my family at the pool. He basically said oh well you can go back to your room and spend time with them there. He was very sarcastic and rude to me and I was shocked at his attitude. Absolutely no customer service skills. He basically took a disappointed customer and turned me into a very angry and offended one. We will never stay here again. What a crappy way to spend our night in Lexington. He told me I could call corporate if I had a problem. I said I would and asked for the number. He said, well you can google it.
Therese
1 晚家庭旅行
8/10
Joseph
4 晚行程
10/10
Clean rooms, friendly staff, good location, decent breakfast. No complaints with anything.
Michele
1 晚家庭旅行
10/10
Cheryl
1 晚家庭旅行
10/10
Great place to stay at a great price! Our room included a kitchen, living room, large bathroom, and 1 bedroom. The bed and linen were super cozy. The facility had a great indoor pool and nice hot tub. My only complaint was the subpar continental breakfast and a weird smell in the hallway outside of our room (thankfully we couldn’t smell it inside our room.) We would definitely stay here again.
Brandy
2 晚家庭旅行
10/10
Brandi
1 晚行程
10/10
Perfect for a family or 6 in a 2 bedroom room that was very affordable with great amenities!!
Sarah
1 晚家庭旅行
10/10
Stephanie
1 晚行程
10/10
Susan
7 晚行程
10/10
Easy check in, clean quiet rooms
Janelle
1 晚行程
10/10
Property was clean, staff was friendly and our room was fantastic!
Stacy
1 晚家庭旅行
10/10
The staff was very helpful and accommodating. They were friendly and efficient even though they were extremely busy. The pool and hot tub areas were nice and clean. The suite we stayed in had a great layout. The breakfast was well stocked and diverse. I wish we could have stayed a bit longer to be honest.
Jessica
1 晚家庭旅行
10/10
Staff was super friendly, everything was clean and the location was great.
Jamie
3 晚行程
10/10
The salary was very nice and clean.
Rhonda
4 晚浪漫旅行
10/10
Was a great stay
Jake
1 晚商务旅行
8/10
We are local to this hotel and will stay every now and then just to get away. Hotel is very nice. Suite like rooms. Hotel is always very clean and very comfortable. The one thing that made us lower our rating this time was they have started charging for parking three dollars a night. Don’t understand the need for this considering the hotel is not sharing a lot with other properties not located in town Plenty of places for people to park.
Ronnie
1 晚行程
10/10
We travel from GA to KY for Christmas and family birthdays every spring in Dec, Jan and March and we always book the same hotel the last couple years. The rooms with the kitchenettes are nice with the pullout couch for our family of four. The heated pool and hot tub are a must at the end of the night. Breakfast is great and staff is always welcoming.
Melissa
2 晚家庭旅行
8/10
Everything was very clean. The toilet was slow filling between flushes. I mentioned it to the front desk on our way out and it was fixed when we returned. Breakfast was fairly plentiful, but appeared to be prepackaged and heated in a microwave resulting in everything being rubbery or dried out. Fortunately, my husband and I aren't that insistent on having breakfast included.