Extremely friendly and accommodating staff. Very clean rooms and nice location. Would stay here again.
Lauren
Lauren,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Great hotel in San Blas
This was the perfect hotel to acclimatize to the high altitude. Enjoyed unlimited coca tea and loved the hot water pouches at night to make the bed warm and cozy! Breakfast was good, especially the made-to-order eggs. They did charge a lot for drinking water and the hot tub use was too expensive to justify for a solo traveler like me this trip. I had the room on the third floor with the balcony. I’d stay here again!
Sarah
Sarah,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
We reserved the Encantada because of the views and payed extra for that but they did not acknowledge that. We were there before and after Machu Pichu as we complained we were given a better room the second time around. The view was very nice. Our first bathroom had ants and the second one was dirty. I did not like that they do not provide water in a place where you can not drink or wash your teeth with tap water. They sold the water bottles much more expensive than on the markets. The breakfast ladies were very nice but breakfast was a little bit overcrowded so you needed to wait for coffee or forks and spoons.
Laura
Laura,3 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 19 日
Mayla
Mayla,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 13 日
We had the most wonderful stay at Encantada Casa Boutique Spa! The rooms were spotlessly clean, the grounds and view of the city were so beautiful, and I cannot say enough about the quality of the staff and manager. I highly recommend them!
Juste une note constructive concernant l’insonorisation des chambres et le choix de la musique qui joue à la terrasse extérieure avant qui dérange durant une partie de la journée; on aime mieux entendre la musique typique du pays lorsqu’on va en voyage et non du boom boom américain populaire 😉. Le reste était impeccable!
Martin
Martin,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 8 月 23 日
Raffaello
Raffaello,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 11 日
Gerald
Gerald,4 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 18 日
Gerald
Gerald,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 7 月 16 日
Hotel was beautiful and Staff was great except one girl lied and said there’s no taxi in inti Raymi festival so we missed it bc we had to walk to festival. She worked on 6/24, absolutely awful customer service
Linda
Linda,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 10 日
Whitney
Whitney,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 27 日
Beautiful, low key stay
Beautiful patio, comfortable bed, and friendly staff. Most places don’t seem to have heat but they were able to provide me with a water pad bed warmer and space heater. The place was very peaceful and you can’t beat the view.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 27 日
I loved staying at Encantada! The staff are amazing, kind and helpful. It’s at a great location and I watched the fireworks from the terras.
johanna
johanna,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 5 月 31 日
We rented an apartment adjacent to the property and enjoyed having enough space considering most places were much smaller. Would have enjoyed art on the walls would have made the place cozier but plain white walls made it less appealing. Also, kitchen was empty, no glasses, no plates, no cutlery and we ran out of toilet paper on the second day. Staff was friendly and very accommodating.
KaRen
KaRen,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 31 日
The massage therapist is amazing! Walking distance to San Blas Cuzco. Beautiful gardens and friendly English speaking staff.
Amy
Amy,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 30 日
Great Views!
Amazing balcony & view! The spa is a highlight and laundry service is a bargain. Bed is comfy.
Lea
Lea,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 5 月 23 日
Amazing view from the balcony room! Staff was great, and the location was perfect!!!
Patrick
Patrick,5 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 4 月 29 日
We love staying at Encantada Casa. It’s only a 10 to 15 minute walk to Plaza los Armas, and we were in a nice quiet part of town where we can get a full night sleep while leaving the window open the breakfast. It was really delicious and the omelette station was so fun to wake up to every morning. The staff is so nice and helps with anything that you will need. We did laundry at the hotel too, and they brought it back beautifully folded and smelling great
Jaye
Jaye,5 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 3 月 24 日
Muy buena costa de los ambientes, excelente zona pero tranquila y el spa es muy bueno
Luis
Luis,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 7 日
Jesse
Jesse,2 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 12 月 15 日
This hotel was above our expectations. Great location, great breakfast, amazing and courteous staff.