Room stunk of cigarette and when I shared with the front desk agent she just said oh. Mattress horrible support.
Anna
Anna,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 21 日
BLACK mold
HORRIBLE stay! We not only had BLACK mold but bed bugs, broken beds, doors, faucets, & fire sprinklers. Plus there was a CAMERA looking straight at the beds! Tried to talk to the staff but they did not care and refused to refund us. Just a horrible experience! These photos don’t do justice with how bad it really was!
Jonathan
Jonathan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Very Peaceful
My husband and I where there to stay do to a business event. This property was perfect. The breakfast was amazing, and the entire staff was very friendly and accommodating. My husband forgot his cell phone charger in the room, and we called the next day. The charger was located, and held at the front desk until we were able to recover it. We would definitely stay again.
tawana
tawana,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 16 日
Geoffrey
Geoffrey,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 16 日
Horrible Service....
Rarely dont i post bad reviews it is what it is and move on but this was unacceptable lets start with no hot water lukewarm at best, remote to the tv certain buttons worked other didn't, when asked for a new one was told there was nothing they could do. Absolutely no housekeeping to speak of. We asked for more bed sheets for the pull out bed front desk reponsed they don't do that...After our first night, went to the boardwalk and other attractions only to come back with nothing done. No fresh bedding, no clean towels nothing went to the front desk their response was housekeeping marked it was done, aftet a few minutes of requesting at least new towels they gave me a few, we also had to request toilet paper as there wasn't a full roll to begin with. The breakfast was just as bad. Pool was dirty on a good note the kids did like the little gym. Will not go back here again
Santiago
Santiago,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 8 日
STAY AWAY
WILL NEVER STAY HERE AGAIN! Terrible run down hotel.
Booked it because they have 2 Tesla EV chargers in the parking lot….NEITHER of them worked!!
Black mold in the shower. Carpet in room was nasty, looked like it had never been shampooed. Tried to use exercise room, smoke detector battery needed replacing and it beeped LOUDLY every 90 seconds.
The entire place is in dire need of attention.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 4 日
Toilet leaking but service accommodating
The service was nice, very accommodating. Our first room the toilet leaked from under the seals on the floor and flooded the bathroom. The second room, the toilet also leaked but from the tank and it went into the toilet bowl not on the floor. So it was well enough to get through the weekend without too much of a fuss.
真实旅客
2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 1 日
Still waiting for a refund. They double charged us.
Debra
Debra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 21 日
Clean rooms
Deepika
Deepika,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Russell
Russell,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 13 日
Russell
Russell,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 12 日
Russell
Russell,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Russell
Russell,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 2 日
Raul
Raul,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 28 日
This place was a great deal for the price. We had a good stay.
Dustin
Dustin,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Russell
Russell,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Russell
Russell,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 16 日
Everything was fine. The staff was really friendly. The name is NOT Aspen Grand Hotel. So if you're looking for Aspen Grand Hotel, you won't find it. It's actually Holiday Inn Express!
Joe
Joe,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 15 日
It was confusing because the La Quinta inn signs are still up
Lots of trucks going back and forth to the port
John
John,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 14 日
Clean, quiet, and spacious rooms. Excellent service, nice breakfast, great pool.
I appreciate the free drinks and free early check-in. I was able to shorten my stay without any charge.
Sikandar Ali
Sikandar Ali,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Nice stay at a nice hotel
It was very pleasant and the staff was very nice and accommodating.