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Xoza Hotel Urban Escape

3.0 star property
Hotel with indoor pool, near Cancun Mall

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Photo gallery for Xoza Hotel Urban Escape

Terrace/patio
Indoor pool
1 bedroom, in-room safe, free WiFi, bed sheets
Free daily continental breakfast
Terrace/patio
When you stay at Xoza Hotel Urban Escape, you'll be just a 5-minute drive from Cancun Mall and Ultramar Ferry Puerto Juárez. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Also, Plaza Las Americas and Puerto Cancun Marina Town Center are within a short drive.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Non-smoking
  • Free parking

Main amenities (9)

  • Daily housekeeping
  • Near the beach
  • Indoor pool
  • 24-hour fitness center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Elevator
  • Digital TV service
  • Free self parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Room

1 bedroom, in-room safe, free WiFi, bed sheets

Comfort Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Lopez Portillo, Cancun, QROO, 77513

What's nearby

  • Las Palapas Park - 19 min walk - 1.6 km
  • Plaza 28 - 19 min walk - 1.6 km
  • Cancun Mall - 2 min drive - 1.8 km
  • Plaza Las Americas - 4 min drive - 3.2 km
  • Ultramar Ferry Puerto Juárez - 6 min drive - 4.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive
  • Tulum Intl. Airport (TQO) - 157 min drive

Restaurants

  • ‪Los 7 Mares - ‬8 min walk
  • ‪Antojitos Yucatecos Polcanes y Panuchos - ‬4 min walk
  • ‪La Loteria Taqueria - ‬6 min walk
  • ‪El Pocito - ‬7 min walk
  • ‪Las Tortas de Cochinita - ‬4 min walk

About this property

Xoza Hotel Urban Escape

When you stay at Xoza Hotel Urban Escape, you'll be just a 5-minute drive from Cancun Mall and Ultramar Ferry Puerto Juárez. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Also, Plaza Las Americas and Puerto Cancun Marina Town Center are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 42 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite garage
DONE

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:00 AM
  • Free daily reception

What to do

  • Pool table
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk

Facilities

  • Garden
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

XOZA CANCUN Distinctive Hotels Hotel
XOZA CANCUN Distinctive Hotels CANCUN
XOZA CANCUN Distinctive Hotels Hotel CANCUN

Frequently asked questions

Is there a pool at Xoza Hotel Urban Escape?

Yes, there's an indoor pool.

Are pets allowed at Xoza Hotel Urban Escape?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Xoza Hotel Urban Escape?

Yes, there's free self parking.

What are the check-in and check-out times at Xoza Hotel Urban Escape?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Xoza Hotel Urban Escape?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (5-min drive) and Dubai Palace Casino (6-min drive) are both nearby.

What is there to do at Xoza Hotel Urban Escape and nearby?

Xoza Hotel Urban Escape has an indoor pool and a 24-hour fitness center, as well as a garden.

What's the area around Xoza Hotel Urban Escape like?

Xoza Hotel Urban Escape is in Downtown Cancun, a short 19-minute walk from Plaza 28 and 19 minutes' walk from Mercado 23.

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Xoza Hotel Urban Escape Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Beautiful place to stay.
Dmitrijs, 6-night trip

10/10 Excellent

It’s a very new property and didn’t have all the amenities ready.
Virginia, 2-night trip

6/10 Okay

They offered no toiletries and not hot water in the shower. Very simple. I wouldn't go again.
Sebastiano, 1-night trip

8/10 Good

Beside the no water for a day it was good
SANDRA, 3-night trip

2/10 Terrible

Nothing
Jarell M, 3-night trip

2/10 Terrible

No hot water, flooding issues and the staff left for the night without providing help.
Jason, 4-night trip

6/10 Okay

The room felt confined, lack of windows and no full length mirror. The water did not work for a full day. The property was clean and what helped the inconvenience was the hospitality.
Idanet, 4-night trip

10/10 Excellent

Muy buenas instalaciones y el personal siempre nos ayudó en lo que necesitabamos
Enrique, 2-night trip

10/10 Excellent

Realmente disfrutamos la estancia, ambiente tranquilo, el personal muy atento, nos dieron excelentes recomendaciones para comer, el cafecito gratis delicioso, todo muy bien, sin duda regresaria
Erika Figueroa, 4-night trip

10/10 Excellent

Excelente todo, desde la limpieza, el que nos encargo, todo en excelentes condiciones, muy amables al tratar a uno, de verdad volvería a visitar ese hotel, tiene un oxxo enfrente y todo lo que necesite uno si lo tiene la recepción se lo dan, excelente servicio el mejor hotel 😻
Renata, 1-night trip

6/10 Okay

Requiero facturar y me dicen que ellos no me pueden facturar
Iris Adriana, 1-night trip

8/10 Good

me gusto que esta chiquito, nuevo, limpio y cumple con lo que promete. no me gusto que tiene un olor raro afuera del elevador.
Gabriela, 2-night trip

10/10 Excellent

Adrian, 1-night trip

10/10 Excellent

Hotel nuevo, cómodo, con todo lo necesario para descanaar. Minimalista y centrico. Peesonal amable.
María Teresa, 1-night trip

10/10 Excellent

Jesus, 6-night trip

10/10 Excellent

Estuvo bastante bien y económico
nathan, 4-night trip

10/10 Excellent

Estaba muy limpio y la atención fue muy buena, el hotel es nuevo por ende las instalaciones son muy buenas
Alberto, 3-night trip

10/10 Excellent

Hector, 4-night trip

10/10 Excellent

Itzel, 1-night trip

8/10 Good

Ronny, 1-night trip

10/10 Excellent

Excelente hotel, fue muy cómodo para descansar
Juan Felipe, 1-night trip