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Hard Rock Hotel London Ontario

4.0 star property
Family-friendly hotel in London with indoor pool and bar/lounge

Choose dates to view prices

Hard Rock Hotel London Ontario features a nightclub and puts you within a 10-minute drive of Budweiser Gardens and University of Western Ontario. Guests can take a dip in the indoor pool or grab a bite to eat at Sessions, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a hot tub.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Parking available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Nightclub
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Children's club
  • Meeting rooms

For families (6)

  • Children stay free
  • Children's club
  • Playground on site
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY1,681
CNY1,995 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Classic Room (Two Queens)

Minibar, in-room safe, blackout drapes, soundproofing

Classic Room (Two Queens)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Minibar, in-room safe, blackout drapes, soundproofing

Classic Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Two Queens)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room (Two Queens)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (King with Sofa Bed)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room (King with Sofa Bed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Mobility Accessible (King with Sofa Bed)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room, Mobility Accessible (King with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Mobility Accessible (Gold, King)

Minibar, in-room safe, blackout drapes, soundproofing

Family Suite, Mobility Accessible (Gold, King)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Bathrobes
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Gold, King with bunk bed)

Minibar, in-room safe, blackout drapes, soundproofing

Suite (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, Mobility Accessible (Gold, King with bunk bed)

Minibar, in-room safe, blackout drapes, soundproofing

Suite, Mobility Accessible (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, Terrace (Gold, Two Queens)

Minibar, in-room safe, blackout drapes, soundproofing

Suite, Terrace (Gold, Two Queens)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace (Gold)

Minibar, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Terrace (Gold)

Minibar, in-room safe, blackout drapes, soundproofing

Suite, 1 Queen Bed, Terrace (Gold)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
Nov 23 - Nov 24
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About the neighborhood

Map
100 Kellogg Lane, 1, London, ON, N5W0B4

What's nearby

  • Western Fair District - 14 min walk - 1.3 km
  • Aeolian Hall - 15 min walk - 1.3 km
  • Silverwood Arena - 19 min walk - 1.7 km
  • Banting House - 5 min drive - 1.9 km
  • Fanshawe College - 6 min drive - 2.2 km

Getting around

  • London, ON (YXU-London Intl.) - 15 min drive
  • London, ON (XDQ-London Train Station) - 9 min drive
  • London Station - 9 min drive
  • Ingersoll Station - 29 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪London Casino and Slots - ‬14 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Nova Era Bakery & Pastry - ‬9 min walk
  • ‪Wendy's - ‬11 min walk

About this property

Hard Rock Hotel London Ontario

Hard Rock Hotel London Ontario features a nightclub and puts you within a 10-minute drive of Budweiser Gardens and University of Western Ontario. Guests can take a dip in the indoor pool or grab a bite to eat at Sessions, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a hot tub.

At a glance

DONE

Hotel size

    • 164 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 5 and younger eat free breakfast
    • No cribs (infant beds)
    • Children's club*
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls and off-leash area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Secured uncovered onsite valet parking (CAD 39.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited (max 2 spaces per unit)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (late night)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Mini golf
  • Playground
  • Trampoline
  • Grocery/convenience store
  • Children's menu
  • Children's games

What to do

  • Mini golf
  • Rope course
  • Ziplining
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Mountain climbing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Bicycle parking
  • Nightclub
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 84
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Sessions - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
GMT-5 Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
1913 - This fine-dining restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 15 to 35 for adults, and CAD 10 to 20 for children

Children & extra beds

  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 85 per pet (may vary based on length of stay), plus a one-time cleaning fee of CAD 75

Parking

  • Uncovered valet parking costs CAD 39.00 per day with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Hard Rock London Ontario
Hard Rock Hotel London Ontario Hotel
Hard Rock Hotel London Ontario London
Hard Rock Hotel London Ontario Hotel London

Frequently asked questions

Is there a pool at Hard Rock Hotel London Ontario?

Yes, there's an indoor pool.

Are pets allowed at Hard Rock Hotel London Ontario?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of CAD 85 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hard Rock Hotel London Ontario?

Yes. Valet parking costs CAD 39.00 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hard Rock Hotel London Ontario?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Hard Rock Hotel London Ontario and nearby?

Have fun during the warmer months with activities such as ziplining. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Hard Rock Hotel London Ontario also has a nightclub and a 24-hour fitness center.

Are there restaurants at or near Hard Rock Hotel London Ontario?

Yes, there are 2 onsite restaurants.

What's the area around Hard Rock Hotel London Ontario like?

Hard Rock Hotel London Ontario is a short 14-minute walk from Western Fair District and 18 minutes' walk from Aeolian Hall.

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Hard Rock Hotel London Ontario Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff from first greeting throughout stay were fantastic. Clean comfortable room.
Leslie, 1-night trip

10/10 Exceptional

Amazing stay. Hot tub was perfect. Room was so fun.
Melissa, 1-night trip

8/10 Very good

Comfortable beds, cool hotel, but location isn't great. The views are of parking lots and our Ubers had difficulty finding the front door. The staff were also a little overly friendly making me feel like a Disney tourist at times.
Mary, 3-night trip

10/10 Exceptional

Amazing family staycation

Stay was amazing. Rooms are so beautiful and high recommend for families looking for a one stop spot to have lots of fun with The Factory and The Children’s Museum on site.
Victoria, 1-night trip

10/10 Exceptional

Best Family Hotel

The best family hotel in Ontario! We had the best time enjoying everything the property has to offer! It’s beautiful and clean, and we made the best summer memories! We can’t wait to return!
Sandra, 2-night trip

10/10 Exceptional

Perfect experience - very clean and friendly
Marguerite, 2-night trip

10/10 Exceptional

Family friendly

A fantastic hotel. Amenities are great. Great for families or couples. The food and drinks at the hotel are great and there's lots of other good restaurants in the area too.
Dan, 1-night trip

10/10 Exceptional

Hotel exceeded expectations! It is stunning and offers all you could need or want, absolutely nothing bad to say, just incredible!
Amanda, 2-night trip

10/10 Exceptional

Great

Beautiful hotel, lots of restaurants and bars to choose from. Easy parking. Would definitely stay here again.
Kimberley, 1-night trip

10/10 Exceptional

Great service and great location
Joseph, 2-night trip

10/10 Exceptional

Best Hotel in London

Absolutely loved this stay. The staff are absolutely wonderful. The rooms are exceptionally clean. This is the best hotel in London! Prices are reasonable, and everything for the family is here to keep everyone entertained. The smokehouse and the clubhouse are definitely the better places to go for food.
Tracy, 1-night trip

10/10 Exceptional

Beautiful and clean property. Nice pool and hot tub, open till late!
Sheffy, 1-night trip

10/10 Exceptional

Nice new place
Brad, 2-night trip

10/10 Exceptional

Very nice

Super nice! We had a lovely stay and enjoyed the near by breweries.
Jamie, 1-night trip

10/10 Exceptional

Everything very nice and clean 10 Stars
Peniel, 1-night trip

10/10 Exceptional

Great
dino, 1-night trip

10/10 Exceptional

Love the pool
Ogechukwu, 1-night trip

8/10 Very good

Couples Getaway

Room was very nice but not soundproof. Stayed in the Classic. Children crying could be heard throughout the night. Glad I brought earplugs. The hotel is beautiful and there is a lot to do on the premises. Food at Sessions was not good but Liam our server was amazing.
1-night trip

10/10 Exceptional

Nice
Scott, 1-night trip

10/10 Exceptional

Comfort
Ceidia, 1-night trip

10/10 Exceptional

Everything was excellent. Great service, excellent food, beautiful rooms. Everything is fresh and clean. The only issue we had was that there is no coffee available in the lobby before 7 am
Adrienne, 1-night trip

10/10 Exceptional

Beautiful hotel, lots to do, great pool and hot tub. Wait for pool side service was long and the restaurant was even worse. After waiting 15mins just be seated and then another 45 mins for food just to be told there was a mix up and they hadn't even started it yet. Management handled it well and would still go back but won't be eating in hotel. Expensive stay in comparison to other hotels in the area.
Nancy, 1-night trip

10/10 Exceptional

We had a great stay. The hotel was impeccable, very nicely decorated. Staff were helpful and attentive. Restaurant had a great breakfast and good service. The pool and hot tub area are nicely appointed with indoor outdoor pool access and lovely patio area to sit outside. The gym is fully equipped including squat rack and full free weight range and cardio machines. I am not one to stay at theme type hotels but this place was way beyond expectations and an excellent value.
Michelle, 1-night trip

10/10 Exceptional

We were celebrating our anniversary. All went well with checkin, room was excellent. Had an issue with lack of service at 1913. Food and beverage manager addressed the issue next day. Enjoyed relaxing time around pool and outdoor hot tub. Very clean! Staff very helpful. We will return.
Mandy, 2-night trip

8/10 Very good

Very nice and friendly staff; but it’s 7/10 for me

I am a bit disappointed with overall experience. It’s probably I expected a lot because it’s a hard rock hotel and it’s more expensive compared to surrounding hotels we stayed before. We had early check in and late check out which was very nice; my kids loved the red carpet entrance; children’s museum and the factory in the same vicinity; My kids enjoyed the pool though it’s a bit small so it tends to get crowded at times; lots of towels and nice cabanas; the only thing I didn’t like was some people has their drinks in the pool even if there’s kids swimming around, I would understand if we’re in all inclusive hotels in Mexico etc. but I didn’t like it considering the small space (but it’s my POV, others might be okay with it). Rooms: there’s a nice touch to it and designs really stood out; the bed is comfy, washroom is tidy and clean, heated floor. However, we came and there was no shower gel and shampoo (containers were empty). I had to call and request for it which they brought right away. We ordered breakfast for room service. After that, we left for the day. We came back late afternoon and noticed that bed was made, towels were changed, floor was cleaned but the table for the room service and the garbage was still in the room. I didn’t quite understand why they didn’t take it out when they cleaned the room.Also, the counter top wasn’t wiped at all (the splashes from nespresso and some sugar were still on it and was sticky). Those little things can use an improvement
2-night trip