We booked and pre-paid three rooms for a business trip. When we arrived, we were told that they did not have a reservation for us and when we showed the email confirmation, we were told that they did not work with Hotels.com and that they did not have the rooms available. We were able to resolve the situation eventually, but not a pleasant nor welcoming experience!
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 2 日
Generally not very inviting and all carpets very badly stained, also room was very cramped and badly maintained
Maureen
Maureen,3 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 2 月 24 日
A party of 9, venue didn't have a clue that 3 of us had booked. My room incredibly noisy with motorised heat pump on outside wall 24/7, used soap with pubic-hairs in the shower and mouldy grouting. Food was very expensive for tiny portions and the kitchen couldn't cope with 12 diners on a Sat, so was served cold. Staff member spotted cleaning teeth in the food prep sink. AVOID