Air conditioner worked great! Staff was very friendly.
Andria
Andria,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 23 日
Good location for the Opry and or Opry Mills Mall
Thomas
Thomas,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 15 日
Clean room,easy check in, nearby restaurants
Cornelius
Cornelius,2 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 17 日
The service team was great. The hotel is clean and modern. The room were stayed in was comfortable. There was an issue with the bathroom drain. It wouldn’t hold water for a bath. The outlets next to the beds were coming out of the wall. Overall, the room could use some maintenance. Loose toilet paper holder as well. The pool was too cold to swim in. My son’s lips turned blue. The heater for the water was on, we huddled near the returns while the heated water was coming out but it didn’t last long. Neither did we. My biggest complaint was the breakfast. It’s not free and I’ve had better free breakfast. Our server was amazing though. I wouldn’t stay at this hotel again unfortunately.
Christine
Christine,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 10 日
Clean and thank you for allowing pets
Melissa
Melissa,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 28 日
Hotel and room was clean. Plenty of parking available. I wish the breakfast was included.
Apurva
Apurva,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 12 月 26 日
The only beautiful experience was the lady that served breakfast on Xmas. Otherwise the person that checked us in on Xmas eve seemed unhappy and the pool room smelled like poop. The room cleaners do a good job but the rooms don't smell good.
Naome
Naome,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 21 日
Large clean room.
Karen
Karen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 17 日
For an 8-month old hotel, there were stains on carpet outside of elevators (4th floor) and in front of a/c heater unit in room 423.
Beds are quite low, pillows are waaaay too soft. Huge shower was awesome!
Ki.berly
Ki.berly,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 17 日
Clean & great location
Karina
Karina,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 17 日
Sandra
Sandra,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 12 月 17 日
The thermostat was not working correctly. Could not get heat to come on only air.
Sandra
Sandra,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 14 日
Room was clean however, the conditioner in the shower was EMPTY. This was not good because, knowing they provide it, I didn’t bring my own.
Marty
Marty,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
Joanna
Joanna,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 12 月 7 日
Even though we had to change rooms everything was neat and clean.
Thomas
Thomas,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Daryon
Daryon,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Bree
Bree,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 6 日
Friendly staff, great location, beautiful clean rooms
Cindy
Cindy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Clean modern
Andrea
Andrea,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 11 月 23 日
Room had mildew smell, leak around tub and toilet, room phone cord was cut
James
James,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 23 日
No soap in dispensary but very cooperative staff
Jon
Jon,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 20 日
Room was clean. But soaps in shower and sink were empty. Left message to refill and they didn’t. No bar soap. Maid service every other day. So no coffee refill. I pay same price every day for room. Should have same service daily. I paid for it should not have to go to desk and get amenities
Paula
Paula,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 20 日
Shermara who was the front desk staff helped out the whole wedding party group. She was efficient and friendly. Very personable. The hotel was excellent and clean. Rooms were very njce.
Marcia
Marcia,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 17 日
Very clean and nicely done design and style. The bed and pillows were lacking in comfort and the coffee maker in our room reeked of mold. The cleaning staff started making extremely loud sounds in the hallway at 8:00 am on a Sunday morning banging on doors and yelling to each other down the hallways waking us up earlier than we wanted to be. They also began knocking on our door at 10:00 when checkout wasn’t until 11:00. It’s really rude and the staff should be advised of that because when you pay $200 to stay in a space only from 4:00pm until 11:00 am the next day, you shouldn’t have to be subjected to all the intrusions. I hate that all hotels lack this consideration of their guests.