I stayed in the main house and really enjoyed my time there.
Communication before my arrival was good and I was welcomed by Steve when I arrived at reception Friday afternoon, my room was clean, tidy with fresh towels and soap/shampoo etc. etc.
There was a group of people there who'd obviously booked to celebrate a birthday or anniversary, this place is ideal if you're looking to do something similar, loads of room, a barbeque, outside seating.
Breakfast I skipped on both days as I was having an early lunch, but the food looked delicious.
Forgive my spelling, 'Lowsee' at reception was very helpful, nice to see such happy staff.
Peter
Peter,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
The stay starteThe roomwas clean and warm the bathroom was nice and modern. But unfortunately the main light kept coming on and off so I decided to just use the wall lights. Breakfast was OK not to my liking but I’m not a breakfast person
Louise
Louise,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
Stephen
Stephen,3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 17 日
Please try harder
It was very poor. There was no one to greet us, no reception area and the twin room was cobbled together by splitting a double bed. There was no TV, no kettle, the beds were awful, there was little or no toilet roll in the bathroom. The hanging rail was fitted so poorly that it was impossible to use the only plug in the room!
Amazingly there had been fortunes spent on decoration and furnishings throughout the hotel when concentrating on the basics was needed. The breakfast was very limited with a ‘do you want it or not’ approach. All the cereals were supermarket saver brands as was the tea, coffee and juice.
Must do better!!!!!
Antony
Antony,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Wonderful quiet setting, transport needed. Caters more for large groups.
No coffee/tea/tv in rooms but available in communal area.
Margaret
Margaret,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 12 日
Plas Y Bryn manor Hotel has sadly passed its hay day .
On arrival it feels sad and run down . This stunning building is full of cheap interiors and lacks any soul . Arriving in our room ..there was a horrible smell . Beds very narrow ..not worth the money Im sad to say . I do wish them well as the property its self is lovely .
Roessa
Roessa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Quaint place to stay in historic mansion.
Interesting, old facility (originally was mansion of Lloyd George, English PM in early 1900’s). Great breakfast!
Meredith
Meredith,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 10 日
Unpleasant stay
The room was tiny and unpleasant, nothing like the spacious one seen on the website. The only positive was that the shower was very good and the bed quite comfortable. The remainder were in he negative. Not a pleasant stay for me.
Trevor
Trevor,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Ok
Remote area but quiet...
真实旅客
3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 5 日
Hostel quality Hotel prices
Our stay resembled a hostel stay rather than a hotel. Basic room, single beds on wheels moved, no to, no hand towels, corridor light beamed around door frame all night, thin walls and ceilings mean you can hear everything. Car park too small. Sides of hotel resembled a halfway house rather than a hotel, rubbish and dilapidated vehicles scattered the floors around the building sides. Breakfast was basic, tub of margarine for all to share and one big table. Was fine for what we needed it for but twice the price of what a private room at a hostel would be but similar standard.
Richard
Richard,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 26 日
Very,very disappointing
Arrived not good impression rubber jigsaw tiles made up the flooring,shown to the bedroom no carpet on floor and had two single beds the linen of which was different on each bed,one of the fitted sheets had blood on it had to ask for that to be changed no hand towels just bath ones accompanied by two small bottles of shampoo no hand soap.Doubt very much if the bathroom had been cleaned has half a bottle of shampoo was still in the shower cubicle from previous occupants.Only one tv in the downstairs area which had to be shared with all guests has no tv in rooms and only has one big table in the dining area .View from our room overlooked the back yard which had old tables and old fridge freezers unit all in all not impressed in fact was prepared to leave straight away and look for somewhere else but wife prevailed and we stayed.Must say it was more like a hostel then a hotel
Cledwyn
Cledwyn,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 26 日
Don’t recommend
Check in was terrible could find my booking and showed me laptop screen and it was right there. Got to the room it was dirty no tv kettle was in poor condition my double was two singles that kept spreading. No eating facilities or bar so had to walk to the nearest town. My view was of a caravan’s out the window.
Lee
Lee,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 25 日
Exterior and entrance very impressive, although does have a difficult access road. Inside was superficially grand. Bedrooms were extremely small and no facilities or TV.
On arrival we were greeted by a lady on the phone who continued her chat loudly whilst showing us to our room, there was very little customer care throughout our stay. It is a shame as the venue has great potential to be an exceptional hotel but I will not be going back any time soon.
Frieda
Frieda,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Trevor
Trevor,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
After reading reports regarding cleanliness prior to arriving we were a little concerned, however our room was spotless and the beds were massive!! Beautiful bathroom and shower was wonderful.
Kathleen
Kathleen,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 13 日
mollie
mollie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 8 日
Know one around when we eventually got into hotel, no reception? Had to phone to tell them we were there, told us it was self check in ? Asked our mane and told us our room number and key would be in the door and breakfast at 7-30. Got to room and immediately saw it had not been cleaned since last client. Rang him back and was told to go to another room. This room was a family room, which was not a problem, had dirty towels in bathroom but at least the beds were tidy and had clean towels on the beds. Breakfast was ok and full English offered but you could make changes to that if you required. Having said all this we were there to walk up Snowden and the hotel was ok for our purpose, no television in room but large tv downstairs to watch and although no evening meal could be had of a nice wine. So lucky enough we brought our own. And the local public house had very good food. The owners who we mainly saw at breakfast time were very nice, it’s just a pity they can not see the scope of there premises and the small amount of attention needed to take it into 3 or 4 star bracket.
John
John,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 4 日
Hotel was nice, but check in was atrocious
Ive never experienced a stay like this in all my years of travel.
We arrived at the hotel to find it in total darkness. We managed to locate a side entrance marked Reception, only to discover Reception doesn't actually exist any more. Along with two other couples we had to try and find our way around. I then tried 8 times to phone a contact number (and have screenshot this for clarity) given on the booking email only to get no reply. This is at 8.45 pm, so not ridiculously late.
We then came across another couple who explained all the rooms have keys in in the doors, you just let yourselves in. Which we all did.
Fifteen minutes later, I received a phone call from a man telling me he was the property manager. When i explained the situation, he was quite sharp, telling me you cant just pick a room. Well, im very sorry but if you had a system that explained exactly how you recieved your room munber more clearly this situation would never have arisen for us or the other guests on that evening. After a six hour drive the last thing anyone needs are complications at the booked accommodation.
Lesley
Lesley,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 31 日
Robert
Robert,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
Thanks Steve, your hospitality was fabulous & you went out of your way to help out. The Manor is very grand and our room beautiful. The only thing that stops this from being 5 star are small but important things like attention to cleanliness. ( no toiletries, no extra toilet rolls, bathroom floor?? Not washed, no bath mats,. Not much is needed, as this is a spectacular manor and great ambience. We enjoyed our stay
Roland
Roland,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Excellent stay
Excellent stay - was made to feel so welcome.
Fran
Fran,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 8 日
1st impression wasn’t very good but overall was a good stay host was a lovely guy but not professional but very nice would go there again.