We arrived at the hotel on Friday 5th and received a great welcome apart from being on the system twice and having to prove that payment had been paid on the 30th June. The double room was compact but adequate for our needs with a very comfy bed. Everything was very clean, the only downside being the heat in the room. We went out and returned around 21:30. On getting back to the room we discovered that the shower, whilst being all singing and dancing with separate massage jets, sadly did not work at all! As it was later, we reported this the next morning and were assured that it would be looked at and fixed. We went out again for the day and arrived back around the same time in the evening. We checked the shower and it still did not work. This time my wife went downstairs to get answers and was told that the report had not been passed on. I find this difficult to believe as I witnessed the young lady write down the details of the issue and indeed she went up to the room herself to see if she could help. However, who ever my wife saw, gave her a key for another room on the other side of the hotel where we could shower! In the morning I went to shower first. This shower worked, however the inside piece to lock the room door from the inside, was on the floor. My wife refused to shower within a room she could not lock. Whilst we were packing the case my wife moved the iron in the wardrobe and discovered heart medication which had been left behind by a previous guest.
