Terrible customer service. They gave me the wrong room at check in and didn’t give me the correct room unti two days later. They called my room a day before checking out asking me am I leaving today. Overall terrible experience. I will NEVER NEVER NEVER book again
I should have just stayed on the island
-Akin
Opeyemi
Opeyemi,4 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 29 日
Kingsley
Kingsley,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 29 日
patrick
patrick,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 10 日
The staff are very rude and dishonest . They refused to honor my booking from Expedia and was forced to pay extra for my booking .
Also stain on the bedsheet, pillow & duvet.
OLUFOLAKE
OLUFOLAKE,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 15 日
As much as that hotel is fantastic ,the wokers are the best ,the environment is super clean ,
It is good for the online agent to check with them before collecting money as that is the big problem i have so who ever want the hotel should check with the hotel b4 book.
Shifau lola
Shifau lola,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 12 月 25 日
My reservation was declined. I want a refund
I want a refund. I didn't stay in the hotel. My reservation was declined