Is there a pool at Otonomus Tulum?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Otonomus Tulum?

Yes, dogs are welcome. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Otonomus Tulum?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Otonomus Tulum?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

What is there to do at Otonomus Tulum and nearby?

Otonomus Tulum has an outdoor pool and spa services.

Does Otonomus Tulum have a kitchen or kitchenette?

Yes, there is a kitchen which also includes cookware, a refrigerator, and a kitchen island.

Does Otonomus Tulum have any outdoor private spaces?

Yes, each apartment features a deck or patio.

What's the area around Otonomus Tulum like?

Otonomus Tulum is located a short 12-minute walk from Tulum Beach.

Otonomus Tulum, Tulum: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 12, 2025

Very nice would stay again!

Lamar, 2-night trip

8/10 Very good

Sep 5, 2025

Great stay

Kurt and all the staff friendly and awesome !

Laura Lee, 6-night trip

10/10 Exceptional

Sep 17, 2025

Loved this hotel. It is apartment style - would be great for long term stays. 7 min scooter ride from the beach. Nice pool and private pool at many of the rooms. Very convenient to be able to rent quads and scooters from there. Helpful concierge!

Lexi, 3-night trip

10/10 Exceptional

Jul 11, 2025

Amazing stay! Thank you!!

Charlene, 7-night trip

10/10 Exceptional

Jul 18, 2025

Nice clean environment better than 5 stars hotels in my opinion if you ever need help, they are just a phone call away or there is always someone on the front desk… the pool in the main floor is very clean and Jacuzzi’s on the roof as well. I would consider on staying with them again soon.

EDYE, 3-night trip

10/10 Exceptional

Jul 30, 2025

Everything great , except you have to get a taxi to take you to hotel because local bus don’t go in that area. It was $20 each way so it got expensive

Rosita, 5-night trip

8/10 Very good

Jul 1, 2025

Only thing i didn't like was lack of towels and no ice

Adrian, 4-night trip

10/10 Exceptional

Apr 9, 2025

The property look amazing, super clean & fresh Location is perfect, with easy access and close to local attractions and restaurants The room was spotless, beautifully decorated and very comfortable Had the Studio with a private pool on the roof top, OMG the experience especially on the sunset I would definitely stay here again and highly recommend it to anyone looking for a great place to stay

Mark, 1-night trip

10/10 Exceptional

Apr 3, 2025

Lovely boutique property just about 7 minutes off the main road. The staff is warm, hands-on, and always ready to help with a smile ... you really feel taken care of here.

10/10 Exceptional

Apr 20, 2025

This hotel is very modern and new. Our room was very spacious and comfortable. Balcony pool was great on a very hot and humid day. We were saddened by the properties perimeter as there was a lot of construction debris from what appears to have been thrown off the building during construction.

julia, 2-night trip

2/10 Poor

Jul 29, 2025

Construction noise every day 9:00-5:00 pm. Stoves & oven extremely slow. Beds were hard like a rock. Nothing on walking distance. Beach 30-45 minutes away however Expedia advised 5 minutes walk to beach. Extremely dangerous walking on roadways. No sidewalk to walk requires to walk on road with fast vehicles driving right by you. Very disappointing stay & everywhere requires extremely expensive taxis. Majority of the information is false on Expedia don’t believe anything.

Jasween, 7-night trip

8/10 Very good

Feb 8, 2025

Dionisio at the hotel was extremely helpful with the reservation and also recommending and booking beach club space for us. The rooms are new, well equipped (doesn't have hairdryers currently, FYI) and a good place. You will need a car to get into Tulum. Would recommend the place.

Daniel, 1-night trip

4/10 Fair

Feb 23, 2025

The property was spacious and the private rooftop pool was nice. You could see the ocean from the rooftop. Staff was friendly. The beds and sofa futon were very uncomfortable. We had no hot or even warm water the entire week and water in the showers drained only after hours or sometimes a day.

Edwin, 7-night trip

4/10 Fair

Apr 18, 2025

Ghost hotel

The hotel is situated so isolated that it almost feel unsafe. The reception is only staffed until 7pm and no amenities, services, food, minibar or anything. My room had a roof top pool, but it was not able to lock the door to the roof, and the door between the room next door (from the roof) was not locked either. Basically the room next door could walk freely into my room and vice versa. Not safe.

Shire, 2-night trip

10/10 Exceptional

Mar 29, 2025

This aparthotel is absolutely beautiful! We stayed in a 1 bedroom with private rooftop pool and sea view and we were not disappointed. My children used our private pool and the property pool everyday. It was nice coming back to a place big enough for a family of four. We had a balcony to just sit and relax on which was separate from the beautiful rooftop balcony that had our private pool! It is a fairly new property, so it was extremely clean and well-kept. It was also nice to have the front desk responding to our needs so quickly. The 3 staff we encountered were all very nice and helpful. Just a heads up though — although it is not a far walk from the beach/hotel zone, there are no sidewalks to walk on the narrow road, making it a not-so-safe walk. We ended up taking a taxi everywhere, which quickly added up as they are quite expensive. All in all, we would definitely stay here again and have already recommended it to our friends!

Jherus, 3-night trip

6/10 Good

Jul 20, 2025

A family of 5 spent a night at otonomus tulum t on july 4th 2025 thie place is mazing don't get me wrong nice pool, nice room with a lot space 1.5 bathroom, kitchen, washer a very nice hotel but we had a problem that was never solved they only left 2 towels for the whole family i requested more and he said they didn't leave extra ones, also request beach towels for the pool he said the same thing again, i requested a blanket for my son because there was only 2 hey said the same thing my son had to use pillow cases to cover himself up and also the remont control for the fan was missing i couldn't turn it on all that got me upset about it the problem here is that at night there is nobody in charge at the lobby but the secuity guard ( he was always nice and doesn't know waht to do he does what he is able to. He called several times to someone in charge about my needs nobody picked up the phone following day i see the person in charge for the day His name is Kurt i explained the situation he didn't say anything he stayed quite he didn't apologize. If you are planning on staying at Otonomus and arrive late you may experience the same situacion as we did after all it is a beautiful place i would recommend to call the property if you are nit getting at the time of the check in about basic needs!! For the hotel pay someone at night to give full service trying to save money having a security guard doing something that is not his task

Emilio, 1-night trip

8/10 Very good

Oct 17, 2025

Muy bonita la habitación, la alberca también, limpia no había mucha gente ni mucho ruido Lo único malo es que se fue la luz un día completo, pero pues no era culpa del hotel

Antonio, 5-night trip

4/10 Fair

Aug 13, 2025

El cuate que te atiende y recibe en el mini frontdesk, te da las peores opciones y escenarios para tu estadía. No brinda confianza , no te da alternativas para moverte , no le interesa , ni tiene la mínima intención de poder ayudar, van extranjeros baratos a ponerse borrachos y se escucha todo en los demas lofts, por lo cual no te deja descansar. No hay servicio de comida y bebidas en general , todo se encuentra lejos , no sale bien agua caliente, el agua de la alberca medio sucia. No cuenta con ningún valor agregado para regresar. Las bicis que rentan y los scooters no son seguros , igualmente la ruta para bajar al centro , no es nada segura. Pésimo y NO recomendable!

Arturo, 4-night trip

8/10 Very good

Aug 12, 2025

Overall beautiful place. Pool could be a little softer from bottom, and maybe some Steps to get out for a more kid friendly. :)

Estefani Meliza, 5-night trip

8/10 Very good

Aug 11, 2025

L'hotel molto carino e buona attenzione da parte del personale. Necessario andare con auto, se si vuole raggiungere la spiaggia

Massimiliano, 7-night trip

10/10 Exceptional

Aug 11, 2025

Wonderful stay! Zero complaints and plan to return again and again! Beautiful, small apartment hotel close to the beach, 7-11 right down the road. Phase two going up right next door. Expect some construction noise during the day. A car is highly recommended (mine was essentially free with stay through Orbitz - I only paid for insurance). Room had everything I needed - stocked kitchen (only thing I would recommend is a microwave), gorgeous bathroom, plunge pool, comfy bed (I’d recommend a mattress protector) - just beautiful. Property is stunning and pool is warm and beautiful. Property communicated great through WhatsApp and sent recommendations for beach clubs, cenotes, etc. Tulum airport was a complete breeze - through customs in 10 minutes. Loved this stay. Thanks so much!

Sherry Bednar, 4-night trip

10/10 Exceptional

Aug 9, 2025

It was a pleasurable stay. The gentleman at the reception was very polite and friendly. The whole staff was attentive and helpful, friendly and professional. The hotel is very clean, the rooms are immaculate and are more than just a room, mine was a studio apartment. The pool is cleaned daily and the public area is immaculate. I definitely recommend the Otonomus hotel for families and solo travelers. There is a whole new set of condos being constructed next door, but you’ll only hear the noise during work hours, which most likely it’s the time guests are out and about town. It never bothered me as most of my days were spent out on tours. They also have scooters and bicycles for rent. Overall, a wonderful stay.

Yolanda, 6-night trip

8/10 Very good

Aug 6, 2025

Bonito lugar

Bonito lugar. Habitaciones espaciosas El servicio es más tipo apartamento

Esteban, 2-night trip

8/10 Very good

Aug 3, 2025

New condo building. Great price for a 2 bedroom accommodations. Only issues were the nightly police check points that were unwarranted and only designed to shake u down, for money!!! I get it, but we were harassed 3 times in 5 days! Otherwise the building was nice new, and developing. Overall happy with my stay.

Carlos, 4-night trip

10/10 Exceptional

Aug 2, 2025

Staff was friendly fr check.in to check out. This is going to be a premier spot when they finish building the restaurant. It is under construction. That was one thing we learned the hard way but they are respectful and dont start super early in the morning. The private roof top pools are key. We will definitely book again

michelle, 10-night trip

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