Pros: Room was large and cold. All employees we encountered were very friendly and nice. Felt safe and was convenient to things that we were doing.
CONS: we booked this hotel specifically because there was onsite bar and food, but they were closed the second day so we had to order out drinks and food. First morning, we’re told it would be 45-1 hour wait on breakfast.
There was hair on the shower floor and it looked moldy at the bottom.
Called down for extra pillows and blankets and told that there weren’t any so we had to sleep 1 adult and 3 kids in a king bed -not comfortable.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Pre surgery stay
Stayed overnight for early am surgery report time.
Kay
Kay,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Jeremiah
Jeremiah,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 27 日
Kerri
Kerri,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Stephen D
Stephen D,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 22 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 10 日
Middle of the road experience.
Here's a visualization for your review:
Courtyard Alexandria, Louisiana:
Days 1-3
- Air Conditioning: ❌ Not working in living room
- Housekeeping: ❌ No service
Day 4
- Air Conditioning: ✔️ Repaired perfectly by engineer
General Experience
- Front Desk: ✔️ Helpful, provided towels for rooms and overall amazing service. Kwaiary was hands down the main reason our stay was successful.
Overall Impression:
- Despite initial setbacks with the AC and housekeeping, the staff's (Kwaiary) helpfulness and the resolution of issues make me inclined to give this hotel another chance in the future.
Trevor
Trevor,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Great stay and excellent staff.
Our stay at the Courtyard going to handle it was nice. The room was clean and the staff was very helpful.
Trevor
Trevor,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 1 日
Room unclean, bathroom floors sticky with hair all over the floor. Mini Fridge was filthy, roaches in the bathroom. Shower doors old and out dated.
rafael
rafael,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Dawn
Dawn,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 30 日
Douglas
Douglas,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Beautiful hotel. Very helpful!
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 21 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Rochelle
Rochelle,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 11 日
Ian
Ian,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 9 日
Great staff
Jennifer
Jennifer,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 8 日
Christine
Christine,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 3 日
Stinky clean?
Room 221 smelled musty. Staff told me the musty smell was from a cleaning product they use. I'm not sure why a person in charge would purchase a cleaning product that stinks. It was a turn off and made the room seem dirty. I won't stay at this location again.
Bobbi
Bobbi,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 2 日
Lights did not work in restroom mirror sink. I could not do makeup or my hair. Restroom wasnt the best.
Tina
Tina,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 30 日
There was no toilet paper in the bathroom, no extra bedding for pull out sofa, only one set of towels in the bathroom, the glasses and coffee pot were dirty. Everything else was good.
Tammy
Tammy,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 26 日
Lovely stay!
Summer
Summer,3 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 26 日
I travel to area for work. Past few trips I’ve stayed at this location. The staff have been so nice and helpful! Will continue to stay and recommend this place!
Summer
Summer,3 晚商务旅行
Expedia真实住客点评
2/10 很差
2024 年 12 月 23 日
Parking Fee extra
Room wasn’t the cleanest but they charge a $6 fee for parking which was not covered on initial charge.