MY wife and I have great time and really enjoy your great service.
PO-YU
10/10
Edison
1 晚结伴旅行
10/10
We received a very warm and helpful greeting from David. He made good suggestions for restaurants and things to do. He also provided us with a map.
The breakfast was excellent and we were helped very well by Lila.
Ros
3 晚行程
8/10
Very nice hotel, lovely interior decor and location is perfect for gondolas, river taxis and the Grand Canal
However, the hotel gets marked down as they attempted to charge us 40 euros for checking in ‘late’ ie after 9.30 even though this wasn’t stated in the terms and conditions on Expedia.
We were whatsapped by the hotel the day before arrival on this. After backwards and forwards, they folded and let us self check in. I’ve never heard of a hotel ever for a late check in fee. It’s not as if we were arriving in the middle of the night anyway, we landed at 22.30 on a Friday!
The hotels attempt at a justification was there would be no staff after 9.30
Secondly, the drainage system was very loud in our room and kept going off in the middle of the night which disturbed our sleep
Laurence
4 晚浪漫旅行
10/10
Amazing and charming decor.
Mark
3 晚行程
10/10
Holy cow this property and room was super amazing. We would stay here again in a minute. Breakfast was super!!! Service awesome. Clean and comfortable.
The only thing I could even remotely complain about is we were put in the annex. Which was an incredible room/suite- but 7-8 minute walk from where we thought we were going to be.
thomas
2 晚浪漫旅行
10/10
What a wonderful place to stay! We were staying in the annex at San Maurizio which was less than a 10 minute walk to San Marco. The staff at the hotel were so helpful and friendly. We loved it! Would highly recommend.
Corinne
3 晚浪漫旅行
10/10
This hotel is cozy and style fashion hotel. We will return to it on our next trip to Venice.
Min
2 晚行程
10/10
beautiful room, very nice and helpful people
tanja
3 晚行程
10/10
Excellent séjour.
Personnel très sympathique.
Petit-déjeuner extra.
Bonne situation.
Nous recommandons
Jacqueline
3 晚浪漫旅行
8/10
Veryhelpful assistance from reception. Very clean. Good breakfast with very friendly service.
John Richard
3 晚浪漫旅行
10/10
The property was situated just off the Grand Canal. Conveniently located the 2nd stop via water taxi from the rail station. This 15th century building was one time a single residence. Appointed to the period and conveniently located to many Venice sites. David the manager did an amazing job at suggesting and making dinner reservations, booked a private city tour and directions to many sites. If we had questions he was reachable by the “What’s up” app.
Morning continental breakfast was delicious and served just off the lobby and in the outside court yard.
Definitely would stay on our next visit to this beautiful and amazing city. We couldn’t have picked a better place to stay during our Venice visit! Highly RECOMMEND!!
James
10/10
Super friendly staff and a very unique vibe! We would highly recommend this hotel!
Alexandra
3 晚浪漫旅行
10/10
We absolutely loved our stay here. Amelia and David were so wonderful! The location was perfect. Easy to grab the water taxis or water buses. We loved roaming the streets. Everything is right at your fingertips. David made a reservation at a wonderful restaurant for us. It was just perfection. We can’t wait to come back and stay here.
Elizabeth
2 晚浪漫旅行
10/10
The hotel was a beautifully restored and decorated 500 year old property. The staff was very welcoming and rooms were clean. The breakfast, breakfast room and courtyard were lovely. Lea and staff greeted us with a smile and good food every morning. Plenty of food options can be found within quick walking distance to Stafano Plazza Also this hotel is literally steps from the S Sameule vaparetto stop. Keep in mind it doesn’t pick up in the morning until 10 and no service to it after 8pm. Make sure you know how to make your way to the hotel from the next closest stop. Overall definitely a five star property, location and experience.
Barbara
4 晚浪漫旅行
10/10
Fantastic room and lovely people
Great breakfast. Handy for access to the grand canal and water transport links.
Martin
3 晚家庭旅行
10/10
Un lugar muy lindo, el personal es sumamente amable y el ambiente es muy especial, la ubicación es muy buena, me encantaría regresar pronto.
真实旅客
4 晚行程
10/10
The hotel room was beautiful and unique! The staff was friendly and helpful and prepared us the most lovely breakfast in the morning! The location was great to get around to attractions!
Fation
2 晚浪漫旅行
10/10
Close to water bus station and convenient to plazas and shopping. Many dining options close. Good complimentary breakfast. Friendly and helpful staff!
Debra
2 晚浪漫旅行
10/10
Excellent hotel, one of the best we've stayed in Europe! The rooms were top and fantastic location. Only issue for us there wasn't a hair dryer or kettle in the room. But would absolutely stay there again!
Russell
3 晚浪漫旅行
10/10
Larissa Leticia
1 晚行程
10/10
Everything's perfect, the situation and the staff is a real PLUS. Definitely going back there when I can.
Bastien
3 晚家庭旅行
10/10
Great staff with a great location. David and Lia were amazing towards our travel experience. The breakfast was great!!! David was so kind and gave us recommendations for dinner, which turned out great. Lia was also so kind to us. She helped us print out reservations for our train and gave us many travel tips. The location was perfect to get around the city. I recommend this hotel to anyone traveling abroad.